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The Royal Sands

Boulevard Kukulcan Km. 17 - Lotes 49, 50 Y 51, 77500 Cancun, QR, Mexico
+52 998 881 0100


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Overall guest ratings

8.8/10 Excellent
Based on 2,376 reviews
See all reviews

Review highlights

  • 9.2
  • 9.0
  • 8.8
  • 6.1

Good to know

  • Nice building
  • Clean rooms
  • Friendly service
  • Clean hotel facilities


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    With a stay at The Royal Sands & Spa All Inclusive in Cancun (Hotel Zone), you'll be minutes from Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall. This 4-star resort is within close proximity of Marlin Beach and Ballenas Beach.


    Make yourself at home in one of the 340 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a bar/lounge, a beach bar, or one of 2 poolside bars.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Private beach
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Child pool
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Free valet parking
    • Wedding services
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    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,376 reviews
    • 9.2 "Perfectly clean."
    • 9.0 "Terrific location."
    • 8.8 "Good value."
    • 8.8 "Great service."
    • 8.2 "Breakfast is good."
    • 6.1 "Internet is average."
    • 5.4 "Vibe was decent."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 1,045 reviews
    • 9.1 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.3 "83% said rooms were clean."
    • 8.7 "Location is great."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.5 "85% were happy with the shuttle service."
      9.1 "91% found the restaurant service to be one of the best."
    • 8.4 "Good value."
      8.7 "87% were happy with the price."
    • 8.1 "Breakfast is good."
    • 6.3 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 6.2 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 4.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 1,330 reviews
    • 9.3 "Perfectly clean."
      8.7 "87% said rooms were clean."
      9.9 "99% thought it was clean."
      8.9 "Clean pool, said 89%."
    • 9.3 "Excellent pool."
      8.9 "Clean pool, said 89%."
    • 8.8 "Good value."
    • 8.8 "Location is great."
      9.5 "95% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.1 "81% were happy with the room service."
      7.5 "Lovely pool/beach service, according to 75%."
      8.0 "80% were happy with the shuttle service."
    • 6.0 "Internet is average."
    • 5.2 "Vibe was decent."
      5.8 "58% thought the atmosphere was somewhat friendly."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Nice building"
    "Clean rooms"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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