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I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
The suite was good. Comfortable bed, jacuzzi and sauna. Service of depositing luggage is very convenient. Web was not functioning during the first day of stay. Sattelite TV also didn't work.
We like the hotel very much it was very cosy and very central in the city and the price was OK The beds was too small and in a bad condition
Our stay at Hotel Monte Kristo, was fabulous!! We couldn't have asked for better service!! The staff were really helpful, organised our trips, and made breakfast for us at a time that we requested! The food was superb!! Will definately be staying here again!! Everything was excellent, from the location of hotel, to the bedrooms and facilities, to the staff and food!! I stayed here with my sister, mum and 2 aunties, age range 23 to 58, and the hotel catered for all our needs!! From cocktails to cups of tea!! Thank You!!
Quiet atmosphere, good service. a little too warm rooms?
First of all, friendliness of the staff The breakfast room was small and I would prefer more to choose from at the breakfast table...
location bathroom leaked badly that hotel room carpet was wet. Asked for twin room and was given double. Room very tiny could not even walk around bed
Location of hotel in the old town. lack of a lift as we were on the 4th floor.
breakfast no maney exchange....very important if you arrived in the night and whant to eat, specially if you take wife or kids, very bad coffee
It's a nice hotel! Due to its location, ideal for people planning both city tours and shopping. Moreover it is located closed to the railway station. Hotel staff is pleasent and responsive. And the breakfast was perfect!!!
The staff is really helpful (we've checked-in in 11am, much earlier than supposed to,after check-out left your lugggage in special room), the location is wonderful (Old City and railway and coach stations). Nice interior.
great breakfast, great view from the Skybar.
the location is splendid, the breakfast very good
The situation of the hotel, survice
nice sky bar, near to city
night club voodoo no
good breakfast, good views from the window, good location.. all is ok
It is too big and a lot to walk to get from the lobby to the bedroom on wing 6 The bar on the 26th floor was very noisy and full
The hotel was modern, clean, quiet in the corridors and therefor the rooms too and we found it safe I missed toilets/bathroom in the staircase and lobby area. Not even in Sky bar did I see a toilet near the elevator....
Spa old tv
liked perfect location in the center, at the same time it was very quite during the night. very convenient well-designed rooms, nice furniture, fresh linens, tasty breakfast. stuff was very friendly: provided us with the map of the city did not like the absence of necessary room amenities, such as shampoo, lotion, toothpaste, shoe brush: for the 4* hotel is very unusual and disappointing!
Location of hotel(center of city), price for room, availability of parking place in advance no ability to drink tea in room
The breakfasts were the best which it could be. Unortunately there were no croisants at all. The matress in the room was too movable/soft.
Nice new hotel. Kind personell. Clean and good looking room. Excelent price. No real bad points.
Good location , excellent interior, delicious breakfast. Underground parking place for car.Morning sauna was a perfect start for all day. That was good choice for our family. Only hotel satff can open the window in hotel room. If you ask, they are coming immediately.
Design of rooms, very good breakfast, location
Interior of the room Noice. You can hear everything which is going on outside your room. Breakfast - no fresh juces.
WIFI do not good in some of a rooms Sometimes smoking rooms you get instead of non-smoking
Room interior - Bathroom- I usually stay to this hotel 3 times per year since 2000. It is not a 5 stars hotel, there is no lagguage servise at the entrance and to the room. It was raining and no umbrellas at all for clients - Service decreased expecially after taking over from Radisson. Do not know If i will stay here next time.
the locatoin the staff the breakfast the standart room is small......
location, high standard
Atmosphere and style, pictures on the walls, smiling and welcoming staff, cosiness and good reputation, no haste and too much people around I do not like body cream in the bath-room
Ideal location with fine rooms and exceptional stAff
style, comfort, restaurant & libary
Excellent location, just 2 min walking from old town. underground car parking included in price. The room was spacious and comfortable.The hotel and room was nice and clean. Also quiet, there was wedding party in restaurant during the night we stayed in hotel but we could not hear any noise at the room. Nice hotel!
Ideal location for Riga old town.
Staff spoke good English, and were generally very helpful. Breakfast was terrible. Room was small, and looked onto a power unit. Although I paid for a double room, I only got a single bed !
Comfort. Breakfast. Location.
Very good location.
friendly, courteous, and helpful no
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
Location Poor plumbing, the shower did not work
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
Good Buffet Breakfast
good location very hot - no air conditioning
it's good for quality and price, near the old town, and for visiting the city.
good location the bright orange bathroom//needed to be updated with modern shower unit
almost excellent overall experience inability to cope with disturbing outside noises during night time
The location was wonderful, and the general areas in the hotel were decorated very nicely (hallways, etc). Despite paying for a double, I was given a very shabby single room. My request to be moved to the correct type of room was met with irritation. The new room was FAR nicer, but still: not anything near what one would expect for a 4* hotel. The beds were rock hard, and the walls were paper thin.
Central location and friendliness of staff. Difficult to park closeby and noisy at nights due to nightclub over the road
Very central location, in the middle of the old town, the room was very comfortable, everything was fine.
The hotel is right in the center of the city, The staff was very friendly and helpful. The room was quite big, well furnished, with all the necessary available. Breakfast was quite ok. Very good hotel for the money paid.
Great hotel!! It's located in the old town near Riga's most important attractions. Rooms are clean, functional and pretty. Breakfast offers every type of food!! I can also say that the price for one double room is really cheap: an incredible relation quality/price!!!!
Exceptionally friendly service, nice and clean room, excellent location in the city, parking possibility (remember reservation for the parking!), very fair prices. The berakfeast is perhaps not the first European high standard, but variegated with regional receipts.
Location, facilities We would have liked to have seen the tea/coffee and milk replaced each day when used.
the location in the old town and the breakfast no, not really
Excellent location, friendly staff. Top breakfast. Belgian bar across road.
The rooms were comfortable, the location was great, the desk staff were helpful and friendly. Breakfasts were very good with an excellent selection. The first night there I was tired so decided to eat in the hotel restaurant. The food looked and smelled fantastic and the I enjoyed watching the chef prepare the food. The wait staff was not very attentive and I had to wave her down after walking by me several times. I ordered and waited and waited and waited for my food. Two hours went by and there was no sign of my food nor did the waitress ever stop by again. I paid for my very expensive water and told them to cancel my order and expressed that it was ridiculous to wait two hours for food. After that I seriously contemplated moving hotels but decided to let it go. Honestly you need to employ more kitchen staff to improve service.
The comfort of the hotel rooms was ouststanding No international shaver socket in the bathroom
everything. It is best hotel which i was nothing
Staff was professional and courtious. There was a feeling of tranquility which was great and attention to detail was at the hotel made the stay all the more comfortable. One of the best hotels ive stayed in in Europe The breakfast could be improved - this was the only disappointment. And perhaps a jacuzzi might be a good idea in the gym
location of the hotel is perfect. and reztaurants and bars around it are just perfect. very good location and definately a butiq hotel. since the building is kind of old, heaters are not good enough to make rooms warm. so you have to ask for extra heater. sauna facility is too small and no staff to run it.
I liked the staff, breakfast and rooms. I really felt that hotel staff cares about the guestes of the hotel.
Small luxury hotel.Only TV system was not good.There were no pay tv.Location is okay.Rooms are big and nice.Generally nice hotel but in any case it is very expensive...
very nicely decorated and trendy. also large rooms. i felt very good during my stay.
amazing location and spacious rooms..one of the best boutique hotels i stayed in..
Excellent room facilities and location. Staff were polite and helpful
Great hotel, big rooms, great location.
The hotel was in the old town and central to cafes, bars and restaurants. It was close to public transport and a lot of the local sites.
Hotel stuff is very frendly
Good beds, clean rooms, best location in Old Riga The breakfast is minimal, but why eat breakfast in your hotel if you are in the centre of town...
Excellent location right in the middle of the old town. Rooms were massive (twins) with a sofa,tv and fridge. Excellent continental breakfast No kettle in the room but i think i could of requested one not sure
Nice rooms, wonderful view no
Location and room. Breakfast also good.
Very clean and comfortable room. Perfect location for a city trip (from my room I could see St Peter's cathedral very close). Excellent breakfast.
Central location, spaciousness and cleanliness of accommodation, nice breakfast. Limited services: no room service, no fitness center.
The help shown to my wife and I on our arrival at the hotel, by the hotel staff . The room allocated to us, was first class and good value for money. I think the hotel should be more precise in its web sites description of the hotel swimming pool ?.
The adjoining rooms for our family were perfect.
I liked the excellent service, the stuff was very helpful and nice. The room was comfortable and clean with everything you need for luxury. I did not like the massage in spa, it was not professional.
Very good location, nice staff, design & comfort in the rooms
the staff was accommodating to my family the room was smaller than i thought
Having problems with the air condition in the 5.th floor we got another room for our second night, no problem. The room in the 2th floor was suprinsinly quiet eventhoug it faced to the busy street. Staff was so helpful and kind with good English. We also spend 1,5 hour at the pool and saunas. It was so relaxing! The 5.the floor was hot! Airconditions didn´t work and just outside the window were "turbins" making loud voice. And if you open the window there are no curtains to put in front of it. So we couldn´t sleep at all. So if you stay at the 5th floor make sure ac is working. On the other hand we thught that the rooms in 5th floor were very nice decorated and we liked the rooms alot.
Location, and the bus which goes to the airport will stop in front of this hotel. Internet wasn't free of charge, and so slow. And the staff was not so friendly.
veru nice hotel., very central
lovely clean,modern interior, about ten -fifteen minutes walk to most landmarks. very convenient for transport links.
Breakfast Some rooms at the back of the hotel, they are very dark and bad. Have to change the room. But they did it without any questions.
Staff were very helpfull and attentive Rooms were very large and well equiped Location excellent Character of hotel Casino was good Needs tea and coffee facilities in room
The hotel and the room were peaceful and quiet despite being quite full and located in the city centre. There was a wide choice of good quality hot and cold food at breakfast. Dinner was also good quality. Wardrobe and drawer space was too limited. We would prefer a shower cubicle to a bath with a shower over that we had. Mini Bar prices too high.
great hotel ,location was great, breakfast very good,staff excellent very helpful no tea and coffee in room
Well situated and fashionable hotel, just 3 minutes far from the railway station and 5 from the old town. During the breakfast a young waitress was not able to answer our question neither in Russian nor in English and we were not good in Latvian... Fortunately, she was the only one! Her colleagues were all well trained.
Individual feel to the hotel and the excellent friendly staff made trip pleasant n/a
Visited sights of Riga. Spent time relaxing in the hotel. Eating and drinking. The rooms were very warm. Did not sleep very well because of this.
The cleanliness was first class & the staff were extremely friendly, helpful & polite. Breakfasts very good extensive choice available
saw the sights and experienced the food and shopping
This is a fine well located small hotel. It is very clean and the staff are first rate.
Excellent buffet breakfast. Superb sauna and spa facilities. Polite staff who fully understood English. Great value for money Bar facilities closed at 11 pm about the time I returned from dinner so unable to enjoy a nightcap
Good service, beautiful setting handy for old town
old part of hotel is best as reconstruction noise from other rooms
Good size, clean, modern room. Very nice staff, good service. Nice location in the old city and in working distance to the Central station
The location and service and food hard matress in the bed
Staff was nice, breakfest the same I have booked dbl but I have received twin :((
Close proximity to historical areas. The fact that the old walls from original building were not hidden away. Food was excellent. Courteousness of staff. Absence of tea making facilities.
Flott beliggenhet i gamlebyen, kort avstand til ¨'alt'.
central location rooms on front have bright lights outside,24hours of daylight,to hard to sleep
A very friendly and helpful staff - both before and during our stay. A nice breakfast buffet, where you can have freshly made pancakes, omelets etc., if you wish so. The hotel itself felt very cozy and the rooms as well were nice. A very good location in the midst of the Old Town of Riga. It is very nice that there is an elevator, when you use crutches. When we unfortunately locked the key for one of the suitcases into the bag there was no help to find regarding a tool that could help break ud the lock. This was a very small thing, but at the time a bit frustrating that there was no tool box available at the hotel.
Quiet street. Great, central location. Comfortable bed. Nice en-suite. Friendly staff. Got exactly what I was expecting from the website. Confusion at the end as to what had and had not been paid for, but they accepted that I had already paid and took me at my word. Breakfast basic but adequate.