Book Thrifty hire cars in Louisville

Louisville, KY, United States
30 Oct — 6 Nov
Louisville, KY, United States
Sat 30/10
Sat 6/11
Driver's age:


" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)


"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Louisville

Overall rating7.5 GoodBased on 106 reviews
Value for money

Recent reviews

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Pros:Horrible customer service. Getting help took an extremely long time. Bi will never use Tjrogty or Hertz againCons:Actually being helped instead of having to wait long periods of time to have someone keep telling me their company policy does not allow this or they or the other thingReviewed 26 May 2020
review fromkayak
Watch out for unscrupulous counter person. SDFCons:Counter person at SDF Louisville told me you " must " take our min insurance adding an additional $130 to the tab. After already signing, I realized that I do NOT have to take thrifts minimum insurance policy. When I re approached him he became upset with me" you told me to put it on" . I had registered for an intermediate an he gave me a Chevy that was not a intermediate. I had to drive 4 crammed people( one of which was my boss) from Louisville to Nashville. I had ask for something large enough to to fit 4 comfortably.Reviewed 17 Oct 2015
review fromkayak
It is what it isPros:Car was clean.Cons:Main thrifty help number was unable to connect me to the local (airport) number. This made it difficult for me to locate rental car pickup, and ask simple questions like, where exactly are you within the airport? Also, car air conditioner went out about 1.5 hours in. Not the end of the world, but had to drive to St. Louise for a replacement. Still not the end of the world. However, I spend another 1.5hours going back and forth to thrifty and Hertz (who is apparently the parent company) as the employees at both locations debated who was responsible for replacing the car.Reviewed 5 Sep 2017
review fromkayak
Pros:Staff was friendly but was placed in a vw golf during a snow storm. Had to cancel trip bad return wasn't open.Cons:Better communication for returns, better cars and safety issues.Reviewed 28 Feb 2021
review fromkayak
Cons:After waiting in line for 45 minutes they tell me they’re out of cars and cannot honor my reservation, made the previous day.Reviewed 3 Mar 2021
review fromkayak
Pros:Staff was okay vehicle wasn’t ready at designated time and still had to be cleaned and wasn’t properly done so. Was also charged for gas and shouldn’t have been they said I was given car with full tank that was false and I have a tuned and dated picture of the gauges so I returned vehicle with same amount as given actually a little more and now fighting to get my money back and upon more investigating this same thing has happen to many people this rental company is not the one I prefer to use I just had no choice on this particular date I will never returnReviewed 22 Oct 2019
review fromkayak
Pros:Staff pretty straight forward, not super friendly but nice enough.Cons:Drop off was a bit confusing. No attendant, no instructions.Reviewed 24 Jun 2020
review fromkayak
Pros:Agent at desk was friendlyCons:I was assigned a car but it was not in it's location. I had to find an employee to find another car for me, which took about 15 minutes. The car I received was dirty and definitely wasn't cleaned beyond pre-covid standards. I'm not a germ freak, but greasy fingerprints on the screen and doors and a greasy feeling steering wheel are just nasty.Reviewed 16 Nov 2020
review fromkayak
Pros:The price and the vehicle was great.Cons:At pickup, the vehicle was not ready, and had to wait. The help desk seemed to not want to be working. There was no information given about the return of the vehicle. I had to ask about return from the man working the gate, but even that was not enough. At return, there was no one to close the transaction, Just a sign saying to leave the keys in the car. I had to work with customer service for the next two days to get the extra daily charges removed from my credit card account because no one at the drop off location closed the account. I'll not rent from Thrifty and associated companies again.Reviewed 20 Aug 2020
review fromkayak
Pros:Never like the "up sale" stuff.Cons:The fact that a spouse is not free to drive?! Really in this day and time? Thrifty is on my short list to never use again.Reviewed 20 Sep 2020
review fromkayak
Pros:Staff was great, experience was dreadful. It shouldn't take 1 hour to checkout and pickupCons:The airport location nis the worst experience I've ever had and Louisville airportReviewed 23 May 2021
review fromkayak
Pros:Returning the car was a snap.Cons:nothingReviewed 24 May 2021
review fromkayak

Where can I find Thrifty hire cars in Louisville?

600 Terminal Dr, Thrifty car hires


600 Terminal Dr


Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00


+1 502 375 0681

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Most popular location

600 Terminal Dr

Most popular car type


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Top tips for hiring a car from Thrifty in Louisville

  • 25% of our users found a car hire from Thrifty in Louisville for £38 or less

FAQs about hiring a car from Thrifty in Louisville

  • On average a car hire from Thrifty in Louisville costs £42 per day.

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Thrifty in Louisville.

  • Thrifty has 1 car hire location in Louisville. Take a look at our Thrifty hire location map to find the best car hires near you.

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