Book E-Z Rent-A-Car car rentals at San Juan Luis Munoz Marin Intl Airport

San Juan, Puerto Rico - Luis Munoz Marin Intl
23 May — 30 May
Same drop-off
San Juan, Puerto Rico - Luis Munoz Marin Intl
Mon 23/5
Noon
Mon 30/5
Noon
Driver's age:

Pros

"Very quick and great ."(in 69 reviews)
"Friendly "(in 69 reviews)
" was clean and solid, fuel efficient"(in 739 reviews)

Cons

"The representatives and management are rude."(in 134 reviews)
"Took over an hour to pick up rental I had a reservation."(in 14 reviews)
"Worst ."(in 134 reviews)

Reviews

Overall rating5.7 OkayBased on 199 reviews
Cleanliness
6.1
Comfort
6.1
Overall
5.4
Pick-up/Drop-off
5.3
Value for money
5.5

Recent reviews

Traveller rating
27
16
28
59
0
Find reviews that mention:
2.0
Pros:Nothing at all. Bait and switch. Made the reservation for $168, got to PR the car cost $500. They refused to accept my military full coverage auto insurance. Manager was dismissive and rudeCons:Car was extremely over price. $500 for manually doors and windows. AC Bartley worked. Took over an hour to pick up rental even though I had a reservation. I rented through EZ Rental but Every was processed thru Allied. Horrible experience. I’dReviewed 17 Mar 2020
review fromkayak
2.0
Pros:NothingCons:Will never go there againReviewed 17 Feb 2020
review fromkayak
3.2
Pros:Nothing. Don’t come here.Cons:The staff was very very slow and did not care about customer service. She was rude when I tried to get a time estimate after waiting 40 mins to be called up. The other staff members appeared to be very disorganized. After 50 minutes, we decided to leave. We never got the car and took our business to another car rental place that was much much quicker.Reviewed 3 Feb 2020
review fromkayak
5.6
Cons:Oh my, this place is a mess... it's now called allied. I rented here before with the same experience. This time I had to cancel because they were saying my online rate wouldn't allow me to use my private vehicle full coverage.... so rented online then they wanted an additional 174$... went to NU down the street got a nicer car for same original online price. Also 2 different customers were accused of damaging their car while we were standing in line, both had taken pics and proved otherwise. It is slow, rude, disorganized, poorly ran, etc.Reviewed 30 Jan 2020
review fromkayak
5.2
Pros:Not reallyReviewed 28 Jan 2020
review fromkayak
6.0
Cons:The biggest problem is with your estimating system. The taxes and fees you gave me were 150% off. Wasted 1 hour of my trip trying to understand what happened. Your system should not use US estimates it’s way off and it makes for a lot of unhappy customersReviewed 7 Jan 2020
review fromkayak
4.0
Cons:Abrupt counter help. Slow and somewhat chaotic process for pick up.Reviewed 5 Jan 2020
review fromkayak
3.6
Pros:Easy to return if you drop off early in the morning (around/before 8 am).Cons:Waited for almost 2 hours to get my car — 90 minutes in line just to get to the desk. The operation is totally disorganized. I feel bad for the employees because it seems like they’re doing their best to please a lot of unhappy customers.Reviewed 2 Jan 2020
review fromkayak
10.0
Pros:Despite bad reviews (do only people with bad experiences review) it was surprisingly a perfect drop off and pickup.Reviewed 1 Jan 2020
review fromkayak
8.4
Cons:They only had 1 van dropping off at the airport and cruise ships. Was not convenient getting back to the airportReviewed 29 Dec 2019
review fromkayak
3.2
Pros:NothingCons:The price was 3 times more than posted in kayakReviewed 17 Dec 2019
review fromkayak
3.2
Pros:The gentleman that assisted me was friendly and tried but their systems and process needs SO MUCH tweaking that they put their team members in a failing situation.Cons:Management needs to increase staff and work on their fast checkout and drop off process and tools. I don't typically do surveys or leave comments but I felt the company was so bad I had to. This really is meant to ALLIED Rental Car Management (handling EZ Rental Car), you are putting your team members in a bad spot. Work on your process and training and they will do well by your customers and you. It's on you!Reviewed 11 Nov 2019
review fromkayak

E-Z Rent-A-Car car rentals near San Juan Luis Munoz Marin Intl Airport

5910 Isla Verde Ave, E-Z Rent-A-Car car hires

Address

5910 Isla Verde Ave

Hours

Friday07:00 - 23:00
Sunday07:00 - 23:00
Tuesday07:00 - 23:00
Thursday07:00 - 23:00
Saturday07:00 - 23:00
Monday07:00 - 23:00
Wednesday07:00 - 23:00

Phone

+1 787 791 1465

Top tips for renting a car from E-Z Rent-A-Car at San Juan Luis Munoz Marin Intl Airport

  • Economy hire cars from E-Z Rent-A-Car at San Juan Luis Munoz Marin Intl Airport are around 32% cheaper than other car types, on average

FAQs about renting a car from E-Z Rent-A-Car at San Juan Luis Munoz Marin Intl Airport