Overview

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Hotel Universo Guadalajara

Lopez Cotilla 161, 44100 Guadalajara, JA, Mexico
+52 333 613 2815

£20+

Overall guest ratings

7.2/10 Good
Based on 304 reviews

Review highlights

  • 9.7
  • 9.3
  • 4.1
  • 3.6

Nearby

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    About

    Hotel Universo Guadalajara is in the heart of Guadalajara, walking distance from Museo de Cera and Templo de San Agustin. This hotel is within close proximity of Plaza de Armas and Palacio de Gobierno.

    Rooms

    Make yourself at home in one of the 131 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour front desk and an elevator (lift). Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Laundry service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Concierge service
    • Room service
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 304 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Great parking, according to 100%."
    • 9.3 "Excellent value."
    • 7.4 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.6 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      0.0 "100% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
    • 2.4 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
    • 1.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.1 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 63 reviews
    • 9.8 "Terrific location."
    • 5.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 3.6 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      0.8 "92% complained about the bathroom."
    • 2.8 "Generally quite dirty."
      2.7 "73% said rooms were dirty."

    Overall rating

    7.2 Good
    Based on 240 reviews
    • 9.6 "Terrific location."
    • 9.2 "Excellent value."
    • 7.7 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 3.3 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      0.0 "For 100%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
    • 2.1 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
    • 1.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 0.9 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews


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