High quality hotel at very reasonable rates. Good meal in restaurant. Signage from car park made finding reception difficult.
Hotel was in a very good location for where I needed to be for business. The food is very good and the scenary is fantastic. With the hotel having some accomodation away from the main block (150m) and no cover, you need to make sure you have an umbrella with you. The Hotel didnt supply enough to the 41 rooms in the stable block where I was staying and I only found that out when I arrived there and it was pouring down.
comfortable, pleasant surroundings, friendly staff and good value for money food nothing
Excellent room. Modern decor. Spotlessly clean. Free wifi. Quiet country location. Paperthin walls meant I could hear everything from the room next door. Not nice when the occupant threw up.
Beautiful historical environment. Well renovatie facility. Extra charge for credit card payment.
noise from next door at 230 am told night staff and he had a word
comfort of the bed no shelf in bathroom - bed right up against the wall - no hair drier - window outlook 'none', sorry outlook was the roof only.
Friendly hotel, modern decor, very comfortable room. Relaxed atmosphere. Easy to find. Lack of information supplied at check in E.g directions to rooms, bar etc. Many rooms are not in the main building - not advised at time of booking.
Location The facilities available (gym etc) were at a different hotel which wasnt convenient, also No shower in the room only bath with shower head attachment.
My colleague Julie Warren stayed at Highfield Park - it is now her hotel of choice when she is here on business.
Staff friendliness and helpfulness. Food was really excellent and service first class Difficulty of access in the dark to the entry to Car Park
We were attending our daughters commissioning at RMAS. Location was perfect. Great hotel, very clean and good food in restaurant.
Excellent overall, reception staff very accommidating Not really bad a bad point but a bit tight on the tea making facilities, only enough for 2 cups but got more when asked at reception
Very clean, comfortable and the staff very helpful and friendly.
We had a very good breakfast, my husband especially liked the choice of teas & very hot water for the teapots.
Staff always friendly at Reception and in Restaurant interested in why and where you are going. Always a lovely welcome.
Efficient, spacious, good value for money. Unfortunately our invoice was incorrect and we are having trouble sorting it out. Not easy as the hotel does not have a direct line.
good & sober
Excellent reception, very helpful and friendly. Nice rooms with all you need, clean and big. Traffic noise.
How clean the room was and comfortable Clean
We specifically asked for a non smoking room but there was evidence of smoking smells in the rooms, probably in the furnishings and this was very unpleasant.
flexibility and helpfulness of staff
Location, comfort, amenities Toilet did not work efficiently - but quickly rectified.
Good clean premises. Efficient and courteous service. Recommended.
I only stayed overnight on business, so used only a few of the hotel facilities. The leisure facility looked good
The surrounding were nice, the facilities were good too. I was very upset by the fact that when I turned up to the hotel I was highly embarrassed when they told me they never had a reservation for me even when I gave them a reference number and they contacted you, I had to pay for another room. This was infront of a friend of mine and was highly embarrasing for me. The pillor on the bed had some sort of stain on it as though it had been used previously
Nice Hotel friendly staff
The surroundings were beautiful and very peaceful. An observation - the shower over the bath was functional but a bit dated and not in keeping with the other marvellous room facilities. I also felt that there could have been more information about amenities - laundry service (if any), surrounding churches, doctors, pharmacies.
Any issues was resolved straight away I had to request dressing gowns and table goods which was in the package
grounds were beautiful staff hardly spoke english, air cond not cool enough.
- Close to airport - Easy to listen next room conversation - separate hot and cold water tabs - no free wifi - no international tv Channels
Very friendly staff, excellent premier breakfast
The room could have been warmer for our arrival, as the weather was very cold and it took hours for our room to be at a comfortable temperature, we wouldnt recommend the restaurant, we thought the meals were not good value or had any flavour apart from the oil or fat they were cooked in.
Good breakfast, friendly staff, clean and pleasant They had sold our room but eventually found one
I liked the fact that it was easy and very relaxed, the restuarant was nice and friendly. The room was comfortable and relatively quiet, its a bit difficult as there is a lot of comings and goings. I like the fact you dont have to book out until 12 pm. The table in the double rooms could be a bit higher as it is usually used for either working on on eating/drinking on.
Unbeleivable value for money! Excellent standard of cleanliness & top value food!! There honestly was not any.
home from home , highly ecomended none
We liked our stay here and will use this hotel again. Easy to find and car parking is good. Althougth we had a problem with the bed the hotel were very concerned about this in the morning.
The requirement was for an inexpensive weekend stay to visit family, your hotel fitted the requirement very well regarding location and price. No dislikes as such, perhaps a few more coffee and milk helpings in the room.
Internet access, food State of repair of room 119. Paint peeling off wall, noisey expel air fan in bathroom
A very pleasent stay, evrything was just right
The view and the proximity to Sandhurst. Staff were pleasant. No working lights in bedroom. Cobwebs hanging from ceiling, Nets at windows wer torn and dirty. Kitchen locked and person with keys not in hotel therefore NO afternoon tea. Cooked breakfast was cold!
I have stayed here on a number of ocassions its quiet and peacefull and a great breakfast, also good parking. Nothing
Views from the room were stunning and the room was well apointed. The reception area and resturant were impressive and the staff were very helpful.
we were actualy placed in the continental hotel
Staff, particularly in bar and restaurant very friendly. Room decor was tatty particularly in the bathroom. The corridors smelled as is the carpet was damp. Failed to deliver morning newspaper.
lake view should run a sunday brunch
Food was poor
This hotel seems to be neglected, minimum staff, no hot water; the restaurant is very poor the service is none existent 4 people including me walked out, no hot food or fruit juice left at 0740 for breakfast. The duvet cover had a rip in it and whilst it had been laundered it was stained. This hotel is worse than poor. I would not stay at this hotel again.
large bed good view of Lake reception very friendly easy parking non existent staff at breakfast,and when they turned up they were on the surly side,absolutely pants disco on site,do not go there.the price of the hotel was on the stiff side which is underpinned by the lack of anybody there.
We had a meal in the restaurant which was excellent, tasty and well presented . The staff were courteous and quietly always in attendance. No really bad points except perhaps the sound proofing It was really annoying to be awakened early in the morning by the sound of other guests slamming their doors.
The shower - it is fixed over the bath and you have to stand under it to turn it on and either freeze or burn pending getting the temperature right
Staff good No access for myself through firedoor(no bell)my daughter had to go upstairs I had to wait downstairs for someone to open it,not good in this weather,when you already are disabled
The staff were excellent and helpful. The rooms were clean and teh Gym and health facilities were excellent The entire complex around the Lake looked rather "tired" and unkempt in places. More regular grounds and property maintenance would work wonders.
Friendly staff at check-in Breakfest, magnetron toast...
it was comfortable and convenient bar area was old fashioned and out dated and the outside area around the hotel would benifit by someone using a sweeping brush
The staff were not particulrly helpful when we were looking for something to eat, and in the end needed to find a restaurant outside the hotel.
Nothing Everything as it was extremely tatty, grubby and very poor value
friendly good service drinks very very expensive
The best part of my stay was my massage wirh Sue. She is excellent. I was disapointed that the Steam Room & Sauna were not working.
Very nice room, not like in another english hotels.Very good bathroom. The breakfast was really good. The reception and the main building of the hotel looks very expensive The room was a little bit too small. The long way to the room wasnt nice.
Overall good No elevator, would be an advantage to be able to indicate preference for a ground floor room
Very helpful staff
Very friendly and helpfull staff
The room was comfortable and spacious and the staff were very polite and helpful and made us feel welcome at all times
The attitude of the staff always eager to please. the fitness suite nothing
Expected better from Holiday Inn,room smelling of damp and were dull.After 20min at reception,they did change my room but only had (so called junior suite ! extra £30 ) slightly larger room with 1970's sofa and tv. Not really much better, toilet was loose with cracked tiles in bathroom!. Hotels public areas were revamped, looks very nice and modern,only if rooms were half as nice !!!! but rooms are in poor state.I Was booked for 3 nights, But checked out on the sat morning.Paid little more 500yds down road 4star hotel ,looking over airport amazing hotel very modern with free mini bar with tv in bathroom and Bose music.So if you going to Holiday Inn (Don't). I am not a snob but expect clean bright modern room not something from the 70s 80s Very poor Hotel with facelift.
Friendly staff good food Very public areas
Staff were friendly but lacked expertise and experience, okay for 1 or 2 night stop over but not really family friendly, not a lot to do at the hotel, had too get out and about to find fun and adventure for the children. We stayed a week and spent most of our time away from the hotel, probably wouldn't stay there again.
There was a desert spoon holding the shower head together in room 10
The service and food in the restaurant were both excellent. The vegetarian options for the cooked breakfast were very poor (basically the full English but without the sausage, bacon etc.)
Nice quiet room, all the normal facilities. Good breakfast Cleaners were quite noisy in the morning, and knocked on door to see if they could clean the room instead of waiting until we had checked out.
staff very helpful when deficiencies pointed out. Cold shower due to limited capacity of boiler during upgrade,
it was pretty good value for money if you need to be in the Fleet area
I have criticised the Lysmoyne previously. On this occasion they were excellent in the way they looked after my mother during this stay, No
It had a pleasant outlook onto a lawn area. It was easily accessible on the ground floor yet sufficiently secluded to be reasonably quiet. On arrival the room was oppressively hot and it proved difficult to moderate this except by the expedient of turning the radiator off altogether. There was a persistent ticking sound, possibly associated with the heating system, that was disturbing. Provision of net curtains for daytime privacy would have been appreciated.
convenient location for our needs. very enjoyable breakfast.lovely setting.Shame we could not stay longer none
Friendly reception, good location. very warm inside the rooms
The evening meal menu was exactly the same each evening an occasional change would of been welcome.
the hotel staff and facilites were excellent
Room comfortable; clean; quiet; good facilities; Shower worked well; Good cooked breakfast Room gloomy, lighting poor; Bathroom floor tiles cracked and bathroom window would not open for ventilation; Toast and cooked breakfast all on one plate, no butter or margarine for the toast, Only one small cup of coffee served with breakfast
Convient location with helpful staff
Breakfast the room, booked for a family of four and there were only three beds
I had a good feeling from the minute I entered the hotel. The staff were all polite and attentive and without attitude. The restaurant had a cosy ambience and the waiter was polite and attentive without being intrusive. The room was clean and comfortable. A minor point really, I found that turning on the taps for a shower awkward due to an immovable screen.
A bit dowdy, needs a revamp of furnishings
The Staff were very helpful and pleasant. The room was clean and tidy and more than adequate for an overnight stay. Plenty of coffee sachets in room but only 1 milk.
the price - too expensive for the quality...little rooms , no clim, TV remote control not working, no minibar, poor breakfast
The staff were very friendly and helpful, the room was clean and tidy Nothing
comfortable room, good food in the bar, convenient stop over for our trip up the motorway from Somerset
Location. No better, and in some respects less good, than a Travelodge at more money. Characterless room, small bathroom with a horrible shower curtain - the type that tends to gravitate towards you when showering. Breakfast was a bit hit and miss, made worse because I did not receive my early morning call making me 40 mins behind schedule.
It was a lovely hotel, breakfast was good and fresh, restuarant was lovely
We had a lovely stay at the Ely Hotel. The staff were very nice.The room was very clean with lots of coffee, tea etc.Breakfast was very nice. There was a lot of choice on offer.We will stay at the Ely Hotel again. The restaurant is very good. Bed a bit lumpy.
The accommodation was superb and the staff very friendly and helpful
the helpfull staff,the room being clean always looks nice. But best was peace & quiet Cannot think of anything
The location was just what we needed to visit family, it was comfortable and clean Restaurant staff were very lax at keeping the buffet topped up and the Sunday carvery was the same, no vegetables for the carvery but plenty for the normal menu. Very poor.
Location for where we needed to be The food was very poor standard and we felt the room and hotel needed some upgrading
Staff were able to provide a room despite having no record of my booking on their computer. Have to walk outside in the cold around the building to the front from the accommodation for breakfast past the scruffy back doors to the kitchen.
Great Location - great rooms and fantastic Service
Staff were very pleasant, the building itself stunning. Room service very reasonable. Free wifi and room very clean and comfortable, actually great nights sleep. No
A very nice hotel set in very well kept grounds. Friendly staff, extremely comfortable bed, clean room and a great experience all round.
A wonderful historic atmosphere The tv was too small
Superb setting. Beautiful grounds & a very interesting History. N/A
Loved every second we were there None
Friendly staff , location The rooms in the courtyard suffered from very poor sound insulation ,I spent the night listening to next door's TV and then the other next door's snoring occupant. If the only rooms available were these ,I would stay somewhere else.Breakfast needs to start earlier at 6:30 as the location is remote.
beautiful hotel, very clean food excellent grounds really good,good value bed matress abit soft
Nothing was too much trouble an enjoyable stay. Its expensive
Room excellent very comfortable, generally all necessary facilities were available ie access to the internet was very uesful, the staff were helpful and friendly nothing too was much trouble. I thought that the breakfast charge was excessive and not necessary taking into concideration the cost of the room.
Excellent hotel, a hidden gem...
The foyer and sky bar is lovely Reception staff were not friendly and considering the hotel didn't seem busy I was disappointed that I was given a small first floor room with a road view. Puzzled as to why the entrance is so far from the car park when there is another entrance much closer that is closed. I live locally to this hotel and frequent the sky bar often which I will continue to do and I definitely recommend a visit.. .. to the bar only!
Excellent. Fantastic design, in particular the lobby area which is stunning. No swimming pool or Sp
The Aviator hotel is inspiring! Their attention to detail is a breath of fresh air. The cudstomer service is proffesional and personal!
Excellent Hotel Brasserie service was a bit lacking as we had to ask 3 times for our wine and it arrive after our starter.
Just everything. Staff are extrememly friendly with everything you need at the hotel.
The hotel is extremely stylish and plush. We stayed in a standard room, but it was plenty big enough and beautifully furnished. The restaurant food was excellent, and the staff were obliging when we asked for a dish that did not appear on that day's menu. I think the bathroom lighting could have been a bit better.
Rooms was great, though next to carpark I heared nothing, food was great staff was every friendly and helpful t.V only had 5 channels in my room. but every thing esle was great
Very close to my family only stayed one night. Unfortunately there was no toilet paper and no one around to ask so it made it a bit uncomfortable.
Landlady very helpful
frendly and comfortable.
Clean accommadation & a smoke free room
Please write at least 15 words Quiet clean hotel. Safe for single female guest - ask for a room on the upper floor.
Comfortable, clean and friendly There was nothing i didn't like about the hotel
Comfortable, clean and friendly Nothing
I was very impressed with the lady who new I had not eaten and made me a delicious omlette Only one complaint and that was cold room and no bathroom
It is a Guest House owned by Theosophical society in a natural surroundings surrounded by huge number of trees . It will be a truly different place to stay and to have a peace of mind .I recommend for others.
The relaxed, friendly atmosphere; the affordable price; vegetarian evening meal at £9.50 (soup and main course); spacious common areas. No hot breakfast food available mornings; (breakfast is help yourself to cold food (sugared cereals, packaged cheese, cold boiled eggs, ordinary sliced packaged bread, and other continental fare, e.g. jam, butter, fruit.) By bicycle, it is a slog to mount the hills to and from the guest house; although the street is very attractive and atmospheric.
The location, the grounds, the cleanliness of the rooms and the friendliness of the staff
It was a very interesting place. I would like to stay there again and maybe partake of its activities. It was a warm friendly place
It was very quiet and the car park was very safe. I think it could have benefited from a small bar as it was a long drrive from any pubs and once at the guest house there was nothing to do.
An interesting guest house owned by the Theosophical Society in England. Accommodation is clean and comfortable but a bit austere! My room was not en suite but the bathroom was close by and well appointed. Breakfast was a simple DIY affair but perfectly adequate. The few staff were friendly and helpful. The place has a pleasant, relaled feel and with its grounds provides a quiet place in the middle of a busy commuter world. The accommodation is a little basic.
The location is great, although it's quite difficult to find it, especially if it's dark! The surroundings are quiet and peaceful, however it's not too far from Camberley centre The rooms are really spartan, cold and smelling of dust. The breakfast is poor and most of the items offered were out of date.
Friendly owners, very good breakfast, excellent value for money Needs signposting better from the road, not the easiest place to find
Staff were very welcoming and helpful, location was close to town centre with plenty of shops, bars and restraunts
Very good family run hotel, its a pity the rooms were being redecorated but enjoyed the stay None
Mary made us feel very welcome. Lovely decor. Very good breakfast
No en suite
Friendly & helpful Liked the breakfast coffee Bed comfortable It was a warm night and I would have liked to have opened the window but the room overlooked a busy and noisy road.
There are no good points Not alowed to book in utill 5pm /no onsuite facilities /toilet and bathroon shared with hotel manager and family/ no working television/ animals (ie)Two South african Rodents/ Lizards and Crickets in glass cabinets which my wife hates. The crickets made their noise all night
Hostess was friendly, even when I was a bit late for check-in! The premises was attractive and clean (v/ nice garden), as was the room I stayed in. The bathroom was very clean and well-maintained. It was very quiet in my room and the surrounding area. I needed to store some food in the refrigerator and was easily accommodated. The bed in my room (Yellow Room) was uncomfortable. I am a small person (54kilos) and I could still feel the springs beneath me. It was a bit like sleeping on cardboard. Not marked very well- would be easy to pass it by on the main road as I nearly did! Also, the 'Full English' was good, but pretty skimpy. One piece of bacon, two little mushrooms, a tiny hashbrown, and a couple spoonfuls of beans (replaced sausage and egg). If I would have had time to ask for more I would have, but I needed to leave pretty quickly, so did not. The two gentlemen that were also there had pretty skimpy plates as well, so it wasn't just me! I would recommend, but make sure you ask for extra breakfast!
Nothing I paid for the room but felt unable to stay. The room was a twin and was very cramped. The window was single glazed on a busy road which was very noisy. The curtains were virtually transparent and the room was nowhere near dark. The second bed was a camp bed. The bathroom was to be shared with other rooms.
Nice clean western style hotel. Free internet. Very comfortable beds. Isolated location with respect to shopping and restaurants/pubs.
Food was good and staff very pleasant and helpful. The shower was excellent. Room cups were not cleaned each day , we had to wash them out to make tea.
Nice clean friendly modern enviorment My husband and I both suffered with hardly any sleep during our stay due to the fact that the bed was just so hard and uncomfortable
the staff were very friendly and welcoming. the room was very warm and comfortable with stylish decour. Food was very good and alot of choice. more channels on tv
quitenesss, cleanliness,fitness gym, 1-rooms had no heaters while tempreature was -4c, 2- hotel dosen't have shuttle to train station or flight safety school , 3-no fruits or cokies upon reception. 4- no toilets amienity what so ever
First class hotel. There are no bad points what so ever.
Nice modern hotel with great facilities. Liked the busy bar & having Starbucks in the lobby. Only shower in the room -no bath.
I liked the convenience of the location, near the shops, staff were very friendly, i was able to get food and drink whenever, the rooms were nice and clean ans comfortable nothing comes to mind
Good layout of hotel. Booking by net did not reach hotel,we were found diferent accomodation for part of our stay
Booked this hotel last minute and got an excellent deal, the room was fantastic, the staff were more than helpful, and there was an all you can eat english breakfast buffet! Wifi in the bedroom with an IPod dock so I could play my music in the room, iron and ironing board, everything I wanted was catered for. Would definitely stay here again if I'm in the area again! Nothing
the room were spacious and clean people could not find the location from the post code on the sat nav
Overheated so noisy with traffic with the window open. No staff around during the day. Breakfast service was erratic. Only one part time waitress seemed to know what she was doing.
A very peaceful hotel with ample room and very good service. Because we came back from the wedding we attended after 11.30pm we could not gain access as instructed because one ot the keys was missing from the fob. We had to gain access through another part of the hotel with the duty manager. Also the information in the room refered to a menu which was not included with it.