Book Hertz car hires at Burbank Bob Hope Airport

Reviews

Recent reviews

Traveller rating

Wonderful

7

Very Good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

15

Find reviews that mention:

friendly staffpick up and drop

location was closedwrong location

2.0

I Cancel this reservation a month ago and Hertz kept $100 which doesn't really make sense. In my opinion, they owe me $100. I gave them plenty of time to cancel.Reviewed 12 Jul 2024

review from

2.0

This was a one way rental, and they tried to stick me with an electric vehicle, knowing that it would force me to have to pay the upgrade fee, since you literally can't get there from here.Reviewed 23 Jun 2024

review from

4.0

Your web site told me that I would be getting a Jeep Compass or similar car from Hertz for a certain price. When I got to Burbank, they Hertz employees had not seen a Jeep Compass come through in months and offered me a Kia--which I could have rented from multiple other car companies for much less than what Hertz was charging me. Super frustrating that I picked Hertz because of their offer, which was totally inaccurate. I won't be using them again:Reviewed 21 Jun 2024

review from

10.0

Check in was easy and fast, representative who assisted with providing us our car was friendly, easy to work with, and made it fun. Great experience.Reviewed 3 Jun 2024

review from

2.0

We rented an electric car, we arrived and we were told that they do not have a car at all. We waited for 5 hours and was finally offered an F150 which is completely opposite of an electric vehicle in terms of gas consumption. They told us that they do not have anything in their lot and if we don’t take it, we won’t have any car. Bad bad planning on their end. Look at their reviews. Pretty much the same issue from their customers.Reviewed 12 Nov 2023

review from

2.0

Reservation was not honoredReviewed 31 Dec 2021

review from

2.0

Reserved a car for my daughter, traveling home from university, during the busy holiday season. The final leg of her trip required a four hour drive home from the airport. When the flight arrived and a rental confirmation email in hand, she was told they had no cars available with a shrug and a "good luck with that" response. Luckily Budget Rentals saved the day. I'm super disappointed with Hertz.Reviewed 30 Dec 2021

review from

2.0

It was auwful! They keep us waiting for more than 3 hours. The lady in the counter was not helpful at all!!! A very bad experience in the pick up. The drop off was great.Reviewed 20 Dec 2021

review from

10.0

Pick up Agent shamed me for not calling to say I was late and my rental was taken I had no control of airlines delaysReviewed 10 Nov 2021

review from

4.0

Pros:Staff was fine and drop-off was easy, butCons:The size car I reserved was not available, and staff was burdened with very antiquated technologyReviewed 24 May 2021

review from

4.0

Pros:The staff was very helpful and made the pickup and drop-off process easyCons:My rental was for a one-way, cross-country trip. While I was on the highway, one of the tires blew due to being incredibly worn and completely bald. One of the other tires was also completely bald, and I'm very luck it didn't blow as well. Hertz knew how far I was driving, but regardless, they should never have rented that car until the tires were checked and replaced.Reviewed 27 Apr 2021

review from

10.0

Pros:Friendly staffCons:Hertz location was closed at designated drop off timeReviewed 27 Dec 2020

review from

More

• How much does it cost to hire a car from Hertz at Burbank Bob Hope Airport?

  On average a hire car from Hertz at Burbank Bob Hope Airport costs £47 per day.

• What is the most popular hire car from Hertz at Burbank Bob Hope Airport?

  Full-size (GMC Yukon or similar) is the most frequently booked hire car type from Hertz at Burbank Bob Hope Airport.

• Where can I find Hertz hire cars at Burbank Bob Hope Airport?

  2501 N Hollywood Way 1st Floor is the closest Hertz hire car location to Burbank Bob Hope Airport. The telephone number for this location is +1 818 569 3565.

• Does Hertz offer shuttle or airport pick-up services from Burbank Bob Hope Airport (BUR)?

  Yes