Overview

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Grand Oasis Sens

Ave Kukulcan Km 19.5 Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 891 5000

£138+

Overall guest ratings

6.6/10 Good
Based on 1,186 reviews

Review highlights

  • 8.4
  • 7.7
  • 5.1
  • 4.6

Good to know

  • Recreation staff is nice

Nearby

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    About

    Grand Oasis Sens - Adults Only - All Inclusive resort sits on a white-sand beach in the Cancún Hotel Zone; the international airport is 14.5 km (9 miles) away.

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    Expedia

    Amenities

    • Wi-Fi
    • Fitness centre
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Outdoor pool
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 1,186 reviews
    • 8.4 "Breakfast is good."
    • 7.7 "Good location."
      9.5 "95% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      7.7 "77% liked the proximity to shopping."
      7.5 "75% liked the proximity to sightseeing."
    • 6.4 "Bar is ok."
      5.4 "Alcoholic drinks were not bad, according to 54%."
    • 6.2 "Service is ok."
      6.5 "Only 65% found the restaurant service to be good."
      5.2 "52% found the room service acceptable."
      5.0 "50% thought the pool/beach service was ok."
    • 5.6 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
      6.1 "61% thought the snacks were adequate."
      5.0 "Side dishes were satisfying, according to only 50%."
      6.4 "Desserts were ok, said 64%."
      6.2 "Only 62% were satisfied with the sushi."
    • 5.1 "Average cleanliness."
      5.7 "57% thought the cleanliness of the hotel was average."
      5.2 "Only 52% thought the pool was clean."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
      2.4 "76% thought the facilities needed updating."
    • 4.4 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      4.9 "51% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      4.6 "54% were disappointed with the minibar."
      3.1 "69% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      4.3 "57% had problems with the shower."
      3.3 "67% thought the tv was sub-standard."
    • 3.9 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      2.7 "Air conditioning was criticized by 73%."
      2.8 "72% thought it was too noisy."
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    Overall rating

    6.8 Good
    Based on 1,019 reviews
    • 8.6 "Breakfast is good."
    • 7.7 "Good location."
    • 6.8 "Bar is ok."
      5.7 "Alcoholic drinks were not bad, according to 57%."
    • 6.3 "Service is ok."
      6.8 "Only 68% found the restaurant service to be good."
    • 5.5 "Food is average."
      6.7 "67% thought the snacks were adequate."
    • 4.7 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.1 "79% thought the facilities needed updating."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.5 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      2.8 "Air conditioning was criticized by 72%."
      4.7 "53% said rooms were dirty."
      1.5 "For 85%, the rooms looked old."
      3.0 "70% found problems with the furniture."
    • 4.1 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      2.8 "Air conditioning was criticized by 72%."
      2.5 "75% thought it was too noisy."
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    Overall rating

    6.7 Good
    Based on 94 reviews
    • 8.0 "Pool is good."
    • 8.0 "Location is great."
    • 6.1 "Service is ok."
    • 5.7 "Food is average."
    • 5.6 "Vibe was decent."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.2 "Rooms are not good."
      3.3 "67% complained about the bathroom."
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    Overall rating

    7.8 Good
    Based on 71 reviews
    • 7.7 "High value."
    • 5.9 "Service is ok."
    • 5.8 "Food is average."
    • 4.8 "Rooms are not good."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.6 "Not very comfortable."
    Good to know
    "Recreation staff is nice"
    data provided by TrustYou

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