Usk Hotels

The level of service from the polite and friendly but very professional staff was excellent. The food was also of a very high standard. The staff made a real effort to ensure that we were happy and well attended to without being overbearing.

Arguably too many weddings and parties during our stay for what we wanted to be a quiet, romantic and relaxing weekend break I.E. 2 weddings, 2 large birthday parties and a golden wedding party plus 2 smaller parties (1 lunch and 1 dinner)over 2 days in what is a relatively small hotel. However the staff did their utmost to ensure that guests who wanted peace, quiet and relaxtion were also catered for and mostly succeeded !

A very pleasant, welcoming hotel. Relaxing, comfortable with very good restaurant. Staff extremely helpful and friendly. Produced a most beautiful, homemade birthday cake on request!

helpful receptionist nice grounds

restaurant staff not particularly polished or attentive. Shockingly weak grey tea at breakfast in flasks ; needed several more teabags

Beautiful setting with lovely grounds. Excellent breakfast although coffee was a bit weak.

Creaky floor upstairs meant you could hear people moving around. TV not fully functioning in 'annexe' bedroom (Only some satellite channels working). No room service breakfast menu.

Very old coaching inn in a small village. The staff were very friendly and helpful. There was a very good choice of food which was excellent.

The breakfast

The design between old and new does not quite work

The hotel was very clean with nice décor and public areas, Tea and coffee in the room. A good price including breakfast.

Nothing was explained on checking in. We were given a disabled room as that's the only twin rooms that they have. It was not suitable for us. The beds were so narrow that you nearly fell out!