Reviews for Thrifty in Washington
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1 Dec 2017
Need quicker departure system
Pros: The car was reasonably clean and well equipped.
Cons: Single threads the exit so personal cars wait in queue for each checkout of rental cars. This is poor management of the process as even customers going back to airport are required to be held captive to the slothful efforts of the staff.
20 Oct 2017
Pros: Car was clean and fine
Cons: Rented a car for one day and they asked me 10,000 questions. Was in town for a funeral and don't understand why that was any of their business. My husband and I have the same credit card - same exact number, we just each have our name on o e. We inadvertently swapped cards and they wouldn't let me use it. I went to use debit and they first needed to check my credit score?!, see my return flight info and see more ID. It was such a hassle.
22 Aug 2017
Cons: Wouldn't except our debit card. Ran my credit and was denied rental. How embarrassing. Had to use my Mother's card and was added on as a driver for 13$ a day extra. What a ripoff. Had us over over a barrel.
1 Aug 2017
If you get a chance...upgrade to the Passat
Pros: I loved the car...almost everything about it. Sport mode, paddle shifters, great handling. Will definitely try to get this one again. 42 days 4000+ miles driven.
Cons: The insurance is robbery. My credit card provides full coverage however for some reason liability is absent. The price of our rental went from the quoted $972 to $1987...does anyone else find this unreasonable? Another extreme case of ripoff...it would be nice if my wife had been able to drive, but I'm not paying $18.99/day for 42 days to make it happen. This is absurd.