The staff (especially the young lad at breakfast) were very nice. Breakfast was good in a nice clean area.
Pros: The hotel was very clean with nice décor and public areas, Tea and coffee in the room. A good price including breakfast.
Cons: Nothing was explained on checking in. We were given a disabled room as that's the only twin rooms that they have. It was not suitable for us. The beds were so narrow that you nearly fell out!
Situated in Pontypool, the Best Western Pontypool Metro Hotel offers free Wi-Fi and free private parking. Just a short drive from the Pontypool and New Inn railway station and three miles from Cwmbran railway station. The rooms boast Freeview television and tea and coffee-making facilities. The private bathrooms have complimentary toiletries and a hairdryer. Pontypool's town center boasts various restaurants, shops, and pubs. The Best Western Pontypool Metro Hotel is just nine miles from Newport's city center. Enjoy your stay. No housekeeping services available on Dec. 25 and 26, 2016 or Jan. 1, 2017. Additional toiletries, towels and room replenishment items will be available at reception.
Enjoy your visit to Pontypool with a stay at The Lion Hotel. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this upscale inn include a bar/lounge and a terrace.