Find reviews that mention:
10.0
Pros:The staff that checked me in was extremely quick, friendly and efficient. He was by himself and got everyone through quickly, all while maintaining a welcoming and friendly attitude. A+ team member!Cons:Cleanliness of vehicle was lacking. Car was still dirty on the interior and smelled. Car alignment was way off too.Reviewed 20 May 2021
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8.0
Pros:Staff was great. Drop-off was easy.Cons:Gouging customers on rates is not the fault of the customers, but rather the decision to off load inventory during a pandemic. Did you think it was never going to be business as usual again? Artificial supply and demand is almost criminal.Reviewed 17 May 2021
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2.0
Pros:Waited hours in line to get the carCons:A system that works would have been better, and maybe desk personnel that communicate what’s going on at the time.Reviewed 10 May 2021
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6.0
Pros:Car was perfect - clean, newCons:Picking up was a nightmare. I wait over 1.5 hours to get to a customer service person to get to my car. There were not nearly enough people working. Price was very high for only two days.Reviewed 2 May 2021
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2.0
Cons:The airport cashier did not explain clearly all the additional charges, which were totally unexpected. Also gave very unclear directions to shuttle, which we never found. Had to stand in a line for 45 minutes before someone came and answered our question as to whether we should be in this line. The answer was no. Some one should have answered our question way sooner.Reviewed 30 Apr 2021
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2.0
Pros:Nothing.Cons:I was refused service because they no longer accept my credit card, at the point of checkout. I was refused a refund since it was then after the pickup time.Reviewed 17 Apr 2021
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10.0
Pros:PriceCons:Long wait at the counterReviewed 19 Mar 2021
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10.0
Pros:Ease rentingCons:NothingReviewed 4 Feb 2021
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2.0
Pros:Had to stand in line for over an hour to pick up my car because they only had one person working the desk. Same issue previously experienced in November.Reviewed 31 Jan 2021
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10.0
Pros:Great value on one-way rental from BNA to Clarksville! Also, my flight was delayed, so they adjusted my pick-up time.Cons:At BNA, it was a VERY LONG WALK to the car rental location and the signs directing customers there were not very clear. It made it easy to go in the wrong direction. In their defense, however, the airport is still under construction.Reviewed 20 Jan 2021
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10.0
Cons:The customerReviewed 11 Dec 2020
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10.0
Pros:Everyone was very helpful and efficient. It worked exactly as I needed it to.Reviewed 23 Sep 2020
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