Overview

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Pointe Hilton Tapatio Cliffs Resort
Best View

11111 North 7th Street, Phoenix, AZ 85020, United States
+1 602 866 7500

£150+

Overall guest ratings

8.1/10 Excellent
Based on 1,217 reviews

Review highlights

  • 8.4
  • 7.8
  • 6.5
  • 5.9

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Location. This Phoenix resort is in the Phoenix North Mountains, 10 miles from downtown Phoenix. Piestewa Peak is 4.2 miles away.

    Resort Features.

    Pointe Hilton Tapatio Cliffs Resort has a golf course, tennis courts, a waterpark with 138-foot waterslide, 8 outdoor pools, 7 spa tubs, sauna, steam room, and a fitness facility. The entirely non-smoking Pointe Hilton Tapatio Cliffs Resort features a full-service spa that provides massage, body treatments, facials, and beauty services. Business amenities include a 24-hour business center, 40 conference rooms, and audiovisual equipment. Pointe Hilton Tapatio Cliffs Resort has 3 restaurants, including the mountaintop-perched Different Pointe of View, and the Pointe in Tyme Grille, which features a breakfast buffet. The daily resort fee includes wireless Internet, access to Falls Water Village for up to 4 guests per room, use of the golf driving range and tennis courts for 1 hour, 10% off clothes in resort shops, and 20% off selected spa services.

    Guestrooms. Amenities featured in guestrooms include balconies, coffee/tea makers, minibars, wireless (high-speed) Internet access and complimentary toiletries. 27-inch televisions with pay movies are featured in guestrooms. Business-friendly amenities include desks and voice mail.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Currency exchange on-site
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Golf
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,217 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.6 "76% found the restaurant service to be one of the best."
      7.9 "79% were happy with the shuttle service."
      7.1 "71% were happy with the room service."
      7.9 "79% said the recreation staff was great."
    • 7.8 "Good breakfast."
    • 7.7 "Good pool."
    • 7.1 "Good location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 6.7 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.9 "For only 59%, the noise level was all right."
    • 6.5 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.9 "For 59%, the outdoor sports facilities were ok."
      5.5 "For 55%, terrace was good enough."
      5.6 "56% said the architecture was not spectacular."
    • 5.9 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 4.4 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.1 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.6 "Dirty pool, said 74%."
      4.1 "59% thought it was rather dirty."
      0.7 "93% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 559 reviews
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.7 "Good pool."
    • 7.6 "Good breakfast."
    • 6.8 "Location is acceptable."
    • 6.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 6.6 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.3 "For only 63%, the noise level was all right."
    • 4.3 "Value below average."
    • 4.3 "Internet is poor."
    • 3.9 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.8 "Dirty pool, said 72%."
    • 3.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 596 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.8 "Good pool."
    • 6.8 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      6.4 "For only 64%, the noise level was all right."
    • 6.6 "Location is acceptable."
    • 6.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.3 "Acceptable kids facilties, thought 63%."
    • 4.9 "Value below average."
    • 4.6 "Internet is poor."
    • 4.0 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.6 "Dirty pool, said 74%."
      3.9 "61% thought it was rather dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 24 reviews
    • 8.4 "Great service."
    • 6.7 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.8 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 36 reviews
    • 8.4 "Great service."
    • 7.8 "Tasty food."
    • 6.5 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 6.5 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.7 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 3.3 "Vibe wasn't good."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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