Pros:The staff were really rudeReviewed 19 Dec 2020
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10.0
Pros:ServiceCons:Steer wheel miss alignedReviewed 12 Oct 2020
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2.0
Pros:There was no staff to pick up my car. I waited an hour but the counter look like it was closed at noon.Reviewed 10 Oct 2020
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9.6
Pros:Counter guy was helpful in double checking rental details and check in lady hustled over to read the odometer and check us out.Cons:I missed the sign that identified Payless counter same as Avis (El Paso airport) and had to ask the check out guy where it wasReviewed 26 Sep 2020
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2.0
Cons:The cancellation. I booked a car and was under the impression I could drop it off in another location. The employee at the El Paso airport location told me that wasn’t the case. And that I can’t have my money back. Never picked up the car but still charged. Very very shittyReviewed 19 Sep 2020
Cons:It was a flawless transaction and a fine carReviewed 8 Apr 2019
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8.8
Pros:Drop took a little longer for some reason, the drop off rep took us to the little cubicle office for another person to complete the receipt, took a few extra minutes.Cons:A little quicker drop off. Everything else was very good. Car was great.Reviewed 20 Feb 2019
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2.0
Cons:They were not open late, thus I was left without a vehicle. This forced me to cancel with Payless and instead go with another rental company.Reviewed 17 Dec 2018
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8.8
Great car, ok price.Pros:Price quote was complete with taxes and fees, so I knew what we were in for. Staff was professinal.Cons:Took a while to get the car ready for us.Reviewed 6 Dec 2018
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6.0
Didn’t have my carPros:They had a bigger SUVCons:I got a much bigger SUV than I wanted and it was horrible on gas. they didn’t have what I wanted so I had to pay more in fuel for their mistake.Reviewed 1 Dec 2018
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