Pros: There was no mileage limit and they had the car I wanted. Customers service was very good
Cons: I waited 20 minutes to be help no one was in the office to greet me. The car could have been cleaned better
2 Oct 2016
Pros: Free upgrade bfor my honeymoon. Informative and helpful customer service reps. Pretty good value for the money.
Cons: The vehicle we used was a jeep grand cherocke, we drove the car a little more than 1000 miles. So a car with better gas milage would havr been nice. But i think the jerp we used averaged apptoximately 21.5 mpg, so i cant complain too much.
Pros: the accommodation, the service, effectiveness, kindness,
8 Jan 2017
Pros: It was the worst
It was my first and last time to rent a car from Enterprise
28 Mar 2017
Quick and Painless with a Bonus!
Pros: Overall, the process was hassle-free. We showed up and the place was packed (said they had 40+ reservations and people were walking in asking for cars). We had reserved an economy car for the weekend and were still waiting for our car to go through the cleaning bay. After about 15 minutes the manager came over and said they had two convertible mustangs that were ready to go at no extra charge if we wanted one. It was a nice treat on our weekend getaway. Drop off was just as easy and took maybe 10 minutes.
Cons: The car wasn't all that clean. It had been vacuumed out and wiped down but it really needed a detailing. The car had a lot of nooks and crannies that were dirty. After driving for a bit I realized the tire pressure was very low in one tire. I ended up stopping to fill the tire at a gas station; they should have checked the tires before we left. Both relatively minor issues and it's hard to complain when we got a free upgrade.