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Great cabin and very affordable! We had a hot tib and fire place all to our selves, everything was very clean and well prepared for our arrival, and the staff that set me up over the phone were very helpful and polite Make sure you bring anything you are going to need after about 10pm because the nearest place to get anything that is open late is about 35-40 minutes away About a 1.5hour round trip
Really neat 1/2 of a private cabin in the woods. Easy no hassle check in! Excellent location, clean room, and friendly staff. Light breakfast of fruit, granola, yogurt, coffee or juice is included! Good value - would stay here again in a heartbeat!
We loved being able to walk out the hotel door and have live entertainment and fun things for kids. Being able to shop onsite and have great food without driving anywhere is amazing. We could enjoy a drink at hotel bar and then go to watch the dancing water show in rocking chairs provided. We also went to Dollywood and it was great too. Also the staff was very helpful and rooms are amazing. Will definitely come back again. Fun place for all ages!! The only negative thing would be parking away from hotel. We didn't mind the walk and they have valet parking if needed.
All rooms are on second floor. Our room/balcony overlooked village below. Rooms were spacious and beds are very comfortable. Nicely decorated. Nice private pool/bar area for guests on second floor. Great views. So many things to do/places to eat within short walking distance.
Pool is on the 2nd floor roof top. It overlooks the light show in the pond at The Island. Bed was not comfortable and it's very pricey to be a hotel.
Great clean rooms quiet nice furnishings. Breakfast was over at 9;30 missed it.
The staff was very pleasant, knowledgeable and courteous. Check in was quick and hassle free. The room was clean, with plenty of room and it smelled great when you first walked in.
Awesome location right in the center of pigeon forge!
The indoor hot tub was great, indoor pool was okay. The breakfast was okay.The location was convenient. The pillows were poor quality, the towels were rough and scratchy, bed was too firm. The blankets on the beds had stains, holes and burns on them. The check in staff were rude. Did not expect linens to be changed daily but one day the garbage was not picked up and the beds just had the covers thrown back up not straightened and made neat.
Comfortable bed. 5yr old loved the indoor pool. Good value More options for breakfast, perhaps more fruit
Very clean, plenty of parking and rooms were up to date, breakfast is good. People were a bit noisy going back to their rooms after 11pm. That or the window and door were super thin.
Clean room good breakfast pool How long we had to wait to check in 4pm
Clean and convenient to everything. Was a great hotel for a great price! The staff was friendly and efficient. We will stay again for sure!
The room was large, comfortable and very clean. Breakfast was excellent. Staff was very friendly. Walls were a bit thin, we heard the couple enjoying each other in the next room.
The room was very nice and clean. The beds were comfortable and the linens were in like new condition. Breakfast had plenty of selection and room to eat it there instead of taking it back to the room. The check in was quick and hassle free as well as check out. The charge was accurate and we felt like it was a good deal. The location was really good since we were right in the middle of Pigeon Forge. We got back late enough that we didn't try the outdoor pool, closes at 10 pm, it looked clean and the area was really nice. We went to the indoor pool, open 24 hrs, this pool was clean and was open all the way up to ceiling at the top of the building. There wasn't any issues with our stay or room that would be considered a problem. Didn't care much for the shampoo but that is really a dig for a whine about our stay. There are two buildings so you are separated by the road in between. This again isn't an issue so much as knowing that it is there. The indoor pool is in the front building and the outdoor one is next to the back building. We at breakfast in the back building downstairs but I don't know if there is a breakfast location in the front building, I would say not. Again we didn't have any problems with out stay.
Rooms were nice, liked the layout. Grounds were nice, didn't use the outside pool area because of the weather but loved how it looked. The indoor pool was great however being a little too warm. Very convenient to everything. Staff was friendly upon check in but after that was not as accommodating; we asked for towels for the pool (there was none in the "towel rack") never did bring any, we spilled some soda on the carpet and used a towel to get it up and was horrified at the black "stuff" that came up on the towel. Even after this, the good out wayed the bad and we will definitely stay here again.
Property is worn out and looks decades old in style. Just a very outdated atmosphere. Room did not get cleaned one day. Maid went in took his/her tip, barely took the trash out, and left everything as she/he found it.
Pool and lounge facilities were top notch. Beautiful building. Amazing view. Because of the view though, you end up quite a ways outside of Gatlinburg proper. Also the bed was akin to a hammock, which my back objected to
I loved how safe and welcoming The Park Vista is. The family pool area was outstanding! Enjoyed! Ate dinner downstairs at the onsite dining area. Didn't care for the Greek Chicken w/Couscous. Very dry
We were told we would have two queen sized beds and received two full size beds. For paying as much as we did, not a very nice room at all.
The overall stay was great The staff could be better
Everything we expected and then some. Staff was courteous, and rooms were quiet. Can't wait to come back again.
It was very clean and staff was very helpful and nice The pool had way too much chlorine all the kids were coughing and their eyes were burning but the area was very clean.
The outdoor area around the hotel and the pool. Of course the cookies were fantastic!
When most lower rated hotels would offer a free breakfast we found few amenities. Very disappointed that even the popcorn was overpriced at $3 a bag -should have been free. Other than that the view was beautiful and a nice pool.
Great view of Mount Le Conte. Above, and away from all the activity in Gatlinburg. Very friendly, and helpful staff. Clean, comfortable rooms.The restaurant was very nice; good service, good food. We would stay here again in a heartbeat. And the cookies at the front desk! We stayed for a week, most people/families don't, which means that there are a lot of rooms to turn over every day. House keeping has more than they can handle, and on two occasions our room was not cleaned until 5:00 P.M. Check in appears to take a while (that wasn't the case for us), not sure why.
Everything was wonderful and the price was also great
The river view , jacuzzi tub, and fireplace The bottom outside of the toilet wasn't clean and the balcony outside was full of spiders at night. Other than that it was very peaceful
The room was large with two king comfortable beds and jacuzzi in room. I loved the bacony to watch the tubers and the geese in the river. Great location too and very quiet. My pet dog loved it too. The windows were large to view outside activity. Everyone was very nice and helpful. Enjoyed our stay plan on returning here one day. The only thing i didn't like was the elevator smelled of urine r cholrine couldn't decide. Carpets need to go just plain floor would work.
My family didn't like anything about this hotel The hotel was NASTY we walked into the office and there was roaches all over the floor. We thought we would give them a chance and went to the rooms. The beds had blood in the creases of the bed along with bugs. We immediately went to the lady in the office and she called us a liar so we asked for our money back (we booked three rooms for five days) she refused to give us our full refund and charged us for one night per room and was really rude about it. I will never ever recommend this place to anyone.
Loved the hot tub. Room was bright and for the most part clean. Room was evidently cleaned very fast. Beds were sloppy. found a childs sock under the front of the bed skirt. But everything else was ok.
The outdoor pool is shut down and green . Looks like a frog pond!!! The hotel is pet friendly and we had a dog turd on our balcony upon check in and one in the carpet right by the dining table!
Location was nice First we had no running water then we changed rooms and that room the door handle to the bathroom came off in my hand. No maid service for the first two days it was just overall shitty.
The food choices were excellent. Th shows were funny and entertaining. Some very good talent. The hotel was clean and very comfortable. The beds were very comfortable. Our room was clean. The staff was nice and very helpful. Traffic was very heavy. There are alternative routes.
I didnt pay what the rooms actully go for thank goodness. We read on line it had breakfast, it doesnt and when asked the staff were rude. They advertise 2 pools, there is only one and it is small.
The Jacuzzi tub Everything was poorly maintained. The door to outside patio didn't latch.
Room was clean and very spacious. In-room whirlpool tub was relaxing. Staff was very pleasant to deal with. Balcony was covered with spider webs. Fireplace in the room didn't work. There was an issue with the elevator as we left out so we resorted to walking down then climbing 5 flights of stairs.
We were really excited to be traveling for the weekend just to get away. The pictures online make the motel look very nice. Once we arrived, we noticed that there was only ONE pool open, although online it seems there are TWO functioning pools. Of course the one that was open was absolutely packed! When we finally made our way to our room, it wasnt too bad; I have stayed in worse, but you could tell it had hardly been actually cleaned in some time now. As far as the price though, guess we just got what we paid for. I personally will probably spend a little bit more money and stay somewhere else next visit!
The rooms was great i took my fińace and my brotherand his girlfriend down for the weekend had no problenms The indoor pool is to small and the outside pool wasn't open small trade though for good rooms
I have stayed in a lot of hotels and am fairly picky. I read the reviews and look at the pictures online. Econolodge exceeded my expectations in every way. Better than some Clarions I have stayed in, for half the price. Beautiful facility, very well maintained. Pretty lobby, excellent breakfast area and I loved the food. Small room but very comfortable, nice decor and everything very clean. A fridge and microwave and coffee maker. Nice flat screen TV and many channels. Pleasant courtyard outside our room. A pretty river next to the rear parking lot. Very friendly staff. Location is right in the middle of Pigeon Forge strip, next door to Christmas Place. Can't recommend this hotel highly enough!
Great place to stay. We will definitely be back!
I liked the location and the pool The staff was extremely rude and the rooms don't get cleaned after each person.
Good location, clean, felt very safe, met nice people. Liked the coffee/hot water maker. Bed ok. Nice place for the money. I'd stay there again (if I got a room with a sofa). We stayed in a King room, it had a table with 2 chairs but no other furniture. No sofa, etc. The lighting was dim. There was no exhaust fan in the bathroom.
Clean and friendly staff. The indoor pool that is advertised was an additional 18.95 per person, this was disheartening as this is why we chose this hotel. Also, the rooms are very small.
Very nice apartment style room. Close access to water park. Check in staff very friendly and full of information. Billing was completely incorrect starting from day one. Hotel was unable to provide a receipt or explanation of billing accomplished by previous staff members due to server/printer issue. Two hours after our check-out, while we were upstairs eating breakfast, a staff member finally brought a receipt, but it was still and inaccurate reflection of what we were actually billed. The hotel staff did offer to snail-mail a receipt after the server was repaired, which was estimated to be within two-three days.
Beautiful mountain view from the jacuzzi tub in the bedroom. Bathroom was amazing, shower had 2 shower heads. Fireplace with the flat screen tv above it. Beautiful place with a beautiful view. Everything was just wonderful.
The employee/staff were very helpful and friendly. The only thing that we were not pleased with was there was no maid service as we were unaware they were owned units.
the location, amenities
I really wish the water park would have been included in the room price.
Really nice resort and good service! We just had not enough time to enjoy this visit as much as possible, kids would have really liked to stay! During the weekends the traffic in Pidgeon Forge is terrible so you should have enough time to spent here- week could be suitable.The area is very good for famielies with young children!
location of the resort to Gatlinburg and Pigeon Forge
The stay was very nice, except I didn’t get the rate I was told over the phone, when I arrived I had to pay the 99.50 a night rate instead of the 74.50 rate I was quoted over the phone, wthen when I checked in I was offered the stay 2 nights get a night free special, the host at the desk said I could let him know if I can stay the third night the next day when I confirmed my scheduled, but when I did tell him I wanted to stay the extra night, he said I had to pay for the 3rd night(in which I did, another 99.50). We thoroughly enjoyed the stay and are contemplating buying a unit and becoming an owner, but I am leery due to the confusion about the amount I was quoted versus the amount I had to pay as a guest. Do you have any suggestions?? Can you find our why I was quoted one rate, charged a differnet and higher rate, then offered the free 3rd night special and given a day to decide, then when I make the decision to accept the 3rd night free special, I get charged for it??
Very good breakfast, location and service.
Nice staff Rooms were old. Semi dirty. Only had one towel. For under 100 a night not bad.
Comfortable, clean and at a convenient location. Free wifi. Friendly staff! Breakfast was ok. But, for the price we didnt mind eating out.
My husband and I stayed for 3 nights in the king suite with the whirlpool. It was a great value for the price and a great location (right in the middle of many Pigeon Forge attractions). There was plenty of parking and the front lobby receptionist was helpful and polite. The walls did seem to be thin as you could always hear anytime people were talking in the hallway. Still would stay again though!
The kids running up and down the halls late at night. Yelling and very noisy. Parents should exercise more control.
Had a noise from outside room that we were told was a maintenance something for the pool. Went on for an hour and we told the front desk about it. A maintenance person came up to see about it but said he could do nothing about it. It did stop but started again later but did not go on very long.
The room was very clean and alots of room. The breakfast was good. We ate there every morning. When we where in our room you could here alots of noise from the hallway. The bed was too hard !
Rooms were clean and I had no issues. Exercise room was terrible. Had cheap and broken equipment.
Lee had a very nice stay. Friendly staff. Clean comfortable room. Great value for money. Only issue was the noise. Walls are,thin, so we could hear a lot of noise from next room and from,hall
Rooms were clean and updated, staff was friendly, breakfast was enough for...biscuits and gravy, sausage and eggs, and other pastries. Indoor pool looked nice. Not much to complain about at all
The stay was good - it was nothing exceptional, but the rooms were clean and staff was friendly. no issues
The continental breakfast was very good with a wide selection of eggs, toast, make your own waffles, hot & cold cereal, muffins, 3 types of juices, fruit, and more. The hotel was conveniently located to many attractions and restaurants. We had trouble finding three working outlets to plug our phones and fit bits. The hotel had a small indoor pool but did not advertise it that way.
I like the convenience of everything near by. I didn't like, that a i wasn't able to have internet in the room.
Loved the location, price, free breakfast, and the rooms. Wifi didn't work half the time. Chain broke on door.
The fron desk staff were nice. Chemical smell was so bad that We had to change rooms. I have been sick since being in the room. Neither room was even close to clean. We went to another motel and stayed the next night. Breakfast was not good. The staff were nice and that is about all that place has going for it.
The staff was very friendly, the rooms were great and the location was great also.
The location is the best you can find for all the attractions! The wifi wasn't that great.
Location was great have stayed here 2 other times and was great then. Checked in went to room and it hadn't even been cleaned. Then the next day they took all the towels and they never cleaned the room that day nor brought back any towels had to go and get our on towels.
Every one at the front desk was nice and polite After reading some of the reviews thought it was going to be a bad place, ask the front desk if we could see the rooms before we checked in. They gave us the room keys and allowed us to check the rooms out, everything was in good shape.
My husband and I walked to the island and even several shopping centers. It is very centrally located to lots of fun things to do. Perfect for pushing our son in his stroller instead of taking the time to pack him up into the truck. Pool was very nice but needs more shade for little ones. Only two small umbrellas were available. The place was an older hotel but you can tell they were doing updates to it. There were several flat screen tv boxes in the dumpster that was close to our room so you could tell they were in the process of doing some updates.
Location Bugs in room, duct tape in shower, wash cloths plugging holes in ceiling tiles, staff not friendly or efficient, ice maker not working, no parking due to concert being held in parking lot.
Thebed was comfortable. The room was clean. I was not a fan of the breakfast. The eggs were not real eggs. Yuck! There was apparently a squirrel somewhere in the ceiling. I got quite a scare when I heard it squeaking.
I liked that the room was ready earlier than stated. It was quiet during the night and we slept well. I was surprised that they were full to capacity most of our days but still very quiet. For the money, I will book here again. No problems at all. The only thing that we experienced was the free wi-fi was not good. We only got a signal one night. That is usually not a problem but still had some work-related business to check on during the week and could not get a connection.
Good location Very disorganized front desk. Reserved rooms were not available and the hotel was sold out for the weekend. All that was available were older rooms. The front desk person wanted to be sure we knew they were cheaper so we would get a better deal. Rooms were old and stuffy, coffee maker not working, no hair dryer, no decent door lock. Rooms still needed to be renovated. It was so bad the front desk person came running with air freshers for each of the two rooms we had. At check out the bill was higher than agreed upon at checking but check out person was different and couldn't do anything about it. Ended up paying over $100 a night for a bad room. Have had better rooms for 59.99 at a Red Roof in!
Baymont Inn is a decent location just off the main drag which was nice as it was away from the majority of the noise and nightlife. The room was clean and had a fireplace and a patio. Everything in the room was spacious except for the bathroom. Breakfast was good and they kept it stocked throughout. All rooms are accessed from the outside (no internal hallways). You don't have to go into the lobby to gain access to the stairs up to the room. The pool was warm however, it was over chlorinated like most hotel pools. Bathroom was very small and I could tell the place was slowly being updated. I think that the price for this hotel was a lot more than it should have been. This hotel would fit most people's needs its not the best nor the worst.
I cannot say enough good things about this hotel. Its literally by the water front, the room has an incredible view of the mountains and the local hotels are neat and the town is very tourist friendly, there are local trolleys to help you get around. It's beautiful and full of cute shops, definately worth exploring.
Very nice place and convenient to Gatlinburg and all attractions. Free breakfast was good. Kids enjoyed the indoor pool. We will stay here again. It was a little hard at times to get in and out with all the traffic
Staff was super friendly, breakfast every morning in the lobby was more than expected, and river views from room are amazing. About two blocks from town, shops and dining. There is a trolly right outside hotel if you don't/can't walk a lot. The stream sounds were fantastic! When walking into the room for the first time it was damp. We turned the fan in the bathroom on and opened the balcony door for a bit to let it air out. It never really seemed to 'dry out' in the room. That's okay, there was so much to do in and around town, we mostly slept there. You can hear traffic from parkway in the room.
We enjoyed every aspect of our stay. The room was great. Staff was very pleasant. We couldn't have asked for a better location. I would definitely recommend this hotel to my friends and family. N/A
Beds are heavenly. No bad comments
The cleaning staff was very nice and the riverfront was a plus. There were ants in our room. The minifridge became unplugged sometime when we were asleep the first night and ruined our food in the fridge. When you entered the room the smell was unpleasant and somewhat over powering, took a while to adjust to it.
There were roaches in room. Staff was nice but we won't stay there again.
The location and the indoor pool were great. Our room was very small and smelled like mildew/mold. The hotel is very outdated and not very clean. The Wifi did not work most of the time and the shower water kept going from scalding hot to cold without touching anything. We also were put in a "pet friendly" room, which I would NEVER stay in again. If I had known that part of the hotel was "pet friendly" I would have never booked there. We will never stay at this hotel again.
Great staff, very friendly. The staff were the highlight of this experience. The rooms were average with the standard motel options. Location was close enough that you could walk to the main attractions. For the price it was worth it. The Wi-Fi only worked at the main building and a bit beyond. Did not see any breakfast options available but a fantastic pancake house was nearby. Bathrooms needed updated.
it reminded me of Gatlinburg when I was growing up. Simple, clean motel. Off the parkway so it was nice and quiet, but still just a short walk to the main drag. AMAZING pool!!! Unbeatable price, and super friendly staff. We will be back!
Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities. It's not very fancy or new, but if you're not a fancy person then you'll love it.
The pools Parking needs some work
After reading some reviews after booking our stay I was worried... we arrived & the staff was very friendly, rooms were clean, a/c worked great, ice machines worked. I found no merit to some concerns addressed in others reviews. Yes this is a older motel but not rundown & I would stay again. We were courtside (across the street) & it was very peaceful. Nothing
Our stay was great. We would definitely stay again. Rooms were very nice and clean. Staff was friendly. Pool area was great as well. Best thing was it's location to downtown we were able to walk every where just about. Only complaint would be that their towels were to small.
Rate and location N/A
We enjoyed the following... Big, warm indoor pool Creek directly under room balcony Comfortable beds Friendly staff Location On-site breakfast Quiet rooms Bathrooms could use a few updates. It was also a cold walk outside from the indoor pool to our room but that's just part of being an older/motel-style establishment.
Absolute amazing staff! Great location. Couldn't ask for a better place!
This guest did not leave comments about this hotel.
It was neat that they actually use real keys for the rooms. King beds are definitely a king, we skept 2 adults and two kids in one bed. The even have cable, vey nice and family friendly!
This guest did not leave comments about this hotel.
Great location, friendly staff
Nothing to point out
Location; comfortable bed; amenities (microwave, frig); nice carpet; friendly staff; good shower and water pressure; room layout Balcony chairs were uncomfortable!
nice outside balcony no cofee pot otherwise no complants
The privacy and the location it was perfect. Just need updated TV's
The Christian atmosphere and friendly staff. It fun swimming with a view of the mountains!!! The beautiful birds in the lobby were amazing. Plan to go back!!!
The air and pool are very good. Nothing.
Very clean, reasonably priced and excellent location. Nothing
Comfortable beds and friendly staff. Within close walking distance to restaurants and The Island.
Perhaps the coziest stay that I've had in the area. The staff is wonderful! Very convenient to everything. I will stay here again.
pool staff location awesome wifi slow
Everyone was nice rooms were amazing. Pool was nice n clean.
Location was good and close to attractions. Very clean. Had a problem with the hair dryer and they fixed immediately Not very quiet, could hear everyone talking loudly as they passed by our room. Curtains didn't close all the way. Pillows were not comfortable
having two queen beds that were very comfortable the air conditioner put out a bad smell
Location Breakfast was great, but had to cross 4 lane highway to get it! Had room by elevator ... noise.
Staff were extremely nice and helpful - clean and updated facility - very comfortable stay. Some reviews complained about the canine guests, but my family didn't hear any barking at night. We actually enjoyed petting the dogs with the owners permission of course. The breakfast area is a little cramped.
The staff was friendly All rooms are pet friendly..... when you walk in the room smell of dogs knock you down, dog hairs found in the rooms..... We checked out and didn't stay
Very nice staff, brand new, lovely setting, family friendly, off the main drag so it is not noisy, plenty of activities Room wasn't ready @4:00 pm...but by 6:00pm after speaking to Curtis...MOD...he took great care of us...shout out to him!
fireworks and smokes every night, pool, shuttles to Dollywood, felt like I was on a cruise, my 8 yr old son loved his bunk beds!