Overview

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Holiday Inn Express & Suites Waterloo - St. Jacobs Area
Best Location

14 Benjamin Road, Waterloo, ON N2J 2V9, Canada
+1 519 772 9800

£74+

Overall guest ratings

8.8/10 Excellent
Based on 621 reviews

Review highlights

  • 9.6
  • 9.2
  • 9.0
  • 6.4

Good to know

  • Spacious rooms
  • Friendly service
  • Clean hotel facilities
  • Great shopping

Nearby

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    About

    Welcome to the Award-Winning Holiday Inn Express & Suites - Waterloo/St. Jacob's . As one of the newest hotels in Waterloo, we are located in the heart of Southern Ontario and just steps to the St. Jacob's Farmer's Market, Antique Market, and Factory Outlet Mall . We are just over an hour west of Toronto and our hotel is only a short drive from the Region of Waterloo International Airport (YKF). We are one of the closest hotels near RIM Park as well as the University of Waterloo, Wilfrid Laurier University and Conestoga College. Travelling for business? Our tastefully appointed and fresh new hotel in Waterloo has Free Corporate Shuttle Service Mondays thru Fridays to several major world-leading companies such BlackBerry, Google, OpenText, NCR, Home Hardware, AGFA Healthcare and Manulife. Join us also for our Manager's Reception every Tuesday evening. Meet the staff and other guests and enjoy complimentary appetizers and beverages on us. Our 100% smoke free rooms feature a fridge, microwave, iron and board as well as a 42” Flat Panel TV and in-room safes. Every room has a speakerphone with voicemail and free superfast high-speed Internet access. Guests can all enjoy our year-round indoor salt-water pool, as well as our water play area for the kids and young at heart. Our friendly and courteous staff will do whatever it takes to make your stay a relaxing and memorable one. We look forward to seeing you!

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 621 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "Great parking, according to 91%."
      8.0 "80% liked the proximity to sightseeing."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.7 "97% thought it was clean."
    • 9.0 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.2 "92% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.8 "Pool is mediocre."
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    Overall rating

    8.7 Excellent
    Based on 341 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.1 "Excellent breakfast."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.7 "Vibe was good."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.2 "Pool is mediocre."
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    Overall rating

    8.8 Excellent
    Based on 260 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 6.6 "Sufficient wellness & sports facilities."
      7.0 "top-notch fitness area, thought 70%."
    • 6.0 "Pool is mediocre."
    • 5.9 "Internet is average."
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    Overall rating

    9.1 Excellent
    Based on 18 reviews
    • 9.0 "World class service."
    • 8.1 "Rooms are great."
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Clean hotel facilities"
    "Great shopping"
    data provided by TrustYou

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