Crowne Plaza San Antonio Airport

Pros: the bed was comfortable and the breakfast was pretty good

Cons: the rooms are totally outdated. dirty carpet, tub looked like it was dug up somewhere, toilet tissue holder falling out of the wall, vent fan in bathroom didn't work, furniture was pretty beat up...

Pros: The people working in the restaurant are extremely pleasant and have great customer service skills. The bed was comfortable. We were given complimentary breakfast passes. I liked the location of this ...

Cons: I didn't like that the room wasn't available to check-in untill 2:30pm, after we were told it would be ready at 12pm. I had been driving all night and was extremely tired so this was a huge ...

Cons: Cold water in the shower and only one elevator

Pros: Shuttle service was excellent.

Cons: The room was old and needed some work done.It was far from any other hotel that I've stayed at in the past.

Pros: Very nice staff, nice lobby area.

Cons: Very rundown room. I checked in and changed rooms twice before I got one with a working AC. The maintenance man was the nicest guyou, and so wereal desk staff. No coffee Friday at 7am.

Pros: The staff was helpful and kind.

Cons: I dont know how the hotel is rated as a 4 star hotel when the tub in the restroom had minor algae on the grout in the tub and on the tiles. The hotels TV was outdated and the decor was horrendous. Nothing 4 ☆'s about this hotel.