Find reviews that mention:
2.0
Pros:Nothing.Cons:They let me book a vehicle for a Sunday evening pickup, but I couldn't get my vehicle because they closed earlier than normal that day without giving me advance notice. When I called customer service, they basically said "Yeah, it's holiday time. Try again in the morning." Seriously!Reviewed 2 Feb 2019
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6.8
Pros:clean newer carCons:forced to take $100 insurance as they claimed that they would not accept my US credit card coverage.Reviewed 26 Dec 2018
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2.0
ScamCons:This place is a complete scam. Do not rent from them. They require non Canadians to purchase their rental insurance (but don’t tell you this ahead of time) EVEN if you have coverage through a credit card or through your own car insurance. So add $15 a day to the price of the rental.Reviewed 24 Dec 2018
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4.8
Not the car we requestedPros:The vehicle was clean and comfortableCons:Not even close to the car requested. Reserved a Toyota Yaris or similar but ended up with a Chevrolet Malibu. Horribly large car and not fuel efficient whatsoever. Extremely disappointed.Reviewed 19 Dec 2018
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4.8
Airport pickup not apparentCons:The rental place was very difficult to find. It is not on site at the airport. You will not be able to find ‘Europcar’ on google maps. it is called ‘discount cars and truck rentals’. Phone number didn’t work either when I tried calling. The rest of the rental was ok.Reviewed 10 Sep 2018
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10.0
Pros:Excellent carReviewed 1 Sep 2018
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2.0
Ghost companyPros:Advertised price.Cons:Company cannot be reached for shuttle pick-up. Nobody answers the phone and voice mailbox is full.Reviewed 20 Aug 2018
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2.0
Horrible experienceCons:I had a Europcar reservation for a car, but it was handled by Discount Car Rental in Vancouver. When I showed up, they had no cars, and only offered me a very large truck with an open flat bed. This did not accomodate my 5 passengers, and the luggage would get wet since it was raining. The manager said I could exchange it the next day or two for the car I reserved, but when I returned, there were no cars. After initally telling me they couldn't refund my remaining rental fee, they agreed, and I went to another car rental company. I would not rent from them every again.Reviewed 22 Jul 2018
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7.6
Pick upCons:Was not told that the pick up site was not at the airport & there was no clear signage as to where to go. Had to ask another rental company & phone in stand for pick up didn't. Had to use my cell to call for pick up.Reviewed 2 Feb 2018
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2.0
No car provided as committed.Pros:NothingCons:They confirmed a car, but did not provide one.Reviewed 1 Feb 2018
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2.0
No Car for me!Cons:Arrived with my family and told they have no cars, my reservation was made 4 days prior. No notice, no solution, just ' Sorry no car for you"Reviewed 3 Jan 2018
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2.0
Cons:Force selling unnecessary productsReviewed 25 Dec 2017
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