Find reviews that mention:
8.0
Pros:My experience was actually amazing. The on line experience and both in person experiences were excellent. I do not want to take away from that. The accidental ordering of two cars, and being able to cancel with no trouble was a very great experience as well.Cons:My experience ordering an economy car and getting a V6, was a bit sad. I had a long way to travel and that was the impulse to get a eco car. The gas cost more that the rental of the car, due to the engine size. My recommendation would to ensure if a eco car was ordered do your best or at least tell the person so they may choose something more fuel efficient. All in all great experience. Thank you so much!Reviewed 6 May 2021
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10.0
Pros:Everything. Exceptional services , alwaysReviewed 1 Feb 2021
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2.0
Cons:I booked mini van online i was there at the location on time. I called, I went to the front desk, ask everyone around. No one was there to inform me anything or reply by email or cellphone. I was at trouble finding a van for my business. Very bad experience and I will pass on to my friend also my partner.Reviewed 16 Nov 2020
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4.0
Pros:RateCons:More transparency in advertising and better support (vehicle was sub par)Reviewed 4 Oct 2020
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8.0
Pros:Cars what I preferCons:quick work in resectionReviewed 3 Oct 2019
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5.2
Pros:Car was excellent.Cons:Car not inspected at pickup. At return, AFTER the attendant signed return confirmation, he identified a trivial crack in the windshield. Office did not have a clearly identified place or method for handling returns quickly. They wanted us to fill out redundant info. Another man had same issues.Reviewed 1 Oct 2019
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9.6
Pros:Easy pick up and drop off. Actually at the airport, NO SHUTTLE REQUIRED!Reviewed 25 Sep 2019
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8.0
Pros:Overall the process was decent. Easy to receive and drop off vehicle.Cons:Lines are too long. Also, CC bill was US $17 higher than I thought. I called the 800 and Rick told me it was extra charge to add another driver (didn't need it, just a precaution). I always read the contract on big ticket items, but a car rental??? I should have been told up front.Reviewed 24 Sep 2019
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8.0
Pros:Inside airport and they were more professional than their competitorsCons:Better car selectionReviewed 14 Sep 2019
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7.2
Pros:If you don’t mind wasting an hour after getting off your flight and picking up your luggage this is perfect for you.Cons:Incredibly long wait in line to pick up a car which had already been prepaid. Then you find out that even though you had reserved a full-sized car they only have s Toyota Corolla! So they want everyone to take SUVs which means you have to leave your luggage on display every time you park the vehicleReviewed 14 Sep 2019
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10.0
Pros:Car was new and clean.Cons:Have more representatives to accommodate the customers. There were 5-6 counters with only 2 people working. The line was long and moving slowly. Maybe have more options for vehicles per class.Reviewed 10 Sep 2019
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2.0
Pros:Unknown. No one at counter or anywhere in building to rent the car.Cons:Rentals should NOT be available to book on Kayak if outside of that site’s car rental hours. No one was at the counter when we went to pick up the reserved car after a long and exhausting day of travel. We ended up having to use another company, which fortunately had a car available for us. Not OK.Reviewed 7 Sep 2019
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