Book Hertz car hires at Vancouver Intl Airport

Reviews

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Wonderful

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10.0

Was offered a compact or an electric. It was perfect. No complaintsReviewed 13 Dec 2021

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6.0

Rental Car From HellPros:It was the right size.Cons:Wait time was very long picking up the car, they seemed under staffed. The electronic and USB connections were not working! Therefore our phones would not charge and our GPS systems would not work!! The GPS system in the car was stuck on demo mode and kept shutting off after about two minutes. Navigation was a nightmare! They also failed to tell us that the gas cap lid was a spring loaded push plate, so we wasted a lot of time looking for a release lever before we figured it out.Reviewed 30 Jul 2017

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9.2

Great - other than drop offPros:Easy pick up. Great quality.Cons:When we dropped the car off (during the night), the drop box for the key was very confusing to find and I was confused as to what paperwork I was to let with the keys.Reviewed 8 Jul 2017

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8.8

Very easy to rent a vehicle.Pros:Employee's were friendly and helpfulCons:It was a little difficult to find the rental location. We did not see any signs for the car rental locations until after we were out in the parking lot.Reviewed 4 Jul 2017

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7.6

Pros:The car was very nice - clean, newer and worked well. Drop off was easy.Cons:1. When we picked up the car, the driver had to be the name of the person who made the reservation. I had intended for my husband to be the driver, but since I had used my own name for the reservation, I had to be the driver, which I was not comfortable with. We have never before had this experience and we have rented many cars in the past. We were told the only way to change the driver is to cancel the reservation and start all over again with a new reservation. As we had arrived at 9pm and it was getting late and we had had a tiring long day, we did not want to start all over. 2. Another thing we found annoying was that there were $103 of additional taxes and fees we had to pay upon pick-up that we were not advised of when we made the reservation. When I reserved the car on line, it was because Hertz seemed to have the lowest price. With the additional $103 that we ended up having to pay, it was probably the most expensive of all of the companies. And this was not for additional insurance or anything like that. It was taxes and fees slapped on. The attendant said it had been in the small print. Again, we have never before had this experience with a rental car. Usually, the price you see in the large print is the price you pay and no more. Because of this, we would not rent from Hertz again.Reviewed 19 Jun 2017

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6.4

Pros:I liked that they had the vehicle we needed available. The vehicle was clean. The pick up went well.Cons:They said using my insurance was ok. Didn't explain that they would refuse it if something happened. We had a small chip in th corner from a rock that was thrown from a pick up in front of us. We filed a claim. When we returned the car she wouldn't talk to us about it just kept repeating no third parties no third parties handed me a bill for$250 and wouldn't explain anything. Refused. Horrible customer service and we will not be using hertz again.Reviewed 12 Jun 2017

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2.0

Stole $340 from me.Cons:I had authorized $57 to be paid at time of pickup. After returning the car, Hertz charged $395 to my credit card for "detailing". Disputing.Reviewed 26 May 2017

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4.0

InsuranceCons:You can not buy insurance from a third party, Hertz´s insurance is double the cost of the car rental.Reviewed 16 May 2017

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10.0

Very satisfiedPros:All the aboveReviewed 13 May 2017

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4.8

Cons:The fuel purchase plan is a rip off . They charged me 87$ .. I could have gotten the tank filled for 40$Reviewed 9 May 2017

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8.0

Pros:The unlimited milesCons:N/AReviewed 8 May 2017

review from

3.6

Quoted price much lower than charged pricePros:Cleanliness of carCons:Service was blasé and customer rep was uninterested. Got charged bout 369 USD for a 3 day rental (mon night to Thu morning). Original quoted price was 134. Insane. Go with Enterprise or Budget, much friendlier and cheaper.Reviewed 4 May 2017

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• What amenities do Hertz car rentals at YVR offer?

  You can ask for a kid seat, infant seat, or booster seat if you are traveling with your newborn or toddler. For a small daily cost, Hertz car rental at YVR will happily provide any of these for you. Winter tires are easily accessible to clients who require them at the airport if you are renting a car during the winter. Your car's tires will be installed by the company's specialists at no additional expense. Additionally, Hertz offers adaptive driving equipment like hand controls and pedal extenders at no additional cost to people who are less mobile.

• Which documents do I need when renting a car from Hertz car rentals at YVR?

  To get your preferred vehicle, all you need to do is show up at Hertz car rentals at Vancouver International Airport with a valid driver's license. To finish the rental procedure, the license must fulfill two requirements. Your picture must be clearly visible on the license. The license must also be valid during the full rental duration.

• Can I get a specific Hertz car model at Vancouver Intl Airport?

  Yes. If available, you can always rent the Hertz car mode of your choice at Vancouver International Airport. As a result, Hertz does not guarantee that its customers will receive the automobile model of their choice. One of the factors contributing to YVR’s stellar reputation as a Richmond car rental site is the big fleets of vehicles available to renters. There are better possibilities of getting the automobile model of your choice when you rent a Hertz vehicle here.

• How much does it cost to hire a car from Hertz at Vancouver Intl Airport?

  On average a hire car from Hertz at Vancouver Intl Airport costs £48 per day.

• What is the most popular hire car from Hertz at Vancouver Intl Airport?

  Full-size (Toyota Highlander or similar) is the most frequently booked hire car type from Hertz at Vancouver Intl Airport.

• Where can I find Hertz hire cars at Vancouver Intl Airport?

  3880 Grant Mcconachie Way is the closest Hertz hire car location to Vancouver Intl Airport. The telephone number for this location is +1 604 606 3700.

• Does Hertz offer shuttle or airport pick-up services from Vancouver Intl Airport (YVR)?

  Yes