Book Hertz hire cars in Copenhagen

Reviews for Hertz in Copenhagen

Recent reviews

Traveller rating

Excellent

13

Good

2

Okay

3

Mediocre

2

Poor

0

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car was cleanfriendly staff

pick up the cargreat experience

rented a carwrong location

car availablecustomer service

pick up and droplocation was closed

10.0

Easy to Book, Great Car, Great ExperiencePros:Easy and quick checkoutReviewed 13 Aug 2018

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2.0

Cons:How is kayak ? Poooooooor No body helpReviewed 28 Aug 2017

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9.6

Got a bigger carPros:I have booked the Mini category abut Hertz run out of them so I have received a very nice Volvo v60 which was phenomenal. This was obviously a lucky scenario, however the friendliness of the staff and the fast service was excellent - even without the fancy car.Cons:That I have to return it.Reviewed 1 Jun 2018

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5.6

no refund of deposit after 9 daysCons:Refund not given after 9 daysReviewed 27 Jun 2018

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7.2

Great car for what we neededPros:Great vehicle and convenient pick up and drop off.Cons:Was not informed about additional charges such as winter tires and Hertz taking a cut of the Oresund Bridge pass.Reviewed 4 Jan 2018

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9.2

Pros:Thank you for the nice clean car and brand new.Cons:The drop off was tough as there is no sign from Oslo airport even by Google map I couldn't find it.Reviewed 29 Jul 2016

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8.0

No key dropoffPros:The price and the car were great.Cons:Hertz was the only rental company at the rental car center without a key drop, so after my family hoofed our luggage to the bus stop, I still had to run back to the car rental center office and drop off the key. Even there, they didn’t have a key drop, so I wasn’t sure if I had to wait in line or if I could just hand them the key over the counter, while other customers were checking in. When I got back to the bus, the shuttle was gone. A small, unnecessary hassle.Reviewed 20 Jul 2018

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2.0

Very much lacking in supportCons:I picked up the car in Stockholm which could not provide me with the drop off direction in Copenhagen, so I set out to look that up on my own. The location page of the CPH office has a MapQuest map on it that points to an off airport location. It may be the pickup location but it was unclear if I could drop off there. The written address on the location page is for the office inside the airport terminal building, obviously not where to return cars. The Google Map link does the same. MapQuest link says address not found. The MSN Maps link points to Copenhagen city center, which is wrong. I emailed Hertz for the drop off direction to CPH office. That email was not responded. Now 10 days later, there is still no response to it. My phone could not call Denmark numbers, so I call the Hertz US customer services number. But they don't have the direction to drop off at CPH airport either. I asked a friend to call the CPH office for me, and their answer is no help as I did not pick up in CPH - "drop it off where you picked it up from". In the end, I had to drive to the airport extra early and follow the signs to return the car in parking garage P10. I am appalled that such simple but essential information is not available despite many attempts to search and contact. In fact the location page is full of misinformation. The car was returned while the CPH office in the terminal was closed. So I put the key in the drop box on the door. There was no confirmation of the return for 2 days. The acknowledgement of the return came in the form of an invoice, which charges almost 1/3 more than the rental agreement with different cost break down. I am still in dispute regarding this invoice.Reviewed 6 Sep 2016

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4.0

Poor customer servicePros:The car size was good.Cons:Car had poor tire quialty where I had to keep putting air. Then next morning got flat tire and I had to spend money from my own pocket to buy a new tire and have it installed. Wasted time and money. I called and I was promised to be called by the service supervisor and nobody contacted me period. Therefore I'm not too happy about it even when they replaced the car. They had to charge me for it.Reviewed 29 Dec 2017

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10.0

Best service everPros:I booked my rental for the correct day, wrong month. Pre-paid through Kayak. They laughed with us and said not to worry about it - they had a car and it was fine. Didn't charge us a thing, gave us great driving advice (red always means stop, for example) and gave us a discounted way to cross bridges. And the car was new, clean, and fun to drive.Cons:What's not to like? Best car rental experience of my life!Reviewed 2 Aug 2017

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10.0

Always greatPros:Easy pick up and drop off. Never any issues of additional costs. Usually free milageCons:Nothing!Reviewed 10 Mar 2018

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10.0

Easy pick up and drop off. No linesPros:Easy pick up and drop off. Good price. Nice car. Bit of an upgrade from what I booked.Cons:Nothing. All good.Reviewed 9 Dec 2017

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• How much does it cost to hire a car from Hertz in Copenhagen?

  On average a car hire from Hertz in Copenhagen costs £27 per day.

• What is the most popular car hire from Hertz in Copenhagen?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in Copenhagen.

• How many car hire locations does Hertz have in Copenhagen?

  Hertz has 4 car hire locations in Copenhagen. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Kastrup Copenhagen airport (CPH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Kastrup Copenhagen airport (CPH)?

  Yes