Good to know
|Distance to city centre||0.3 mi|
|"Awesome Hostel in downtown SF!"||(in 42 reviews)|
|"Great staff and super clean."||(in 295 reviews)|
|"Very close to Powell station."||(in 44 reviews)|
|"Street noise Booking lost."||(in 25 reviews)|
|"Noisy throughout the night."||(in 4 reviews)|
|"Com site Elevator needs upgrading"||(in 21 reviews)|
Time of year
Show reviews that mention
|activities||in 50 reviews|
|bart station||in 54 reviews|
|breakfast was good||in 394 reviews|
|bunk beds||in 35 reviews|
|cream cheese||in 12 reviews|
|downtown sf||in 85 reviews|
|elevator was broken||in 56 reviews|
|friendly staff||in 390 reviews|
|great hostel||in 176 reviews|
|great location||in 542 reviews|
|noisy at night||in 11 reviews|
|private room||in 70 reviews|
|solo travelers||in 9 reviews|
|street noise||in 65 reviews|
|union square||in 159 reviews|
I wish there could've been smoking rooms. Other than that my experience was fulfilling!
Liked the central location. Twin room was ideal for us, had everything we needed for our stay.
There was nothing to dislike.
Amazing staff! Very helpful. Thank you all! Specially thabks for Jessica (the draft beer tasting was amazing!). Thank you guys (and girls) in the front desk. You far very kind. I wish the best for you all. This hostel has amazing activities, you gonna really like it! The bed is very cobfortable, with lights, charger USB. And the guests are very respectful people. Amazing guests! So, thank you all again, Best regards folks, from Brazil
You probably are thinking "why did he not give 10?". Well, it's just cause i'm trying to begin a moviment for HI Hostels stop to separate people by gender. I mean, we are al ost 2020, i believe don't make more sense separate humans beings, like males in a part and females in another (it is just my opinion since booking.com asked me). This is the only note.
Positives: - The bed was really comfy with lovely soft sheets, nice spacious room. - The breakfast every morning was great, really nice bagels and a clean kitchen. - Great location, easy to get to most places - just don't take a wrong turn and accidentally go into Tenderloin as it's close! - The free tea and coffee in the lobby was a nice touch
Negatives: - For someone who's stayed in a lot of hostels throughout the years, I found the reception staff suprisingly unfriendly and I was quite shocked at the poor level of customer service from most the staff (not all, but none were overly friendly). It doesn't take much to smile, and for travellers who've just had a long plane journey, seeing a smile and a friendly face can really make a difference to your stay. I had to ask one lady to get my food from the fridge one morning as I was headed on a tour to Yosemite (leaving 6am and the kitchen opens at 7am), and she actively seemed to try and make me feel guilty for it. She was moody, didn't give eye contact and barely spoke to me as she thrust the bag into my hands! - Check-in took a very long time, and I had no acknowledgement while I was waiting. - The toilet situation was frustrating. I had to get out of bed extra early every day to make sure I'd be able to shower. There were only two toilets and showers on each floor and there were usually people lining up for them, even at 6.30am. I understand it's in an old building and they're limited with the resources they've been given, but it really wasn't ideal for the amount of guests staying in the building. - I don't think I've ever stayed in a hostel where NOT ONE other guest smiled at me - or others, from what I could see. There was an odd, 'don't bother me' vibe going on. I would say this isn't the fault of the hostel itself but the guests initial interactions with the reception staff while checking in probably didn't help with setting the tone...
Location and Value for money are great
Somewhat cold at night in the room
With a stay at HI San Francisco Downtown Hostel in San Francisco (Downtown San Francisco), you'll be steps from SHN Curran Theatre and 5 minutes by foot from Westfield San Francisco Centre. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
based on 1,568 reviews
Things to know
- Clean rooms
- Friendly service
- Friendly atmosphere
- Good kitchenette
Policies vary by room type and provider.
Reviews about Hi San Francisco Downtown Hostel
Most popular landmarks
- Grace Cathedral 0.4 mi
- Museum of Modern Art 0.5 mi
- Asian Art Museum 0.6 mi
- Cable Car Museum 0.6 mi
- Exploratorium 1.2 mi
- Lombard Street 1.2 mi
|San Francisco||11.5 mi|
|San Francisco (Conv Ctr), California||0.4 mi|
|San Francisco (Civic Center), California||0.5 mi|