Overview

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Sheraton Raleigh Hotel

421 South Salisbury Street, Raleigh, NC 27601, United States
+1 919 834 9900

£116+

Overall guest ratings

7.7/10 Good
Based on 676 reviews

Review highlights

  • 8.6
  • 4.4
  • 4.1
  • 4.0

Nearby

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    About

    Get lost in the sights and sounds of downtown Raleigh. The hotel is less than a block from the Raleigh Convention Center and just a leisurely walk from the state capitol, museums, restaurants, nightlife, and the Progress Energy Center for the Performing Arts. Our 100% smoke-free hotel features a polished, contemporary flair throughout all guest areas. Connect with colleagues in our restaurant and lounge, meeting spaces, or via computer workstations located in our lobby. Reenergize in our indoor heated pool or new Sheraton Fitness. Our 353 renovated guest rooms and suites all feature the ultra-comfortable Sheraton Signature Sleep Experience and flat-panel LCD TV. Frequent guests rank our Club Lounge among the best of Sheraton's downtown hotels—and the expanded amenities and menu show you why.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 676 reviews
    • 8.6 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
    • 4.4 "Breakfast is below average."
    • 4.1 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      3.3 "For 67%, the rooms looked old."
      4.8 "52% said rooms were small."
      1.1 "89% said the bathroom was dirty."
      0.0 "100% were unsatisfied with the kitchenette."
      0.0 "Air conditioning was criticized by 100%."
      1.0 "90% had problems with the shower."
    • 4.0 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 3.8 "Value below average."
      2.1 "79% thought it was overpriced."
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    Overall rating

    7.6 Good
    Based on 338 reviews
    • 8.5 "Location is great."
    • 7.6 "Good service."
    • 3.9 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.0 "100% were unsatisfied with the kitchenette."
      2.9 "For 71%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      4.6 "54% said rooms were small."
    • 3.8 "Breakfast is below average."
    • 3.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
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    Overall rating

    7.6 Good
    Based on 128 reviews
    • 8.8 "Location is great."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 5.3 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.5 "Breakfast is below average."
    • 4.4 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.8 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 3.6 "Value below average."
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    Overall rating

    7.6 Good
    Based on 87 reviews
    • 8.4 "Location is great."
    • 7.2 "Good service."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.8 "Value below average."
    • 3.7 "Vibe wasn't good."
    • 3.3 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.2 "Awful rooms."
      3.2 "68% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
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    Overall rating

    7.8 Good
    Based on 121 reviews
    • 8.1 "Location is great."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 4.4 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 3.8 "Value below average."
      1.8 "82% thought it was overpriced."
    • 3.6 "Vibe wasn't good."
    • 3.4 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    jimmy
    staff member at check-in
    downtown raleigh
    refrigerator and microwave
    tiny tub
    horrible elevators
    efficient staff good
    location perfect access
    nice restaurant
    sheraton
    pay for parking
    limited street parking
    espresso bar
    refused to pay
    ugly carpet
    outdated room
    headboard
    prime downtown location
    filing a complaint

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