Book Budget hire cars in Emeryville

Emeryville, CA, United States
16 Dec — 23 Dec
Same drop-off
Emeryville, CA, United States
Thu 16/12
Noon
Thu 23/12
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Emeryville

Overall rating6.8 GoodBased on 24 reviews
Cleanliness
6.9
Comfort
7.1
Overall
6.9
Pick-up/Drop-off
7.0
Value for money
6.4

Recent reviews

Traveller rating
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5
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Find reviews that mention:
6.0
Logistical nightmare, cost me moneyPros:Courteous and well-intentioned staff, good car. I'd originally booked a car for pickup on Webster St. in Oakland and dropoff at SFO but they were able to change the dropoff to Webster St. in Oakland for me, which I appreciated.Cons:I'd informed the counter at the time of pickup that I intended to drop the car off the next day. The counter failed to inform me that, due to the MLK holiday (Jan 16), the dropoff site at Webster St would close early, at 1pm. The site was closed when I arrived at 2:30pm, with a homemade sign on the door noting the early holiday closing hour. After a long call with several agents on the phone, they told me I'd need to drop the car off at Oakland airport. I spent about an hour in traffic and $20 on a taxi because the desk failed to inform me that I needed to have the car back by 1pm on Jan 16.Reviewed 17 Jan 2017
review fromkayak
4.4
Pros:Easy pickup processCons:waited around ten minutes for an employee to show up. The car smelled awful, drove for three hours with the windows down to get the worst of it out.Reviewed 29 Nov 2016
review fromkayak
2.0
Got random unexplained chargdCons:I received an unexplained $8.95 charge from budget on october 10th 8 days after I returned the vehicle. This needs to be refunded immediately!Reviewed 14 Oct 2016
review fromkayak
10.0
Pros:The service at the Emeryville, CA location was exceptional. We had our plates stolen. The agent, owner helped us and provided a new car immediately.Reviewed 8 Jul 2018
review fromkayak
2.0
DO NOT RENT FROM BUDGETPros:The car was good and new.Cons:The people were extremely nice but she didn't gave me enough information.Reviewed 23 Mar 2016
review fromkayak
5.6
Pros:They made a mistake and gave us the wrong car at the first rental car pickup, but then they were nice enough to make it up free of charge at the second pickup location.Cons:The first pickup location (the original), did not have any compact cars, only trucks and SUV's, which we did not want at all. So we had to take part of a day from our vacation replacing the car, which took a few hours and some very unhelpful people at the national budget phone line (when I called, I couldn't talk to any local representatives, only national and they did not seem to understand my request). The car we finally got was also not great at accelerating, which made entering the freeway a little hard every time we tried.Reviewed 18 Jul 2017
review fromkayak
7.2
Pros:Easy pick up and drop offCons:We did not know about additional fee for using fast track (toll roads) before we were billed.Reviewed 9 Jan 2017
review fromkayak
6.4
Oakland agent a GemPros:The agent at the Oakland facility was warm, receptive, and sympathetic to my plight. She encourage me to call the Santa Rosa airport facility and speak to the manager directly to ensure my refund.Cons:Nothing.Reviewed 7 Nov 2015
review fromkayak
7.6
Practical and comfortablePros:The process was smooth and easy - both for pick up and drop off.Cons:The car smelled a bit like smoke.Reviewed 22 Jul 2018
review fromkayak
2.0
Terrible customer service!Cons:Budget didn't honor the price of the reservation, is charging us double the rate quoted in the booking. When we tried to correct the error, we've been given the run-around. We've been given 5 different customer service numbers to call and still haven't reached a representative to help sort out the issue. The staff and manager we've talked to say they can't do anything, we have to reach customer service, who won't answer the phone or emails. Plus, a part fell off the car on the highway, which I'm sure they'll charge us for too. I will never rent from Budget again!Reviewed 9 Apr 2017
review fromkayak
6.8
Cons:Base rate was $60 higher than online quote. 40%!Reviewed 24 Aug 2016
review fromkayak

Where can I find Budget hire cars in Emeryville?

5855 Horton Street, Budget car hires

Address

5855 Horton Street

Hours

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Phone

+1 510 985 7387

Good to know

Most popular location

5855 Horton Street

Most popular car type

Full-size

FAQs about hiring a car from Budget in Emeryville