Hi San Francisco Downtown Hostel

312 Mason Street, San Francisco, CA 94102, United States
+1 415 788 5604

Cheapest
rate per night

8.7

Excellent
based on 1,568 reviews
Hi San Francisco Downtown Hostel - San Francisco, CA, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK £34
Booking.com £38
TripAdvisor £38
KAYAK
Booking.com
TripAdvisor

Good to know

Distance to city centre 0.3 mi
Location rating 9.4

Rooms

Check-in
Check-out

Double rooms

£96+

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Bed type
Provider
Nightly base price
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Unknown
£103 per night
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Unknown
£103 per night
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Unknown
£107 per night
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Unknown
£132 per night
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Unknown
£96 per night

Queen rooms

£134+

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Bed type
Provider
Nightly base price
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Unknown
£134 per night
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Unknown
£140 per night

Standard rooms

£38+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£38 per night

Reviews

Pros

Cons

Traveller rating

614
259
48
16
0

Time of year

Traveller type

Show reviews that mention

+
activities in 50 reviews
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  • Excellent
    Sep 2019
    10.0

    I wish there could've been smoking rooms. Other than that my experience was fulfilling!

  • Excellent
    Sep 2019
    10.0

    Liked the central location. Twin room was ideal for us, had everything we needed for our stay.

    There was nothing to dislike.

  • Excellent
    Sep 2019
    9.6

    Amazing staff! Very helpful. Thank you all! Specially thabks for Jessica (the draft beer tasting was amazing!). Thank you guys (and girls) in the front desk. You far very kind. I wish the best for you all. This hostel has amazing activities, you gonna really like it! The bed is very cobfortable, with lights, charger USB. And the guests are very respectful people. Amazing guests! So, thank you all again, Best regards folks, from Brazil

    You probably are thinking "why did he not give 10?". Well, it's just cause i'm trying to begin a moviment for HI Hostels stop to separate people by gender. I mean, we are al ost 2020, i believe don't make more sense separate humans beings, like males in a part and females in another (it is just my opinion since booking.com asked me). This is the only note.

  • Good
    Sep 2019
    7.9

    Positives: - The bed was really comfy with lovely soft sheets, nice spacious room. - The breakfast every morning was great, really nice bagels and a clean kitchen. - Great location, easy to get to most places - just don't take a wrong turn and accidentally go into Tenderloin as it's close! - The free tea and coffee in the lobby was a nice touch

    Negatives: - For someone who's stayed in a lot of hostels throughout the years, I found the reception staff suprisingly unfriendly and I was quite shocked at the poor level of customer service from most the staff (not all, but none were overly friendly). It doesn't take much to smile, and for travellers who've just had a long plane journey, seeing a smile and a friendly face can really make a difference to your stay. I had to ask one lady to get my food from the fridge one morning as I was headed on a tour to Yosemite (leaving 6am and the kitchen opens at 7am), and she actively seemed to try and make me feel guilty for it. She was moody, didn't give eye contact and barely spoke to me as she thrust the bag into my hands! - Check-in took a very long time, and I had no acknowledgement while I was waiting. - The toilet situation was frustrating. I had to get out of bed extra early every day to make sure I'd be able to shower. There were only two toilets and showers on each floor and there were usually people lining up for them, even at 6.30am. I understand it's in an old building and they're limited with the resources they've been given, but it really wasn't ideal for the amount of guests staying in the building. - I don't think I've ever stayed in a hostel where NOT ONE other guest smiled at me - or others, from what I could see. There was an odd, 'don't bother me' vibe going on. I would say this isn't the fault of the hostel itself but the guests initial interactions with the reception staff while checking in probably didn't help with setting the tone...

  • Good
    Sep 2019
    8.0

    Location and Value for money are great

    Somewhat cold at night in the room

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About

Overview

With a stay at HI San Francisco Downtown Hostel in San Francisco (Downtown San Francisco), you'll be steps from SHN Curran Theatre and 5 minutes by foot from Westfield San Francisco Centre. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.7 Excellent

based on 1,568 reviews

9.5

Food

9.4

Location

8.2

Vibe

8.0

Room

Things to know

  • Clean rooms
  • Friendly service
  • Friendly atmosphere
  • Good kitchenette

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Free Wi-Fi
Disabled access
ATM on-site
Internet
Bicycle hire
No smoking
24-hour front desk
Storage available
Lift
Library
Concierge service
Laundry facilities
Airport Shuttle (Surcharge)
Pets not allowed
Linens
Towels
Business centre

Photos

Location

Most popular landmarks

  • Grace Cathedral 0.4 mi
  • Museum of Modern Art 0.5 mi
  • Asian Art Museum 0.6 mi
  • Cable Car Museum 0.6 mi
  • Exploratorium 1.2 mi
  • Lombard Street 1.2 mi

San Francisco travel guide

Learn about San Francisco on KAYAK

Getting around

San Francisco 11.5 mi
Oakland 11.6 mi
San Francisco (Conv Ctr), California 0.4 mi
San Francisco (Civic Center), California 0.5 mi

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