Book Hertz hire cars in Louisville

Louisville, KY, United States
29 Oct — 5 Nov
Louisville, KY, United States
Fri 29/10
Noon
Fri 5/11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Louisville

Overall rating7.4 GoodBased on 109 reviews
Cleanliness
7.3
Comfort
7.5
Overall
7.3
Pick-up/Drop-off
7.2
Value for money
7.5

Recent reviews

Traveller rating
30
10
7
13
0
Find reviews that mention:
8.8
Pros:YesCons:Stop pushing for extra stuff to pay for.Reviewed 28 Jun 2020
review fromkayak
10.0
Pros:Super friendly staffReviewed 22 May 2020
review fromkayak
2.0
They did not have a car on site. Had to cancel reservation.Pros:Nothing.Cons:They didn't have a full size car on site (which I had paid for 2 weeks in advance to reserve). A Hertz employee called other local Hertz facilities to see if they had any available or were able to bring a car to that location. None of the other locations had any full size cars available. The employee advised me to come back in an hour or two and my car might be ready then (then admitted he had no idea if/when a car might show up). I asked if he could just cancel my reservation, but he said I would need to call customer service for cancellation and a refund. Obviously this employee was not at fault, and my interaction with him was actually pleasant and helpful. But I was very displeased with Hertz's logistical error that led to me not having a car which I reserved well in advance. I recommend people rent from another company.Reviewed 25 Nov 2017
review fromkayak
4.0
Pros:The people were nice at the rental place .Cons:The car rental that was supposed be by the airport are easy to get to from with pick up was not I had to rent a separate list from ride from Lyft to get to it I got there the very first car they're going to give me was dirty and all smashed up the second car was much better than now I think they over charged me like double I know that they put that I could drop it off at the airport on haven't had a chance to call yet i'm very frustrated and the drop off every other car rental had a key drop box outside by the booth and I had to go in and find Hertz go inside to the airport and find the lock box because it was early drop off so it was a pain. I am very frustrated that they have overcharged me and I think they should call and talk to a person and said to just send you an email saying that your new bill is this I don't you know what it's about but I feel ripped off.Reviewed 30 Apr 2018
review fromkayak
2.0
If you don't accept debit cards don't approve it a month before.Cons:I used a debit card to rent the car. If it was not an acceptable form of payment, why even approve it, deny it. You fail to notify people correctly. All 3 people at the Hertz counter were having the same problem. My credit card is kept at home and too far away to go back and retrieve. Your lady at the desk was rude from the start, but if I had to tell people they couldn't take the car when they paid a month ago I wouldn't be very happy either. The details should be taken care of before getting there. Oh and also, I am home from my trip nine days later and still do not have all of my money back, but you sure did take it all at once. I am not asking you to take debit cards, just not accept debit cards, so we avoid confusion.Reviewed 9 Apr 2017
review fromkayak
8.0
Pros:YesCons:I called 24 hour assistance. Waited 42 minutes. No helpReviewed 11 May 2021
review fromkayak
6.0
Pros:Yes the staff friendly and helpfulCons:The car was not cleaned. My son had to take to be cleaned before leaving for our trip. It was brought back cleaner than picked upReviewed 16 Jun 2021
review fromkayak
8.4
Great gas mileage !Pros:Car was very good with gas mileage. We drove 2200 miles for roughly $100 USD.Cons:Car was a wee bit small for a trip to Smyrna Beach, Florida vacation trip. with two kids aged 7/10. Trunk / Hatch area a bit small also. I just needed to upgrade to mid size car next time.Reviewed 19 Jul 2016
review fromkayak
7.6
Location was a little out of the way.Pros:The Hertz employees were attentive and helpful.Cons:The location that I choose was a little bit out of the way.Reviewed 24 Feb 2017
review fromkayak
8.0
Pros:Brand new car, low mileage, run goodCons:The ac did not work, they were willing to change it but for a smaller car.Reviewed 16 Jul 2017
review fromkayak
8.0
Pros:Got a great rate by renting the car several weeks ahead and paid at the time of rental. Car ran great but was a bit smaller than we anticipated but was fine for our needs.Cons:Check in and Drop off were both much longer than I anticipated. Each agent I dealt with were very nice and knew their stuff, but it was just a very slow process to get the car - much slower than I usually have when I rent. The agent really tried to sell the insurance - probably asked us 5 times.Reviewed 18 Jun 2019
review fromkayak
10.0
Pros:The price.Cons:Speed and efficiency of pickup and return.Reviewed 14 Mar 2020
review fromkayak

Where can I find Hertz hire cars in Louisville?

4165 Bardstown Road, Hertz car hires

Address

4165 Bardstown Road

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 502 491 3725

Address

600 Terminal Drive Ste 11

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 502 361 0183

Address

1215 S Hurstbourne Pky

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 502 326 1351

Address

4826 Preston Highway

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00

Phone

+1 502 961 7163

Good to know

Most popular location

600 Terminal Drive Ste 11

Most popular car type

Intermediate

FAQs about hiring a car from Hertz in Louisville

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Hertz in Louisville.

  • Hertz has 4 car hire locations in Louisville. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes