Book Ace car hires at London City Airport
Same drop-off
Driver's age: 26-65
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Ace car hire prices at London City Airport
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Mini
M
Economy
M
Compact
M
Intermediate
M
Standard
M
Full-size
M
Luxury
M
People carrier
M
Passenger van
M
SUV
M
Commercial
M
Pick-up truck
M
Reviews
Pros
"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)
Cons
"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)
Overall ratingBased on 3924 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveller rating
Find reviews that mention:
2.0
Very weak customer service at the location.Reviewed 8 Oct 2024
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8.0
Disappointed they did not have ANY cars in the class I booked which was compact suv. They do not have Any Toyotas on the lot. Had a TON of Jeep Cherokee vehicles that they tried to "upgrade" me to. I specifically booked a compact suv for gas/mpg purposes. So instead I had to settle for a sedan, which I was not happy about. Also, no where in booking did it say cars can only drive to states that touch/ border Colorado. However, there is a sign at the counter that displays that information as the cars have GPS & you will be fined $500+ if you go beyond those restrictions. That is crucial information customers need to know at the time of booking.Reviewed 7 Oct 2024
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2.0
When I reserved, it was 140$ but I paid 220$Reviewed 6 Oct 2024
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6.0
The car size I reserved wasn’t available so the charged me $10 extra a day. Not cool. So my cost was more than double. Also the car was constantly dinging that it needed service. You can imagine how annoying that was. Everything else was great.Reviewed 6 Oct 2024
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6.0
Check in line was slow maybe added a couple more agents to assist would have helped.Reviewed 4 Oct 2024
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10.0
I would’ve liked to be able to use one credit card at pick up and a different one at drop off which I was refused. I usually rent next door for them at Fox And there is never a problem, changing credit cards. The rental agent was adamant that I cannot do that, which will leave me know alternative, but to resume renting from Fox or other rental companies within Fort Lauderdale airport.Reviewed 1 Oct 2024
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2.0
Cancelled reservation despite me calling to insure cars would be available upon my arrival. Only had one representative there who was frazzled upon answering the phone. Poor customer service.Reviewed 29 Sept 2024
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6.0
I had a reservation for a car. It was supposed to be economic car when I get there. They told me that they do not have the car that I reserved. My only option was to upgrade and pay more money than what I was told. They didn’t even give me the choice of upgrading without overcharging.Reviewed 28 Sept 2024
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2.0
It is not clear this is not in the main part of the car rental area.Reviewed 26 Sept 2024
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2.0
I was quoted one price but when I got to the rental place, the price doubled but I didn’t add any additional features and I was informed it was my fault. No one wanted to help rectify the situation. I’ll never go backReviewed 25 Sept 2024
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6.0
The staff was professional and quick but there was only two staff members and a long line of customers waiting.Reviewed 23 Sept 2024
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2.0
I had a really bad experience. They gave me an old car with a lot of damage, which was dirty inside and outside. It smelled like gas inside the car all the time, and the front desk staff were rude and unprofessional. When I rented the car, they told me to pick it up at one address, but once I got there, they told me to go to another location. I had to pay for two Ubers just to get the car. I also had to return the car one day early, but they didn’t want to refund me for the extra day. They didn’t explain the contract to me. I had to leave $1,000 as a deposit because she wasn’t able to verify if I had the insurance that I purchased through Ace Rental Car, even though I showed her the receipt and emails. Really bad service.Reviewed 23 Sept 2024
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FAQs about hiring a car from Ace at London City Airport
How much does it cost to hire a car from Ace at London City Airport?
On average a hire car from Ace at London City Airport costs £38 per day.
Does Ace offer shuttle or airport pick-up services from London City Airport (LCY)?
No (according to our data)