Book Thrifty car rentals at Burbank Bob Hope Airport

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Traveller rating

Excellent

14

Good

2

Okay

4

Mediocre

8

Poor

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4.0

Cons:My main complaint is with the billing process. It was written in my confirmation that "Thrify charged the total cost of this reservation ($85.25) to your credit card today." However, when I picked up the car I was charged an additional $21.17 in miscellaneous services charges and taxes. I have rented cars and purchased flights through Kayak for many years and have never before experienced this "bait and switch" technique. I don't know if this scam was the fault of Kayak, Thrifty or CarRentals.com but suffice to say, I won't be using any of these companies again. If I can't trust you to quote me a fair price, then we can't do business with each other.Reviewed 18 Apr 2021

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4.0

Pros:Good price, easy drop offCons:the car they gave me had large scratches in the paint. They offered to upgrade for an 80% price increaseReviewed 20 Jan 2021

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8.4

Cons:The outside of the car was dirty.Reviewed 19 Feb 2020

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10.0

Pros:easy pick up and drop offCons:pricingReviewed 28 Jan 2020

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10.0

Pros:Friendly staff, great service.Cons:nothingReviewed 25 Jan 2020

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10.0

Pros:Sales associate very knowledgable and very helpfulReviewed 5 Nov 2018

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8.8

Pros:Very easy quick pickup with very minimal discussion of insurance and not much paperwork.Cons:Car seemed to be having a minor mechanical problem- it shuddered a bit. Had 33,000 miles on it. It didn't cause any problems for me though.Reviewed 31 Oct 2017

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2.0

Cons:Horrible everything. Never rent from Thrifty again.Reviewed 9 Oct 2017

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2.0

Cons:My rental was not available and the lady that is inside that small booth said that even if you made a reservation it didn't assure you the vehicle to be available!!!!!! I mean seriously???? Months in advanced and had to get something else last minute Thanks a lot Thrifty and Kayak you guys got us stuck at the AirportReviewed 5 Aug 2017

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2.0

Poor ServiceCons:We made our reservation months in advance, when we arrived they had no vehicle for us. None, waited for over 2 hours so they can figure out if they could obtain a car from another co. terrible terrible service!Reviewed 1 Aug 2017

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9.2

Pros:EASY, EASY, EASY.... Found the deal, made the reservation. Free cancelation. Didn't have to pay up front and the PRICE WAS EXCELLENT. Car performed as it was required and got great gas mileage. I'll use this service again and again.Cons:Of course, one cannot change their pick up or drop off times without HUGE increases but .... that won't stop me from renting again.Reviewed 25 Jul 2017

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4.0

Roadside Service Never RespondedCons:We did not know that if you leave the car running (on a hot day with the AC running) it automatically locks after a minute or two. We called and were told that roadside service would respond in an hour. 3 hours later, after calling back and contacting roadside service twice, no one came to let us into the car. We had to call our credit card service and pay $59 to get someone to come out in 30 minutes and immediately unlock the car.Reviewed 22 Jun 2017

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• How much does it cost to hire a car from Thrifty at Burbank Bob Hope Airport?

  On average a hire car from Thrifty at Burbank Bob Hope Airport costs £95 per day.

• What is the most popular hire car from Thrifty at Burbank Bob Hope Airport?

  Compact (Class Compact SUV or similar) is the most frequently booked hire car type from Thrifty at Burbank Bob Hope Airport.

• Where can I find Thrifty hire cars at Burbank Bob Hope Airport?

  2627 North Hollywood Way is the closest Thrifty hire car location to Burbank Bob Hope Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Burbank Bob Hope Airport (BUR)?

  Yes