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The setting is extremely good and the project to refurbish the hotel has been a great success.
location, historical building with renovated rooms Breakfast should definitely start at least at 7 in the morning. Having to wait on the door for breakfast until 8 is not ideal
It's a very beautiful building, with lots of old details still visible. Dinner was a 5* experience, my compliments to the waiters and chef. The indoor swimming pool and spa facilities were very nice as the outdoor one was already closed when we stayed there. The wooden floors made it noisy; you could hear the upstairs neighbour walk around and you would hear people passing by in the hallway. The indoor spa facilities could be improved by providing things like scrub salt and turning on all the facilities (sauna) during opening hours. Dinner wasn't only a 5* experience in service, but unfortunately also in price, compared to regular portuguese restaurants.
The hotel is fabulous and has a lot of potential but the inexperienced staff (or poorly trained) who do not pay attention to small details do not allow it to reach its full potential. The young lady on reception had NO customer service skills nor did the maitre D in the restaraunt. The food was good almost gourmet but the presentation, lack of vegetables and service down graded it. The champagne we ordered arrived in our room at 11.30
Fabulous place-a dream would love to return
Imposing hotel which has kept many of its early 20C features but provides modern standards of comfort in rooms and spa. Hotel is obviously dependent on business conferences at this time of year (autumn). Pity the lido is no longer in use - perhaps seasonal?
Its a nice and quiet hotel for a weekend retreat.
Nice hotel, recently refurbished, now with modern room amenities but having maintained the historical spirit of the public spaces It was empty ... no athmosphere. Probably only a few (less than 10, I would think) rooms occupied.
Beautiful palace, confortable rooms, good breakfast, very frienly personel
I loved the food, it was excellent . The wine also was very good i didn't like the service and the pool closed
The setting of the hotel was lovely and quiet. We were a little disappointed with the restaurant, it had a menu but only seemed to serve a choice of either a meat or fish dish.
The localization of the hotel inside the beautifull Curia park. The outside pool in the middle of the trees. Bikes available for free. Lack of information about other facilities like the Spa.
Size of the room and bathroom. Cleanliness of the room and hotel. The variety of the breakfast was not great.
The hotel was good for relaxing in a peaceful enviroment. Hotel was more for older people than young families.
helpful, friendly staff. Clean room no problems. noisy air conditioning, and badly behaved people in ajoining room (no a fault of the hotel, but not pleasant)
The relaxed atmosphere and the friendly way in which the hotel people took care of you. The driving instructions after the exit from the main highway. It was confusing to the point of one getting lost.
loud. not much insulation.
Good working free wifi, . Staff is very friendly and helpfull we booked 3 nights and cancelled 2 nights because of the room , the management should be ashamed of the devastating room and bed and of lack of cleaning staff. The hotel smells bad. Breakfast is below every comprehension you might have of a breakfast
Friendly attentive staff, good continental breakfast, clean room, great bath, ok elevators (failed three times), lovely location, convienient access to the velodromo event. elevators could be better
Very good value, friendly, clean and tidy None
Great service and very nice staff. We had a lovely time at the Pensao Lourenco. The surrounding area was beautiful, especially Luso.
Travel back in time. Very simple and honest. Calm, serene. Openhearted personnel. Interesting small town. Rather difficult to find in spite of satellite navigation... Quite worn down...
Very charming old building, gives a feeling of home. Relaxed, no-stress environment, with good reception and attention. Excellent thermal area, near many interest spots. Lots of parking space. Excellent quality for price. Could have used AC, during hot summer nights it is very convenient.
the host family were wonderful and would do anything to make our stay comfortable, without being intrusive. Great value for money
The Staff speaks only Portugese and this Pension really needs some renovation, inside and outside.
Friendly, helpful staff. Lovely breakfast. Free parking. Clean room. Excellent value for money.
For the price, everything was ok in terms of confort and cleanningness.