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The locxation is great for the cente of Paris, without being in any high traffic or people area. The Hotel facilities are good and the breakfast a splendid spread. Taxis are hard to come by, and the Chatalet station, whilst being very close, is a nightmare to understand (Not the Hotels problem)
Very convenient to RER. Great location! Quiet. Friendly staff.
Service was excellent. All staff was very friendly and incredibly helpful. The hotel is conveniently located 5 min from the Louvre, restaurants and the metro. Rooms were modern, clean and comfortable. Would recommend this hotel to anyone.
Facilies were very nice and the location is very central. Very short walk to multiple train lines and metro. With one exception with an encounter with a bartender which was terrible, the staff was great. Most front door men are always hustling bags, giving directions and calling cabs. All spoke English. Family's be aware of one minor quirk. The bathroom and shower doors are clear glass with a dulling switch. It just doesn't get real dull. It's still very see through for all members to see. However the rooms were very modern and clean.
Well located in a lively part of Paris and close to shopping and restaurants.
The location was great very central The area looked abit dodgy at night but we had no trouble whatsoever!
easy to visit shops and west bank area the shower cubical water flow was poor to non-existant. we complained to room supervisor but told it was normal on 5th floor
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
They should not advertise free internet as for four days I could not check my e-mails as two same people were occupying the two computers they have for hours every day.
Location. Nice rooms. Long waiting line at the breakfast
Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
We didn't like the third bed, was too small
The staff were very nice and helpful and spoke good english. The breakfasts were very good, we also liked the nice linen used and the comfortable bed. The hotel reception area is not very welcoming. There is only an old couch and 2 very small reception desks with poor quality music playing. My first impression of the hotel was not good, they could have made the reception area much more inviting - get rid of the couch!! We also didnt like the shower as it was hand held! - makes it hard to wash your hair, thats if there is any hot water as on 2 occasions in the morning there was no hot water, especially annoying on the morning of departure before a 24 hour flight home!
The room we had on our second night was very nice. It was as we had booked - a Classic room. I don't understand. If you don't want us to write about a bad experience - which we had - why ask?
Very clean dust free environment due to no rugs on the floor. Excellent staff service. Small hotel, with very personal service. Very quiet room. Excellent location. At 400 a night, it seemed pricey but I don't visit Paris enough to know the going rates. I walked into another 4 star and asked about rates and they were 25 to 30 % cheaper. The quality of the service at L'Empire is so good though that it was worth the extra money. Also, their web site on Hotels.com listed shuttle service which they didn't have, although to their credit, they found me a shuttle service, although in the end I chose to take a car to the airport.
Everything was excellent. Staff are very helpful & facilities great. The location is superb, close to Louvre, Pont Neuf and Metro but very quiet in rooms.
Design and Decoration Broken Lift more than 1 Day (If Compare with this Level)
The hotel was spotlessly clean and the staff were exceptional. They did everything within their power to make your stay more enjoyable and to assist you in any matter.
Every single member of staff was very friendly and very helpful. The hotel was in a perfect location, between all the main sights to see. The foyer was a little plain and not very welcoming.
Hotels name is not visible from the street
Design and location food
Location Room service was rude, the bathroom smelled really bad and it stunk up the bedroom. breakfast was not good nor tasty. The bed was not king or queen size, it was two single beds put togather, very uncomfortable
Perfect location for side seeing and museums, especially Louvre as well as for shopping There is no real lobby and reception desk - instead rather ridiculous two stands for staff
Staff is very kind; location is perfect for visiting Paris; the access to the public transport is also very good. On Saturday evening, the street is very noisy due to the restaurants that are open till the next morning. The rooms could be cleaned overall, on the window sill, under the desk,...
Very conveneient location, staff was helpful Rooms were quite small
We had an exccellent value for money, were up-graded in a large and classy room with large bathroom (rare in paris). Very central and calm side street Not really
There is nothing to like Dirty , nasty, could not use bathrooms because they where nasty ... Mold grown everywhere .. Floors unvacumed ... Hunks of human hair on carpet ... I asked the manager if she would let her family stay there , she said no ... Had to find a new hotel
Great location walking distance to the Louvre and Notre Dome and easy access to subways. The staff were kind and helpful and the building is what you'd expect in the 1st district of Paris (hint the elevators are extremely small). I would definitely stay again when back in Paris.
Beautiful, cosy room
Very helpful staff, very calm street (no street noise at all), good breakfast Bath tub very old, it was not so pleasant to use it
location the room
The hotel is very well situated for all principle sightseeing and is quite. Staff are very friendly and for Paris the room was large and lighting was very good. Only complaint was the high cost of the buffet breakfast. You were only allowed either 1 coissant OR 1 piece of bread with the express breakfast, but you did get fruit juice,yogurt and coffee as well.
Personnels serviables, accueil chaleureux, tres très bon emplacement près du louvre, chatelet, saint Michel, notre Dame de Paris, saint Paul, bastille,. Champs Elysées, forum les halles , chambre propre, toilette propre, Chambre petite avec vu pas trop agreable, insonorisation des chambres,
It's just so expensive and the rooms are super small, the elevator is as tiny as it can be. It's just not very comfortable. For the price i was expecting something better
Very friendly personell. The Hotel is unbeatable due to its location near the Luvre. Typical view out of the window onto the inner walls to the oposite building. But therefore very quiet.
excellent location, very helpful staff, easy walk to most important sites and the latin district rooms are on the small side,but normal for Paris and for the age of the building; hotel worn out a little; closeness to St. Eustache church and gardens atracts homeless population
This hotel was extremely comfortable, I was delighted with the location of the hotel and would recommend it to friends. Hotel rooms very samll
the staff were helpfulf and the hotel is in a perfect locationn to view to city. i would stay again!
I enjoyed the proximity to where I needed to meet people and see a few sites. I just felt that the internet should have been free of charge.
Location size of the room, very small
Friendliness of staff Close to sights No bar Rooms were a little small
Hotel staff are very polite and helpful. The room tastefully decorated and clean. None
Location only It was 2 star
very clean wifi access not free
The hotel was very convenient to the location of my business meeting. The staff was excellent and I would choose this hotel again if the opportunity presented itself.
Very vvell situated to shopping centres No vvaiting room at reception. Reception space too small.
Excellent location, near subway. In walking distance to museums and historic sites. Staff excellent job done. enjoyed
The Hotel Staff are very friendly with smily face ... specially Miss Auwana Room is small ... but it is OK for business trip
Great Location, walking distance to Notre Dame, Centre Pompidou and plenty of restaurants in area. About 20 mins walk from the Louvre (name a bit misleading). Excellent double glazing to keep the noise out and air conditioning Were given room 42 first, but chambermaid was not yet finished so changed us to 44. Big difference, much nicer room. But still very cramped (especially bathroom) and old/dated. Could do with a little refreshing
Location was superb. Room was small but efficient. Staff was delightful The airport transport system with which the hotel has an arrangement is a disaster. The van arrived 40 minutes late. The driver had an accident on the way to the airport. The hotel desk clerk said he has gotten many complaints about this van service
good location, the hotel was better than expected! Only two teabags and coffee-bag pro room
Very convenient - friendly staff - clean and comfortable
Excellent location, very clean and comfortable, reception staff very efficient and friendly. Bedrooms rather small, breakfast adequate and although expensive compares reasonably with the local restaurants.
Good location. Clean rooms. Good Breakfast Rooms were small but comfortable
Good central location, staff very helpful and pleasant also good breakfast Room needed updating
Nice staff If you book a single room beware, they don't tell you that you look out to a 2 foot courtyard and 3 other rooms so you have to keep your curtains closed at all times
Good location, peaceful, good decor.
General location Hard to find at first, for those who are driving.
This is a charming hotel, perfect for romance and sightseeing, full of character and located within walking distance of most major places of interest. Nearby there are restaurants, a general store and a sandwich bar which sells homemade soups and desserts, run by a vivacious proprietor. Rivoli, a major shopping street, is around the corner. Despite this, the hotel was a haven of peace and quiet. My girlfriend and I had a balcony room on the fifth floor where we could sit, protected from the rain amongst tubs of flowers, enjoying the views. Our room had a mini-bar, coffee making facilities, television, antique bureau, bath robes and slippers. There was a bidet and hairdryer in the shower room, plenty of hot water. Highly recommended!! There was nothing we didn't like. We love this hotel and will stay there again.
Very nice location - 10min. to Louvre, 10 min. to Notre Dame, restaurants shopping, metro - within 5 min. walk. Room was very nice - typical Paris budoire style, bathrobe, slippers, kettle in the room and very comfortable orthopedic beds, free WiFi in the room - everything was superb and most of all - very nice helpful friendly staff. I dont have problems with english language - but extra asset to russian travellers - very nice russian speaking lady Olga at the reception. She helped me to book all the excursions. Glass of champagne upon arrival. Definetely very nice holodays! Cant find any - no noice,no any disturbing factors.
We liked everthing about the Hotel. It is ideally placed for enjoying Paris both during the day and at night. The rooms were well presented, clean and comfortable. But the best thing about this Hotel is the staff. Nothing seemed too much trouble for them and they were extremely friendly and seemed determined to do everthing they could to make sure we enjoyed our stay: I cannot speak highly enough about them or the Hotel. This was our four or fifith stay in Paris and this Hotel stands head and shoulders above the rest of the Hotels we have stayed in. We shall definately return. Nothing whatsoever.
Location and staff are excellent! Room size is too small for families.
Location, friendly staff, atmosphere Rooms a bit tiny but typical of Paris
relaxing, convenient to metro and sightseeing,nice rooms small elevator
location and staff
Great location especially if you arrive in Paris by train. Rooms are very small.
Very friendly and helpful receptionist and a very clean room The shower made the entire bathroom wet
The location of the hotel is great: near Louvre Museum, rue Rivoli, Les Halles, Centre Pompidou. Lot of restaurants and bars just at few steps from it. The Hotel is small but very clean. The service is good.
the room is actually pretty noise (outside noise - as expected) but the water pipes in the room are a nightmare
Position is perfect!! The staff is very friendly and helpful rooms are too small for families,
Location, location, location! Great location in Paris
the central location and the staff.
Its location. It was very close to where I wanted to be. The room was drab, the carpet worn. The decor was dreary. The matress was hard, lumpy and worn.
They forget to mention the hotel is located to a construction site so essentially sleeping is impossible due to the terrible noise. The rooms are tiny, they look nothing like the pictures, the elevator can barely fit one carry-on bag and management is delusional. Whoever awarded 4 stars to this hotel must have been tripping on magic mushrooms. It's 2 stars at best despite the renovations in the lobby. For 200 euro a night you are way better off going to the Novotel a block away.
The service at the front desk was friendly and helpful I would definitely return on my next visit to Paris. No
Staff of the hotel extremely frindly and helpful. Nice atmosphere in a nice area. Close to restuarants and metro. Rooms are too small.Only 1 elevator very small and slow. No internet free. Breakfast too expensive. Minbar too expensive.
A very comfortable hotel in an ideal location for Paris and especially the Marais quarter. The staff were very friendly and helpful, the rooms very well designed (quite small but this is normal for Paris) but the use of space was well appointed. A very good lounge / bar for relaxing and free WiFi
Excellent location in the centre of Paris. The staff were very friendly and helpful. Lots of good restaurants nearby. I would definately stay here again. The room was fairly small, especially the bathroom. Having said that, the bed, furnishings etc. were top quality. Hotel rates were very pricey, but in my opinion, you get what you pay for in the centre of a capital city!
Its Location I think that the rates at expensive for the size of the rooms and the facilities available
Location Nothing in particular
its central location i guess. it was very easy to move using the metro. generally, i think the staff should be more helpful and polite and their rates should be much more low.
Location is great!!! Staff are very sexy and friendly!!! It's a bit expensive but it's Paris so....
Excellent location, modern decor, friendly staff. A stone's throw from Notre Dame. Staff were extremely helpful with restaurant recommendations and even late breakfast. Small room, but par for the course in Paris. They're doing renovations, but that has to happen sometime, so no big deal.
Staff very helpful.
The hotel was beautiful and the location was fantastic. There were many restaurants and shops in the area, and it was perfectly located for exploring all parts of the city. Also, many of the new, popular restaurants are within walking distance.
The decor and the central location The street outside is very noisy, so we couldn't open the window even though the room was too hot for comfortable sleep (20 degrees).
The central location, closeness to the subway system and the pleasant view from the window.
Excellent location. Comfortable rooms. Very nice breakfast. Very helpful staff. We had several problems with our room (safe not working, heating not working, toilet flush broke down while we were there). The staff available were as helpful as they could be and did their very best. I think we were just particularly unlucky anbd I have no reason to believe that other guests had similar problems. To compensate for all our problems we were offered free breakfast each morning and also got a half bottle of champagne. The most senior staff available most of the time was a receptionist and there was no manager on site.
The location of the hotel is excellent. Very near the metro and in the heart of the Marais. Most of the front desk staff were very helpful and friendly Upon check-in the staff at the front desk were aloof, bordering on rude and one woman was particularly unengaged and rude.
Excellent location, excellent staff. Very comfortable room. Only slight niggles - I wasn't sure how the air conditioning worked (the room was a little warm at night) and the toilet was sometimes a little eccentric. To be fair, however, the concierge did offer to have a look at the toilet if we wanted and, again, I could have asked about the air conditioning. On the whole, we were delighted with the hotel and will definitely stay again and recommend it to others.
This hotel is very centralized near Notre Dame and the Hotel De Ville Metro. Thomas, the receptionist. I'm rating this briefly b/c I am a critic. My full review will be on another website and popular magazine. First, the room was filthy and tiny. Not worth the money. There were blood stains on the curtains. The chairs in the room had more stains than I could count, looking as if they have never been cleaned. The toilet ran all day and all night requiring maintenance. The fixture in the kitchenette was loose and after addressing it with management nothing was done. The vent in the bathroom had inadequate ventilation and had dirt fuzz hanging off of it. I had to clean it myself. It looked as if it had never been cleaned. The bathtub leaked from both sides when taking a shower requiring us to use half of the towels in the bathroom for each shower so we wouldn’t slip on the floor. The hotel cleaning staff never did an adequate job cleaning the bathroom and after discussing it with Thomas the receptionist, he explained that they were unreliable and often did not show up to work. Despite his excuses he was very nice and cordial. The mini-bar was in a cabinet with no vent creating a heat source from under the kitchenette. This made the room even hotter because the air conditioning did not work for our entire stay. The rude Chilean woman receptionist almost scolded me and my wife telling us not to touch the thermostat in the room. I heard other guest complaining about this issue also. It registered a constant 29 Celsius, or 85 Fahrenheit. Lastly, the wireless internet connection did not work. It required a cable from hotel management. The best thing about our stay at this hotel was the location and the service received by Thomas, though after finding out I was a critic he explained to me that there were much bugger and nicer rooms and offered to let me see them. I declined. We should have received a nicer room if it was available. This is definitely not a 4 star hotel. It barely makes 3 in my book.
great location, very helpful staff, comfortable, quiet room
the courtesey and the comfort, quietness
Very good position next to bars, brasseries and metro Rooms are very nice but a bit small
The room was very spacious, for a hotel in the centre of paris. It is really idealy located in the heart of the centre 30 meters away from the metro, in the lovely Marais area. We got a free upgrade to a superior room because we stayed there for 5 days, which was great. Staff was nice and spoke english (as well as french) really well. Another great thing was the rooms are all overlooking an atrium, so you do not hear any street noise. I've stayed in a lot of hotels in paris but this was by far the best one ! I would recommend this hotel to anyone ! PS we didn't have breakfast in the hotel, so i don't know how that was.
Delightful, friendly and helpful service from the concierge Loic. Good English spoken. Comfortable clean room. Public sitting area/reception was limited because of lace of space and because weather was bad and we could not sit in the pretty courtyard. However we were happy to return to our cosy room after a long day of sightseeing. Excellent for a short city break and good location for sightseeing in Paris and close to a metro station. No
This is a great hotel -- a reasonably priced, clean, central spot with easy access to the Metro and walkable to fantastic eating, shopping, and sightseeing. It's slightly pricey, especially breakfast, but other than that no complaints at all. It's Euro-sized, so the rooms are slightly small, but it's a great spot overall.
facilitation everything is fine.
Extremely helpful staff, good breakfast buffet, quiet hotel single bed was extremely small, much smaller than a regular twin bed
Friendly and helpful staff, small but comfortable rooms, great location.
Not far from the center, entrance of the metro very close to the hotel, quiet street, nice breakfast, good value for money
Small hotel (6 floors, 4 rooms per floor), next to metro stop Arts et Metiers, very close to the city centre. Room was very clean and had 2 single beds, bathroom (shower/bath), flatscreen tv (only one english channel), closet for cloths and coffee/tea maker. The room was at the back and had a view of the back of another building (about 1.5 metres away!), rather depressing, but the positive thing was that you didn't hear any street noises. The windows are double glazed, but I think the rooms at the street side might still be a bit noisy as the hotel is very close to a busy street. 1) Had to use the airco to heat the room as central heating did not seem to work yet - this was rather noisy. 2) The only emergency exit was the rather narrow stairs. As my room was on the 6th floor, that felt rather uncomfortable.
Comfortable and very accessible location. Breakfast in the room not a plus sign for us due to lack of space. a small breakfast room would be much nicer, maybe convert one room into a break nook.
The stuff is very helpful and the location is superb.
Its location is superb! The room was tiny, smaller than most I've seen in big cities in Europe. Its price was not as small as the room would have dictated. It was also very noisy! We could hear the conversations of our neighbors while they ate breakfast early both mornings. And the street noise was loud too, although fortunately our room looked out onto a less busy road.
Close proximity to sites and metro. Great staff recco's on things to do and places to eat, etc.
Quaint hotel with a great location. Convenient to major sites and metro. Staff was helpful and absolutely delightful. Would recommend this hotel!
The location and the comfort of the bed. The room was so small I could hardly turn around. It was really unacceptable for another stay. The shower was so small I could hardly get in and close the door. I should have been warned about this room before I got there, so I could have made a decision about whether to stay or not.
The staff were all very friendly and helpful. We stayed in the apartment since there were 5 people, and the room was very spacious and comfortable.
Cute little place wonderfully located right by the Louvre and bus transportation. Staff was very friendly and helpful. Rooms were very brightly decorated but perfect for what you would expect in Paris. European elevators in general are much to be desired. You can barely fit 2 people in them. Did not like that we had to leave the room key with attendant each time we left although it was very easy to retrieve upon our return.
The fabulous location. Could have done with coffee/tea making facilities in the room.
location, next to the Louvre.carparking in front of the hotel
The hotel was comfortable if compact and the location was good. It was a little noisy from traffic at the front
Convenient location. Good room
one room was very large and one room was very small. the staff was very considerate and friendly.
Position and size of room Did not think breakfast matched the standard of the hotel
location The reception did not inform us that there is an extra charge for the 2nd person staying in the room until we check out. Room is too small even for one person.
Very good location, friendly staff poor soundproofing between rooms
We had a great location within walking distance from Notre Dame and the hotel was extremely close to Les Halles for convenience. The staff was not helpful and did help us with a misunderstanding in the booking. The WIFI also did not work.
Location and convenience; friendliness of staff.
Good, helpful, discrete, pleasant personnel. Building would need some rehaul. Some bathroom equipment and tiling need attention (in perfect working order, but not in best shape). Tv remote control available only for a guarantee; only 24 programs, all in French.
Beds very comfortable, bathroom very modern and clean Room very small but because of above okay
Great location, great price, great staff, clean. I've stayed here twice and can't wait to go back. Room is small but great for a single traveler and good temperature in October. Nothing
Good location. There is a nearby chinese restaurant which provide cheap and good food. Also there is a japanese restaurant (Leader sushi) provide nice food and service. Hotel is very near to metro. No kettle in the room which is very inconvenient. It was my first time to experience such a small shower room and bath room.The hotel a bit like haunted house, quite scary. Not worth for the money.
The hotel is very central. Rooms clean and comfortable. Showers rather small. Staff very pleasant. A pleasant stay. Very small showers. Lift only starts on the first floor.
The hotel was convenient. The staff were friendly and helpful. They assisted me with all information about my stay in Paris. The rooms had a lovely atmosphere and were tastefully decorated. I had a lovely view into the street. It was close to the train station There were some small problems with phoning and the internet, but as soon as I mentioned them they were sorted out. My room was small with a tiny shower. It was perfectly adequate for me but a bigger person may have had difficulty.
A good clean basic hotel in an excellent position for the centre of Paris.Lots of nice cafes/restaurants in the area and metro 5 mins walk away.Basic rooms - but for 89 Euros in the centre of Paris its great value.Would stay again
Location of hotel was great Lack of any customer service - anything beyond getting a pamphlet was too much trouble. Nothing in the room worked i.e. Hot water was hit and miss, the chair, bed, room safe, TV and wardrobe were all broken. The room was clean, but linen was stained, pillows well past their use-by date and poorly made beds. Smoking in rooms and the narrow unlit stairs were the only way to exit - a fire Hazard!
Staff at reception were unhelpful. Telephone in room did not work
we liked the fact the hotel was right in the centre of paris. at reception we were told we were on the 5 floor there was no lift as we began walking up the stairs there was in fact 10 full flights of stairs to the room and no tea making facilities.
The location was excellent - it was great for seeing the city. It was very run down and old. We had to walk 112 steps to our rooms (If we had known this we would not have booked). After using my hairdryer, I pulled it out of the electrical socket and the whole outlet came out of the wall, wires and all. The man at the reception was not particularly informative or interested in helping us.
Confortable bed Even for backpackers is too ugly. They should not charge more than EUR 35 per day and for sure not to be announce in Booking.com
5 mins to the louvre museum and metro station.supermarket close to the hotel.cheap breakfast for 1.90euro(1 bread+1 coffee) ,sandwics at 2.70to 4euros,5mins from the hotel. m,water for 1to 2.50euro(1500ml) base on shop.delicious cake around the place.Best location for visitor to lourve museum.can choose with bf or no breakfast.big luggage store for guest and safety because staff always around. shower room & WC is small but still fine for trip whole day outside and back to hotel for sleep.trash basket only 1 in the room.light on coridor not automatic or by sensor,so you have to switch on the light on every floor(coridor)yourself.no lift,and every floor only have 2 to 4 rooms in maximum.no AC in room but we went on sept 7 to 9th,so fine for us.
It's all about the location. Also, we got an actual double bed, not two singles pushed together like most other budget holidays. The hotel completely lacked any sense of atmosphere. While the staff were polite and helpful, a bit of effort to make the lobby and entry more appealing would do the world of good.
The hotel was close to the metro and many of the major tourist attractions. The room was not tidy. The toilets/bathroom smelled of urine. We had no hot water on one morning because there is only a limited amount for all the hotel guests. We didn't get up early enough and therefore had no hot water.
We were very dissatisfied with St. Honore and transferred to another hotel for the second night of our stay. The stairs were dangerous with our luggage as there was no lift. Also paint peeling on ceiling and rooms and bathrooms very small. I did not like anything about this hotel.