Overview

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Dragonfly Hotel Bury St Edmunds

Symonds Road, Bury St. Edmunds, IP32 7DZ, United Kingdom
+44 128 476 0884

£60+

Overall guest ratings

7.0/10 Good
Based on 1,229 reviews

Review highlights

  • 9.1
  • 7.9
  • 4.9
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Enjoy your visit to Bury St Edmunds with a stay at Dragonfly Hotel Bury St Edmunds. For a bite to eat, guests can check out The Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    Based on 1,229 reviews
    • 9.1 "Terrific location."
      9.5 "Great parking, according to 95%."
      7.2 "City centre within easy reach, said 72%."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% thought parking was inexpensive."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.2 "Internet is average."
    • 5.3 "Bar is ok."
    • 4.9 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 4.8 "Not very clean."
      2.2 "78% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
      2.0 "Unclean dining area, according to 80%."
    • 4.8 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.2 "78% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      2.1 "79% thought the tv was sub-standard."
      0.7 "Air conditioning was criticized by 93%."
    • 4.1 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.3 "77% didn't like the architecture."
      3.5 "65% were unhappy with the handicap accessible facilities."
      4.4 "For 56%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    Based on 737 reviews
    • 9.0 "Terrific location."
      9.6 "Great parking, according to 96%."
      8.2 "Easily accessible by car, said 82%."
      7.2 "City centre within easy reach, said 72%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.5 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.4 "Bar is ok."
    • 5.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 4.8 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      1.8 "82% found problems with the furniture."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.7 "Disappointing food."
      2.5 "75% did not like what was on the menu."
      3.1 "For 69%, the dining experience was not enjoyable."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      2.0 "80% didn't like the architecture."
      4.3 "For 57%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    Based on 122 reviews
    • 9.1 "Terrific location."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      2.4 "76% had problems with the shower."
      1.7 "83% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
    • 4.4 "Not very clean."
      2.2 "78% said the bathroom was dirty."
    • 4.2 "Vibe wasn't good."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.6 "Disappointing food."
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    Overall rating

    5.9 OK
    Based on 24 reviews
    • 7.8 "Good service."
    • 5.1 "Rooms are ok."
    • 4.1 "Disappointing food."

    Overall rating

    7.1 Good
    Based on 344 reviews
    • 9.1 "Terrific location."
      9.3 "Great parking, according to 93%."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.4 "Average value."
    • 5.9 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.9 "Internet is average."
    • 4.9 "Breakfast is below average."
    • 4.7 "Not very clean."
      3.6 "64% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      1.7 "83% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    helpful and friendly staff
    helpful and friendly staff
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    bulb in one lamp
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    knocking on the door of our room
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