Find reviews that mention:
10.0
Pros:Upgrade when my booked class wasn't available.Reviewed 4 Apr 2021
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10.0
Pros:All goodCons:Can’t think of anythingReviewed 24 Mar 2021
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6.8
Pros:Staff was friendly but a little overbearing trying to add options and bigger car. Drop off was very easyCons:I think the hidden costs could/should have been explained better. I booked my car for about $400 for the week, which I thought was a great deal. Then I had to pay for extra drivers, vat tax, premium location fee, and 3 times the price of gas to fuel it. I will never use Sixt again and I plan on coming back to Germany within the year. The price practically doubled from my reservation!Reviewed 16 Dec 2019
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3.2
Pros:The car was okay, although not the car reserved...Cons:The car wasn’t super clean when we picked it up, but when we dropped off they said it was dirty. The drop off person in Munich also told us there was a lot of damage (there wasn’t- we have photos) but it was okay because we “are American, so rich.” I would not rent from here again.Reviewed 11 Dec 2019
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4.8
Rude front desk in FrankfurtPros:was in a car accident that was not our fault. The adjuster was very helpful.Cons:The front desk attendant in told me that they did not have an A5 convertible that I requested. She then told me that the bmw 220 was the same size. When I went to retrieve the car it was smaller. When I went back to the front desk she said that I had no proof that I had ordered an A5. These two statements can't both be true. I am disappointed in the way I was treated and at the least I was never even offered an apology. I have rented from sixt in California and the experience was wonderful. this was not. I paid a premium for this rental and did not get that in return.Reviewed 25 Sep 2018
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10.0
So fun!Pros:I rented a convertible and was given the Mazda M-5. It is so fun! Very fast. Handles great. Never had considered I'd like a mazda!Cons:Nothing. Very professional staff and quick as well!Reviewed 3 Sep 2018
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4.4
Trying to push damage on customersPros:Car is okCons:Car handover done without agent present in a dimly lit garage, impossible to spot all damage that is present on the car at the moment of the rental, then they will push any undiscovered damage on customers.Reviewed 18 Jun 2018
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10.0
Pros:Every thing was greatReviewed 26 Feb 2018
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2.0
Cons:the officer made a mistake and sixt wants to Debit me 1250 euro. today they need to be in contact with me.Reviewed 22 Jan 2018
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6.8
Misrepresented additional chargesCons:I spent some time comparing cars and prices before selecting Sixt for my trip. I paid ahead of time for the best price. When I arrived to pick up the car, I was told it lacked insurance that was required, and I was told that I could either select Basic or Premium. Given time constraints and language barriers, I only asked for confirmation that it was REQUIRED that I have the extra insurance in order to drive the car. It was confirmed to me that it was required, so I selected Basic. So, while I thought I had paid ahead, what I was presented with was an additional charge of 237.92 Euros. This now puts to cost of renting the car 70% higher than I planned. I am very unhappy with this result. It seems that 1 of 2 things happened: - You did not fairly represent the cost of renting the car at the time of booking, or, - Your representative misrepresented an optional service as though it was required. Please tell me which of the above situations represents the truth.Reviewed 2 Oct 2017
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4.4
incredibly difficult to update the tripCons:Couldn't extend my trip since I got through pricelReviewed 25 Sep 2017
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5.2
Cons:No customer service - not a single person spoke a word to us. They just handed us a receipt. Then later we were charged an additional $40 for I don't know what.Reviewed 14 Jul 2017
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