|"Beautiful view to Vitosha mountain."||(in 2 reviews)|
|"I definitely recommend the Captain Cook."||(in 8 reviews)|
|"Restaurants of the greatest quality!"||(in 7 reviews)|
|"Room was horrible #1520."||(in 50 reviews)|
|"Poor maitnance of the hotel."||(in 37 reviews)|
|"Poor maitnance of the hotel."||(in 36 reviews)|
|hotel is good||in 171 reviews|
|star hotel||in 171 reviews|
|room was clean||in 143 reviews|
|staff very good||in 140 reviews|
|good breakfast||in 123 reviews|
|good restaurants||in 87 reviews|
|good location||in 68 reviews|
|good service||in 55 reviews|
|nice view||in 46 reviews|
|swimming pool||in 42 reviews|
|close to the city center||in 39 reviews|
|parking expensive||in 39 reviews|
|good quality||in 26 reviews|
|smell coming||in 20 reviews|
|close to metro||in 18 reviews|
|lobby bar||in 18 reviews|
|iron and ironing board||in 15 reviews|
|loud music||in 13 reviews|
|captain cook||in 12 reviews|
|good value||in 10 reviews|
|free tea and coffee||in 9 reviews|
|poor room||in 9 reviews|
|top floor||in 8 reviews|
|stopped working||in 6 reviews|
|vitosha mountain||in 4 reviews|
|bad service||in 1 review|
Air conditioning are just two words in English to
Nice and accommodating staff.
Shower head broken and air conditioner barely functioning when I arrived. Staff fixed the shower but never bothered with the a/c. It was suggested I upgrade to a "premium " room for more money but I'm thinking even a standard room should have a/c. Also some thuggish looking weasels with mafia cars hanging around the tragically euro-disco bar. Very very 1980s.
They really tried on decorations in the lobby, some of their rooms, the garden was gorgeous, and the restaurant in the hotel was handy. We gave housekeepers at night some tips, they brought waters and bed side mats everyday. The location was good, not so busy but close to subway, good little market etc. We appreciated that some stuffs were very friendly.
We were disappointed that there were no spa tab with the pool. The renovation construction was going on, the beautiful deco wasn't made well, the housekeeping doesn't vacuum and don't leave all towels and toiletries, one of the expensive restaurant doesn't have good food nor service, the elevators were breaking, someone got stuck..Just not professionally executed.
Very bad service , old furniture old key always no
I stay before they changes from kempenskay that time is good , now with very bad management
3 and a half stars
- location - view - service This is not 5 star - it is in reality comparable to 3-4 star hotel. But still probably one of the best options to stay in Sofia.
-mattresses are old and springy. We were exhausted and slept well though.
it was very pleasant
The front door manager was awesome
The helpfulness of Mario, concierge, the wonderful breakfasts and the understanding of night clerk Michael! The spa services of Dee-Dee and Ina were superb! We appreciated just meeting them! Free, bottled water, birthday cake, card, flowers on my 74th birthday! Fun to watch little kids getting swim lessons with proud mamas and papas surreptiously watching! Lovely warm, inviting swimming pool! Toscana Restaurant was great for simple pasta meal and bottle of wine! USA Today and International NY Times available for perusal!
Nothing! We stayed six nights! What's not to like? Could the water pond be aerated better for carp to swim in it? Would add greatly to ambience!
Located in Lozenets, this luxury hotel is within 1 mile (2 km) of East Park Trade Centre and National Palace of Culture. Bulgarian Parliament is 2.1 mi (3.3 km) away.
based on 1,693 reviews
Policies vary by room type and provider.
Hotel Marinela Sofia is located at 100 James Bourchier Boulevard in Lozenets, 1.8 miles from the centre of Sofia. National Palace of Culture is the closest landmark to Hotel Marinela Sofia.
Check-in time is 14:00 and check-out time is 12:00 at Hotel Marinela Sofia.
Yes, Hotel Marinela Sofia offers free Wi-Fi.
No, Hotel Marinela Sofia does not offer free parking.
No, Hotel Marinela Sofia does not offer free airport shuttle service.
Hotel Marinela Sofia is 4.7 miles from Sofia. Hotel Marinela Sofia is 87.1 miles from Niš.
Yes, Hotel Marinela Sofia is a pet-friendly hotel.
Yes, Hotel Marinela Sofia has a pool on-site.