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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning
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![Sofitel London Heathrow - Hounslow - Building]( "Provided by Leonardo")
![Sofitel London Heathrow - Hounslow - Pool]( "Provided by Leonardo")
![Sofitel London Heathrow - Hounslow - Lobby]( "Provided by Leonardo")
![Sofitel London Heathrow - Hounslow - Restaurant]( "Provided by Leonardo")
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![Sofitel London Heathrow - Hounslow - Pool]( "Provided by Leonardo")
![Sofitel London Heathrow - Hounslow]( "Provided by Leonardo")
![Sofitel London Heathrow - Hounslow]( "Provided by Leonardo")
![Sofitel London Heathrow - Hounslow]( "Provided by Leonardo")
![Sofitel London Heathrow - Hounslow]( "Provided by Leonardo")
Sofitel London Heathrow
Terminal 5, Hounslow, United Kingdom
+44 208 757 7777
Cheapest
rate per night
8.8
Excellent
based on 5,371 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Snaptravel | £98 |
| Agoda.com | £101 |
| Prestigia | £101 |
Good to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 6.1 mi |
Location rating | 9.6 |
Nearest airport | London Biggin Hill |
Distance to airport | 24.6 mi |
Rooms available at Sofitel London Heathrow
Classic rooms
£100+
Bed type
Provider
Total stay + taxes & fees
Queen bed
£100
Unknown
£101
Unknown
£101
Queen bed
£103
Queen bed
£103
Unknown
£104
Unknown
£107
Unknown
£109
Queen bed
£114
Unknown
£117
Queen bed
£118
Queen bed
£118
Unknown
£119
Queen bed
£119
Queen bed
£128
Queen bed
£132
Queen bed
£197
Luxury rooms
£166+
Bed type
Provider
Total stay + taxes & fees
King bed
£166
Superior rooms
£175+
Bed type
Provider
Total stay + taxes & fees
Unknown
£175
King rooms
£239+
Bed type
Provider
Total stay + taxes & fees
King bed
£239
Sofa bed
£261
Queen rooms
£102+
Bed type
Provider
Total stay + taxes & fees
Unknown
£102
Unknown
£104
Unknown
£119
Unknown
£154
Double rooms
£118+
Bed type
Provider
Total stay + taxes & fees
Unknown
£118
King bed
£249
Standard rooms
£98+
Bed type
Provider
Total stay + taxes & fees
Unknown
£98
Unknown
£106
Unknown
£123
Reviews of Sofitel London Heathrow
Pros
| ""Everything,excellent service from all staff."" | (in 23 reviews) |
|---|---|
| ""Very comfortable, helpful staff."" | (in 279 reviews) |
| ""Great location, friendly staff and clean."" | (in 240 reviews) |
Cons
| "Zero room service despite four attempted calls." | (in 16 reviews) |
|---|---|
| "Food and drink was expensive." | (in 31 reviews) |
Traveller rating
100
11
8
1
2
Time of year
Traveller type
Show reviews that mention
+
| location for an early | in 604 reviews |
|---|---|
| great staff | in 600 reviews |
| comfortable room | in 572 reviews |
| great hotel | in 403 reviews |
| comfortable bed | in 349 reviews |
| airport hotel | in 313 reviews |
| early morning flight | in 178 reviews |
| good food | in 176 reviews |
| easy access | in 130 reviews |
| heathrow terminal | in 83 reviews |
| close proximity | in 68 reviews |
| room service | in 59 reviews |
| ba | in 38 reviews |
| heathrow express | in 30 reviews |
| excellent hotel | in 26 reviews |
| short stay | in 21 reviews |
-
ExcellentFeb 202010.0
Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.
-
OkayDec 20196.0
The room, the bed and the bathroom were all comfortable and to expectations.
We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.
-
ExcellentAug 20198.8
Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.
This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and not Travelocity’s fault, but, if you want to keep us as customer, can’t you work with the hotel chain to remedy this shortcoming?
-
ExcellentJul 201910.0
Keep up the good work
-
ExcellentMay 201910.0
Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.
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About Sofitel London Heathrow
Overview
Sofitel London Heathrow is an award-winning Heathrow airport hotel, guests will find that it combines convenient location and luxurious comfort in the world’s busiest airport.
All 605 rooms meld high-end technology with an elegant design. Plush bed, work space, free WIFI, mini fridge, and soundproof windows are part of the smart lifestyle touches that make a stay feel comfortable. Ideal Heathrow accommodation for families are available with adjoining rooms.
At Sofitel London Heathrow, guests are able to pick a drink from the complimentary mini bar that can be found in the peaceful living area of a luxury London Heathrow suite. The three-bedroom Imperial Suite features Swarovski bathrooms as well as a meeting and a dining space.
Guests are invited to detox and relax at the Heathrow spa. Over 25 treatments are available at this award-winning spa. Unwind in the sauna, vitality pool, relaxation room, or steam room as part of treatment.
Warm international service in the luxury Heathrow airport hotel amenities includes free WIFI throughout the hotel, currency exchange, a hair studio, Park and Fly packages, and plentiful parking. Hospitable concierges can arrange personalized London tours.
Two distinct Heathrow restaurants and tea salons add to the hotel’s cosmopolitan ambiance. is enhanced by Choose La Belle Epoque serves fine French cuisine or Vivre for fresh live cooking. Tea 5 serves afternoon tea with finger sandwiches as well as Parisian pastries.
Two elegant lounges within London's Heathrow airport provide guests with an ideal setting for relaxing between flights after sightseeing or work. Le Bar Parisien is intimate and elegant, and the Stylish Sphere will serve cocktails and light snacks.
Features
8.8 Excellent
based on 5,371 reviews
9.3
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Food
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Sofitel London Heathrow
ATM on-site
Business centre
Entire unit located on ground floor
Car hire
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Fold-up bed
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Hypoallergenic
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Health club
Spa
Process in place to check health of guests
Interconnected room(s) available
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Parking
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Delivered food is securely covered
Trouser press
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Coffee shop
Bathrobe
Private bathroom
24-hour front desk
Designated smoking area
Steam room
Storage available
Private parking
Shuttle service (additional charge)
Conference rooms
Free Wi-Fi
Radio
Raised toilet
Disabled access
Roll-in shower
Linens
Towels
Safety deposit box
Seating area
Lift
Shampoo
Shower
Shower cap
Accessible by lift
Adapted bath
Slippers
First-aid kit
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Sofa bed
Allergy-free room
Soundproof rooms
Bathtub
Soundproofing
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Toilet with grab rails
Sauna
Airport shuttle
Cleaning products
Dustbins
TV
Upper floors accessible by lift
Conditioner
Desk
VIP room facilities
Walk-in shower
Wardrobe or closet
FAQs when booking at Sofitel London Heathrow
Does the Sofitel London Heathrow offer any romantic packages?
What features does Sofitel London Heathrow offers for guests with reduced mobility?
How do I get to Sofitel London Heathrow from the terminal?
What signature treatments are on offer in the spa at Sofitel London Heathrow?
Is breakfast included in the rate at Sofitel London Heathrow?
Can I reserve a crib or rollaway bed for my room at Sofitel London Heathrow?
Is it possible to check in early at Sofitel London Heathrow?
Where is Sofitel London Heathrow located?
When is check-in time and check-out time at Sofitel London Heathrow?
Does Sofitel London Heathrow offer free Wi-Fi?
Does Sofitel London Heathrow offer free parking?
Does Sofitel London Heathrow offer free airport shuttle service?
How far is Sofitel London Heathrow from the airport?
Does Sofitel London Heathrow have a pool?
Photos of Sofitel London Heathrow
All photos
01 of 11
Reviews about Sofitel London Heathrow
“Good clean hotel 5 minute walk to terminal.”
“Very convenient for my long layover.”
“Smart Modern comfortable Hotel.”
“Perfect for a early flight.”
“Easy access from terminal 5.”
“The proximity to T5 is fantastic!”
“"Very comfortable, helpful staff."”
“"Wonderful staff, incredibly comfortable bed"”
“"Great location, friendly staff and clean."”
“"Location at airport, great breakfast!"”
“"Everything,excellent service from all staff."”
“"Lovely staff, quiet rooms, good food!"”
“The convenience to Heathrow Express service”
“Room services really nice!”
“Nice clean comfortable modern room”
“Location is great for BA flights.”
Location
Most popular landmarks
- Hounslow Urban Farm3.4 mi
- Indian Gymkhana Cricket Club Ground6.1 mi
- BSkyB7.1 mi
- Syon Park7.7 mi
- London Museum of Water and Steam8.8 mi
- Turnham Green9.9 mi
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