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Pros: Plane was clean

Cons: Food could be better!

Pros: Crew was friendly and everything was perfectly on time!

Pros: Glenlivet whisky for free

Pros: Captain was trying to uplift passengers spirits

Cons: Flight should have full service instead of snacks and the wasn't any entertainment on a flight for 4.5hrs to 5hr

Cons: Enternteiment and seats

Pros: Plane was clean

Cons: Food could be better!

Pros: Very comfy seats.

Cons: It would be nice if at least snacks and a cup of water were provided.

Pros: It’s ok

Cons: Timing and food

Pros: The cabin crew were friendly and service was excellent

Cons: Keep the complementary snacks and drinks made the flight great after a long day

Cons: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Pros: I wasn't able to take the flight due to the first leg having been canceled.

Pros: My flight was canceled a week before take-off, due to COVID19

Pros: It flew

Cons: Nothing

Pros: nothing

Cons: everything

Pros: Glenlivet whisky for free

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: Yes

Cons: Nothing. Flight was amazing

Cons: It's KLM. What else do you need to know.

Pros: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Cons: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Cons: Rude check in lady who said I needed to check bag (but didn’t. Loads of space)

Pros: My flight was canceled a week before take-off, due to COVID19

Cons: The pancake was not cooked enough couldn’t eat it

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Pros: Terrific hot breakfast in bus. class

Cons: Window did not darken like the others.

Pros: Nothing

Cons: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: Comfort

Cons: Wifi on klm

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: quick entry - but it was not a full flight!

Cons: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Pros: everything was fine. uneventful

Cons: food

Pros: Glenlivet whisky for free

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Pros: Yes

Cons: Nothing. Flight was amazing

Cons: Bigger seats the new ones are way to narrow

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Cons: All of the less than good, obvious!

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: The crew.

Cons: The time between flights.

Cons: Very nice crew and great food

Pros: Confort and kindness

Cons: It was too cold

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Pros: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Cons: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Pros: Terrific hot breakfast in bus. class

Cons: Window did not darken like the others.

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Pros: good noise cancellation

Pros: Crew amazing yes. Seat comfortable.

Cons: None for now!

Pros: Crew!

Cons: Seat spaces are so small for long flights. London Helsinki on the back seat was a torture.

Cons: Canceled

Pros: Very comfy seats.

Pros: We were able to leave the country quickly.

Cons: It was freezing on the plane.

Pros: Flight was fine

Cons: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Cons: Too warm in the cabin

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Pros: The crew were gracious and attentive to keeping us hydrated in Economy.

Cons: The seats were uncomfortable on this full flight, the food was average.

Pros: Crew was good. Seats comfortable.

Cons: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Pros: Crew members were very friendly.

Cons: It would help to train them on how pour wine without spilling.

Pros: The crew and the food

Cons: The entertaiment selection. Should get better movie, TV and news selection

Pros: It flew

Cons: Nothing

Pros: Seats were comfortable.

Cons: There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!

Pros: Crew was friendly and everything was perfectly on time!

Cons: The pancake was not cooked enough couldn’t eat it

Pros: Very comfy seats.

Pros: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Pros: Crew is very attentive and working hard during trying times.

Cons: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Pros: quick entry - but it was not a full flight!

Cons: Rude check in lady who said I needed to check bag (but didn’t. Loads of space)

Pros: Very comfy seats.

Pros: Crewwere polite and competent. Seats felt a little cramped.

Cons: 1 hour delay in departure from Lisbon

Pros: It flew

Cons: Nothing

Cons: Too warm in the cabin

Pros: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Pros: Crew members were very friendly.

Cons: It would help to train them on how pour wine without spilling.

Pros: The cabin crew were friendly and service was excellent

Cons: Keep the complementary snacks and drinks made the flight great after a long day

Pros: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Pros: Crew was friendly and everything was perfectly on time!

Pros: nothing

Cons: everything

Pros: everything was fine. uneventful

Cons: Food

Cons: Canceled