Book Europcar hire cars in Carolina

Carolina, Puerto Rico
14 Dec — 21 Dec
Same drop-off
Carolina, Puerto Rico
Tue 14/12
Noon
Tue 21/12
Noon
Driver's age:

Pros

""good location,r, no queue.""(in 257 reviews)
""Excellentf, support and service.""(in 101 reviews)
" was reliable Great on gas."(in 251 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)

Reviews for Europcar in Carolina

Overall rating7.3 GoodBased on 81 reviews
Cleanliness
7.4
Comfort
7.6
Overall
7.3
Pick-up/Drop-off
7.0
Value for money
7.2

Recent reviews

Traveller rating
30
3
6
14
0
Find reviews that mention:
5.2
Cons:Customer service on pickup was sub optimal. Lack of available staff during drop off resulted in delays. $250 refundable deposit required for vehicle rental.Reviewed 21 Feb 2019
review fromkayak
8.0
Great, only one thing ;)Pros:The car was clean and the employees were pleasant.Cons:The only problem was that the shuttle took 45 minutes to come get us from the airport and the check out process was even longer. We were the only people on the shuttle and the only people at the rental place so it wasn't because they were busy. The return was slick so maybe it was just an off day.Reviewed 14 Dec 2018
review fromkayak
2.0
They are horribleCons:The customer service is horrible. I called to tell them that my bank needs a fax with the Info in order for them to release my 250$ hold they were rude by saying that they don't do that that the bank takes 2 to. 3. Days to process reimbursement t. They haven't even emailed me the receipt for rental since I had to drop off at parking lot because they open at 8 and I was flying out before they timeReviewed 12 Dec 2016
review fromkayak
10.0
Great car and great service!Pros:It was super simple to catch the shuttle to our amazing car we had for 2 weeks! Amazing service from everyone!!!Reviewed 2 Mar 2017
review fromkayak
2.0
Don't use these crooksCons:I had reserved a full size car well in advance for a 5 day rate of $160. When my flight arrived an hour late, I called them and found that my car had been given away. I was informed to go to Hertz, and that they would be able to provide me with a car - and when I arrived at Hertz, they offered me a Yaris for about $400, or a full size for $575. While there, I overheard another Europcar customer also telling the same story to the Hertz counter agent. It seems that the busy President's Day weekend gave Europcar the ability to cancel low cost reservations and book the promised cars to other at a premium. I suspect that they also are getting some kickback from referring burned customers to Hertz. This was an awful "welcome to Puerto Rico" experience.Reviewed 28 Feb 2017
review fromkayak
10.0
Pros:Great service from teamReviewed 28 Nov 2016
review fromkayak
10.0
Awesome customer serviceCons:Wish the insurance didn’t have a deductible, enterprise for instance has what is know as walk away insuranceReviewed 20 Apr 2018
review fromkayak
10.0
Pros:Fue un excelente trato, rápido y seguroReviewed 30 Jan 2017
review fromkayak
10.0
Cons:EfficiencyReviewed 10 Nov 2017
review fromkayak
10.0
Excellent servicePros:Service...Reviewed 27 Sep 2017
review fromkayak
7.2
Pros:I was able to get my car and figure out rental with very little fuss.Cons:The waiting area/office is rather cramped and the pickup/drop off process isn’t terribly streamlined.Reviewed 25 Mar 2019
review fromkayak
5.2
Many additional chargesPros:Car was fine - though had lots of previous aesthetic damageCons:Many last minute charges. Our rental price increased by 66% once you account for the hidden fees. Service was mediocre too. Find another company.Reviewed 3 Sep 2016
review fromkayak

Where can I find Europcar hire cars in Carolina?

Avenida Laguna 10,laguna Shop.centr, Europcar car hires

Address

Avenida Laguna 10,laguna Shop.centr

Phone

+1 787 710 2777

Good to know

Most popular location

Avenida Laguna 10,laguna Shop.centr

Most popular car type

Intermediate

FAQs about hiring a car from Europcar in Carolina