Book Thrifty car hires at Boston Logan Intl Airport

Reviews

Recent reviews

Traveller rating

Wonderful

18

Very Good

13

Good

2

Okay

14

Fair

2

Mediocre

0

Poor

41

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2.0

W re reserved a car to go on a leaf peeping trip and when we arrived to pick it up, they were all out of cars. We ended up cancelling our reservation and paying double with another rental company but at least they had a car for our reservation.Reviewed 6 Oct 2024

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2.0

Double charged (not pending holds--actual charges) and still waiting for a response from the company. Many pre-trip messages insisting that I should check in online to "skip the desk and go straight to the car." Fortunately I didn't do that, because upon arrival, numerous unhappy travelers were turned away at the garage and sent back to the desk to check in. There were physical signs everywhere asking people to check in online and go straight to the garage. Terrible treatment at the desk. The person lied and said, verbatim, "We only have electric cars right now." and asked if I needed instructions on how to find charging stations. I insisted on a gas car and suddenly he was able to make one available--for twice the price we had reserved online! Don't lie to me and say there are not any gas cars then. Bad service in general too. He asked me how to spell my name WHILE actively holding my photo ID, and then later asked "What kind of card is that" after I had paid. (He meant Visa vs. Mastercard, which, again, you have my card. Stop wasting my time.) Car center console was dirty with brown sticky residue. Horrible experience start to finish, and I'm still not even finished since I'm still waiting for the charges to be corrected.Reviewed 6 Sept 2024

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2.0

I accidentally rented an electric car… in thrifts defense I did not read the description before I purchased. It wasn’t until I was 30m away from the airport that I realized. Took forever to charge the car. The car only had 200mi on it to empty when I rented it. Also did not interact with anyone to get the car it was all online, turned in the keys to a human but that’s it.Reviewed 28 Aug 2024

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4.0

Wildly inconvenient. I was given an electric rental that was not fully charged. I spent much of my vacation frantically looking for chargers to get it charged and wasted time I had planned for visiting instead on waiting for a rental car to charge. There should be warning or pop up pr some kind of instructions to renter that they are receiving a fully electric car so they know ahead of time and can swap if need be.Reviewed 26 Aug 2024

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2.0

The wait was long. Car wasn't available. Ended up cancelling and taking an Uber to/from the wedding.Reviewed 19 Aug 2024

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10.0

Hassan the attendant was AWESOMEReviewed 19 Aug 2024

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6.0

Customer service was great! The only problems were the price doubling form the first quote, and now a $78 toll charge. I did go through some tolls, but certainly not $78 worth. Ended up being WAY more expensive than I planned.Reviewed 16 Jun 2024

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2.0

I’ve rented many many times and this was worst experience ever. 1:40 mins waiting in line to get y vehicle. Only car rental place with a line. People were gettin out of line and going to other agencies it was so badReviewed 3 Jun 2024

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8.0

Better signage when returning rental, it gets difficult to read when trying to drive and read with others trying to return and figure out what road and ramp to take to return garageReviewed 19 Mar 2024

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2.0

Our pickup experience was horrible!! At first, the man I spoke with was very nice and picking up the car was easy. I installed the car seat (ridiculous they charge for these, they are legally required for safety) and went to pick up my husband and son at our hotel. When we tried to get my son in the seat, we realized the straps would not tighten properly on the seat. The drivers seat was also too high to the ceiling for my torso height causing my view of the road to be blocked by the rear view mirror. We returned to the rental counter to get a new car seat and swap vehicles. It was 10:05 am or so at this point. We did not get on the road until 11:30AM due to so much back and forth trying to do a simple car seat and vehicle swap. We were repeatedly told to go to the wrong area for assistance, and had to drive through the Boston airport property each time to get there only to be told nobody could help us. It was extremely frustrating and delayed our trip by hours. Our poor toddler was stuck in his car seat for way more time than necessary as a result. Horrible experience.Reviewed 15 Nov 2023

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2.0

I canceled the trip due to a death in the family and was not given a refundReviewed 14 Nov 2023

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2.0

We rented a compact SUV to be picked up on Friday at 7PM. We arrived to the rental car center to find no lines at all other vendors and a line of what had to be 100 people waiting for cars at Thrifty. There was one poor employee that looked like he was going to cry. The line was long because they had no cars. We received no notification that there were no cars. We were driving at least two hours north to New Hampshire so we made a whole new reservation with Avis. I have been told I can submit that reservation to make up for the difference in price for the purchase at Thrifty. How is this ok when they were significantly overbooked and had no product?! Will never book this way again.Reviewed 13 Nov 2023

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• What is the best car to rent for exploring Boston?

  The best car depends on your plans in Boston and the size of your group. However, parking in Boston can be difficult due to limited spaces and small streets so consider booking smaller Thrifty rental cars at Boston Logan Intl Airport. If you’re traveling with a group of friends who don’t have too much luggage, we recommend booking a compact SUV or a full-size sedan. If you plan to explore the surrounding areas during the snowy winter months, consider booking a large vehicle with good road traction such as a standard SUV or a luxury SUV.

• What add-ons are available for my Thrifty car rental at Boston Logan Intl Airport?

  When you book through KAYAK, you choose the Thrifty car rental add-ons that best suit your needs. If you’re traveling with a child, don’t forget to book a booster seat, infant seat, or child seat for an extra charge. You can also add a GPS navigation system or an additional driver during the KAYAK booking process. If you’re worried about changing your travel plans, add the last-minute cancellation option, which allows you to cancel the booking up to 1 hour before pick-up and receive a full refund. You can also add the insurance plan that best fits your needs, including Loss Damage Waiver or Personal Accident Insurance.

• Am I guaranteed the car I pick during the booking process?

  The staff at Thrifty car rentals at Boston Logan Intl Airport will do their best to ensure you get your first-choice vehicle. However, sometimes the exact make and model you requested isn’t available during your rental period. If this happens, Thrifty will modify your booking and connect you with a similar car that will suit your needs. If you’re traveling during a long weekend or a major holiday, anticipate receiving a different car than you originally booked.

• How much does it cost to hire a car from Thrifty at Boston Logan Intl Airport?

  On average a hire car from Thrifty at Boston Logan Intl Airport costs £44 per day.

• What is the most popular hire car from Thrifty at Boston Logan Intl Airport?

  Standard (Nissan Rogue or similar) is the most frequently booked hire car type from Thrifty at Boston Logan Intl Airport.

• Where can I find Thrifty hire cars at Boston Logan Intl Airport?

  100 Tomahawk Drive is the closest Thrifty hire car location to Boston Logan Intl Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Boston Logan Intl Airport (BOS)?

  Yes