Book Budget car hires at El Paso Airport

Reviews

Recent reviews

Traveller rating

Wonderful

5

Very Good

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Good

0

Okay

2

Fair

0

Mediocre

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Poor

1

6.0

The car needed maintenance and the insurance was much too expensive.Reviewed 3 Dec 2023

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10.0

Everything ok. Except the front windshield it was pretty nasty and was hard to see when the sun was infront of you when you’re driving and at nights with headlights. But overall it was good.Reviewed 8 Oct 2023

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2.0

The rental agency was supposed to stay open until 11pm. I arrived at the counter at 10:45pm and the shop was already shut down. Thanks for nothing, Budget!Reviewed 13 Oct 2022

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10.0

Pros:professional staff, nice garage, easy to get in and out and the price was perfect for me.Cons:Unless the car rental was frre, I can't think of anything else to make the rental any better.Reviewed 18 May 2021

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10.0

Pros:Easy to pick up, great value for the car, easy drop off. Staff friendly.Reviewed 19 Apr 2021

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10.0

Cons:Drop off was a little scary since no one was presentReviewed 6 Aug 2020

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4.8

Pros:NOTHING.Cons:I was HIGHLY unsatisfied with the customer service I recieved. The car gave me a warning light during my drive I called to notify the office and they assured me it was probably something minor. So I continued on with my Anniversary trip... later I smelled something burning and now I had two warning lights on..so I preceded to the closet budget to see if I could exchange the car... they informed me my car had to be exchanged at the airport, so I went there. I was informed at the airport that they could NOT accept the car even if it was having problems... they did not resolve my issue AND DID NOT assist me In how to resolve the issue they basically sent me on my way and said that hopefully I'll make it back to my original office... The problem I had took a ALMOST a day to run around trying to figure things out and RUINED my spouse and I anniversary... at the end of the trip I turned in the car and even after all the headache I was not even compensated or even apologized to for the issues... HORRIBLE CUSTOMER SERVICEReviewed 4 Jan 2020

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4.0

Pros:The staff was confused about the Costco rental agreement and I showed them the paper work. I Declined all options verbally and initially them all but inadvertently accepted loss damage waiverCons:Confirmed selection maintain vehicles better lots rattlesReviewed 1 Dec 2019

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2.0

Pros:NothingCons:My reservations stated a Kia soul or similar standard but their reservation said compact for a yaris. Would not honor my reservationsReviewed 27 Aug 2018

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2.0

Rented My Car Out From Under Me By Claiming I was a Same Day No-ShowPros:They gave me a reservation.Cons:The rented my car out from under me by claiming I was a 'no-show' four hours after me estimated arrival time. Because it was spring break at my location, there were no other cars available.Reviewed 25 Mar 2018

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2.0

Cons:They said they couldn't help us with out issue and said we had to talk to the original office we rented from. We got nothing but the run around the whole time. Never again will we rent from any Budget rental office.Reviewed 17 Aug 2017

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6.8

Cons:When we picked up the car in Denver we were told that we could pay in cash at the drop off location. That information was incorrect. We also was shown a invoice of $220, but out credit card was charged $718.00. There was a fee for taking the car out of state which we were not told or see on the invoice. Then the car was accidently checked in a day late by the employees so we were charged a extra day with late fees!! This this day we are still trying to fix all the mistakes that were made by Budget!!!Reviewed 8 Aug 2017

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• What is the most popular hire car from Budget at El Paso Airport?

  Economy (Kia Rio or similar) is the most frequently booked hire car type from Budget at El Paso Airport.

• Where can I find Budget hire cars at El Paso Airport?

  6701 Convair Road is the closest Budget hire car location to El Paso Airport. The telephone number for this location is +1 915 255 0277.

• Does Budget offer shuttle or airport pick-up services from El Paso Airport (ELP)?

  Yes