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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Great rooms and friendly staff Expensive parking
review from KAYAK -
6.0
Location"iffy" at night
review from KAYAK -
8.0
The room was very nice, clean, and spacious. We enjoyed the welcome cookies. The location was close to places we wanted to go to. When checking in, the front desk person was trying to multi-task too many things at once. She told us that we needed to pay for the room again, which was outrageous as we had paid for it when we made the reservation. After searching through the account for a few minutes she found our previous payment. Wifi not included within the room price- it is sold as an additional room expense for an already pricey room.
review from KAYAK -
5.7
Location Expensive parking Rude staff Noisy location
review from KAYAK -
7.1
The front desk staff was excellent Considerably over-priced
review from KAYAK -
7.7
The beds were conformable and a spacious room No mirror in the actual room close to the beds. There was no mini fridge. And a pool in the hotel would have been good
review from KAYAK -
7.0
very convenient location. Valet parking and doorman were great In 2014 the lack of free WiFi is unconscionable. We had reserved a room with 2 double beds--for a Mom and teenage son--and they only had a king available and had to give us a handicapped room. The wheelchair accessible shower was less than ideal.
review from KAYAK -
9.3
Welcoming staff with a warm cookie, extra cookies provided after a long snow filled winter walk. Lobby/lounge area very comfortable parking extra at $43.00 for 24 hours was a bit much
review from KAYAK -
8.0
I lked everything. Was greeted by very friendly Front Office staff on arrival. Was given lovely warm cookie which was a lovely touch. The doulbe room was huge as was the bed and en suite. Loved everything about the place and the people too. There was nothing i did not like about this hotel
review from KAYAK -
7.3
reception staff (the ones I interacted with most, as I didn't eat in the hotel) were excellent. nothing really it was fine.
review from KAYAK -
7.0
We loved being able to walk to theatres and restaurants. What's more, the T stop is right outside the door.
review from KAYAK -
8.0
I liked it very much. Comfortable, very good location, clean. An improvement of breakfast is necessary, concerning food variety.
review from KAYAK -
7.7
The front desk employees were very friendly and helpful.
review from KAYAK -
8.0
Handy location - walking distance for shopping, sightseeing, theatres. Au Bon Cafe opposite made great breakfast sandwiches! Non-smoking hotel but our room had obviously previously had smokers in.
review from KAYAK -
6.0
Location. The hotel should not charge US$10 for daily Internet access.
review from KAYAK -
6.0
The room was clean, the staff cooperative, the bartender attentive and wisely refused to serve 2 drunks who walked in off the street. The hotel has limited ;and expensive parking facilities. The location accross from an emergency hospital is not good. Getting to the hotel was difficult as Washington St. is only one way part of the street. Hotel really in Chinatown.
review from KAYAK -
7.6
Our bed was extremely comfortable and we were in the back, so a very quiet room. We slept very well. I needed to use the business center and was grateful for the internet access and printer. We had a late snack at the bar -- it was very good. We had an excellent experience that exceeded our expectations. The immediate location does not have charm / we couldn't find a close breakfast spot -- but being close to the Tis fabulous.
review from KAYAK -
4.0
close to all the important places in the city no not really
review from KAYAK
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10.0
Great rooms and friendly staff Expensive parking
review from KAYAK -
8.0
The room was very nice, clean, and spacious. We enjoyed the welcome cookies. The location was close to places we wanted to go to. When checking in, the front desk person was trying to multi-task too many things at once. She told us that we needed to pay for the room again, which was outrageous as we had paid for it when we made the reservation. After searching through the account for a few minutes she found our previous payment. Wifi not included within the room price- it is sold as an additional room expense for an already pricey room.
review from KAYAK -
9.3
Welcoming staff with a warm cookie, extra cookies provided after a long snow filled winter walk. Lobby/lounge area very comfortable parking extra at $43.00 for 24 hours was a bit much
review from KAYAK -
8.0
I lked everything. Was greeted by very friendly Front Office staff on arrival. Was given lovely warm cookie which was a lovely touch. The doulbe room was huge as was the bed and en suite. Loved everything about the place and the people too. There was nothing i did not like about this hotel
review from KAYAK -
8.0
I liked it very much. Comfortable, very good location, clean. An improvement of breakfast is necessary, concerning food variety.
review from KAYAK -
8.0
Handy location - walking distance for shopping, sightseeing, theatres. Au Bon Cafe opposite made great breakfast sandwiches! Non-smoking hotel but our room had obviously previously had smokers in.
review from KAYAK
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7.1
The front desk staff was excellent Considerably over-priced
review from KAYAK -
7.7
The beds were conformable and a spacious room No mirror in the actual room close to the beds. There was no mini fridge. And a pool in the hotel would have been good
review from KAYAK -
7.0
very convenient location. Valet parking and doorman were great In 2014 the lack of free WiFi is unconscionable. We had reserved a room with 2 double beds--for a Mom and teenage son--and they only had a king available and had to give us a handicapped room. The wheelchair accessible shower was less than ideal.
review from KAYAK -
7.3
reception staff (the ones I interacted with most, as I didn't eat in the hotel) were excellent. nothing really it was fine.
review from KAYAK -
7.0
We loved being able to walk to theatres and restaurants. What's more, the T stop is right outside the door.
review from KAYAK -
7.7
The front desk employees were very friendly and helpful.
review from KAYAK -
7.6
Our bed was extremely comfortable and we were in the back, so a very quiet room. We slept very well. I needed to use the business center and was grateful for the internet access and printer. We had a late snack at the bar -- it was very good. We had an excellent experience that exceeded our expectations. The immediate location does not have charm / we couldn't find a close breakfast spot -- but being close to the Tis fabulous.
review from KAYAK
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6.0
Location"iffy" at night
review from KAYAK -
5.7
Location Expensive parking Rude staff Noisy location
review from KAYAK -
6.0
Location. The hotel should not charge US$10 for daily Internet access.
review from KAYAK -
6.0
The room was clean, the staff cooperative, the bartender attentive and wisely refused to serve 2 drunks who walked in off the street. The hotel has limited ;and expensive parking facilities. The location accross from an emergency hospital is not good. Getting to the hotel was difficult as Washington St. is only one way part of the street. Hotel really in Chinatown.
review from KAYAK -
4.0
close to all the important places in the city no not really
review from KAYAK
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