Good to know
|Distance to city centre||6.1 mi|
|Nearest airport||London Biggin Hill|
|Distance to airport||24.6 mi|
|"Helpful staff, clean, nice rooms"||(in 274 reviews)|
|"Perfect for a early flight."||(in 74 reviews)|
|"great location, attentive staff."||(in 241 reviews)|
Time of year
Show reviews that mention
|airport hotel||in 253 reviews|
|ba||in 27 reviews|
|buffet breakfast||in 146 reviews|
|close proximity||in 56 reviews|
|comfortable bed||in 263 reviews|
|comfortable room||in 410 reviews|
|convenient location||in 374 reviews|
|early flight||in 124 reviews|
|easy access||in 85 reviews|
|excellent service||in 143 reviews|
|fish and chips||in 9 reviews|
|great hotel||in 317 reviews|
|great staff||in 433 reviews|
|heathrow terminal||in 63 reviews|
|room service||in 170 reviews|
|short stay||in 19 reviews|
|terminal and to heathrow||in 8 reviews|
Location adjacent to Heathrow Terminal 5 is excellent.
Room we were allocated was at the end of a corridor where there was no lighting. We could not see the room number as it was too dark. On check in we were informed that breakfast was all room service due to the health restrictions and could be served at any time. At check in I filled in a form requesting breakfast at 05:00 to 05:15 and this was accepted. Next morning: no breakfast. Room service informed me that breakfast was not available before 06:00 as the chef started work at 05:30!
Despite several emails to hotel to know if they were indeed still open or if we could have early check-in-NO RESPONSE.due to covid19 breakfast was via rm service we filled out required forms and gave to reception at 3pm,the food never arrived and we had to get on our flight starving.The shower was only tepid and made a buzzing noise when tried to put it on full power.A woeful experience for a supposed 5star.disgusted.
Very polite and helpful staff.
Considering the Covid 19 lockdown, there was nothing to not like.
The rooms were spotless, the beds amazingly comfortable and the breakfast couldn't have been better. The short walk to Heathrow was definitely a big plus.
We had such a short stay so didn't find anything to dislike and probably wouldn't have.
For an airport hotel it certainly exceeded expectations, good staff, 2 mins walk through connected walkway for T5 and very good all round. My room was upgraded at check in as was my elderly grandmothers room which was a great touch Good bar to catch a drink and watch the sports
possible better / alternate food options bar the main onsite restaurant for dinner but you have many in the terminal building for variety
Sofitel London Heathrow is an award-winning Heathrow airport hotel, guests will find that it combines convenient location and luxurious comfort in the world’s busiest airport.
All 605 rooms meld high-end technology with an elegant design. Plush bed, work space, free WIFI, mini fridge, and soundproof windows are part of the smart lifestyle touches that make a stay feel comfortable. Ideal Heathrow accommodation for families are available with adjoining rooms.
At Sofitel London Heathrow, guests are able to pick a drink from the complimentary mini bar that can be found in the peaceful living area of a luxury London Heathrow suite. The three-bedroom Imperial Suite features Swarovski bathrooms as well as a meeting and a dining space.
Guests are invited to detox and relax at the Heathrow spa. Over 25 treatments are available at this award-winning spa. Unwind in the sauna, vitality pool, relaxation room, or steam room as part of treatment.
Warm international service in the luxury Heathrow airport hotel amenities includes free WIFI throughout the hotel, currency exchange, a hair studio, Park and Fly packages, and plentiful parking. Hospitable concierges can arrange personalized London tours.
Two distinct Heathrow restaurants and tea salons add to the hotel’s cosmopolitan ambiance. is enhanced by Choose La Belle Epoque serves fine French cuisine or Vivre for fresh live cooking. Tea 5 serves afternoon tea with finger sandwiches as well as Parisian pastries.
Two elegant lounges within London's Heathrow airport provide guests with an ideal setting for relaxing between flights after sightseeing or work. Le Bar Parisien is intimate and elegant, and the Stylish Sphere will serve cocktails and light snacks.
based on 25,010 reviews
Things to know
- Clean rooms
- Comfortable beds
- Great reception
- Professional service
Policies vary by room type and provider.
FAQs when booking at Sofitel London Heathrow
Does the Sofitel London Heathrow offer any romantic packages?
If you’re celebrating a special occasion such as jetting off on honeymoon or just looking to surprise a loved one, this hotel offers you the chance to book a special Romance package. Bookable up to 24h prior to arrival, the package includes a bottle of chilled champagne, chocolate or flowers in your room on arrival, breakfast in bed every day and late checkout until 4:00 pm (subject to availability).
What features does Sofitel London Heathrow offers for guests with reduced mobility?
This accessible hotel incorporates numerous features that will ensure guests with reduced mobility enjoy a much more comfortable stay. As well as ramp and wheelchair access, certain rooms feature accessible bathrooms and additional facilities such as mobility aids, plus visual alarms, knock lights and phone lights for the hearing impaired.
How do I get to Sofitel London Heathrow from the terminal?
The hotel is connected to Heathrow Airport’s Terminal 5 by walkway and to all other terminals by public transport. Free inter-terminal trains operate from Terminals 2, 3 and 4, and there is also a Hoppa bus service available from Terminal 4. If you’re traveling in from Central London before staying the night, you can opt for the 21m Heathrow Express train service from Paddington Station, followed by a free on-airport transfer, or take the London Underground to Terminal 5 and follow signs for the walkway.
What signature treatments are on offer in the spa at Sofitel London Heathrow?
The ESPA spa at this hotel offers several signature treatments to help you relax before or after your flight. Favorites include the ESPA Body Ritual – 2h of exfoliation, a marine algae or mud wrap, and a tailored aromatherapy massage – or the Lift & Firm Facial, which uses advanced collagen-boosting products, skin analysis and lifting massage techniques. A wide range of treatments tailored for men, pregnant women and children can also be booked in consultation with the spa’s trained therapists. For an extra treat, guests may book a special spa package featuring a soothing treatment and glass of sparkling wine.
Is breakfast included in the rate at Sofitel London Heathrow?
The hotel offers rates both with and without breakfast, allowing you to enjoy flexibility during your stay. If you choose a rate without breakfast, the buffet costs £20 ($26) per adult.
Can I reserve a crib or rollaway bed for my room at Sofitel London Heathrow?
Children aged under 2 years are considered complimentary guests at this hotel if they share their parents’ bed and bedding. Rollaway beds for older children (up to 12 years) may be reserved in advance for an additional fee of £20 ($26) per night.
Is it possible to check in early at Sofitel London Heathrow?
This hotel understands that guests may wish to check in before the designated times, and thus operates a policy of granting early check-in when available. This service cannot be guaranteed, but guests are welcome to request it. Late checkout and day room use may also be available for an additional fee. (Prices checked 05/13/19).
Where is Sofitel London Heathrow located?
Sofitel London Heathrow is located at Terminal 5, 6.1 miles from the centre of Hounslow. Hounslow Urban Farm is the closest landmark to Sofitel London Heathrow.
When is check-in time and check-out time at Sofitel London Heathrow?
Check-in time is 14:00 and check-out time is 12:00 at Sofitel London Heathrow.
Does Sofitel London Heathrow offer free Wi-Fi?
Yes, Sofitel London Heathrow offers free Wi-Fi.
Does Sofitel London Heathrow offer free parking?
No, Sofitel London Heathrow does not offer free parking.
Does Sofitel London Heathrow offer free airport shuttle service?
No, Sofitel London Heathrow does not offer free airport shuttle service.
How far is Sofitel London Heathrow from the airport?
Sofitel London Heathrow is 1.5 miles from London Heathrow.
Can you bring pets to Sofitel London Heathrow?
No, pets are not allowed at Sofitel London Heathrow.
Does Sofitel London Heathrow have a pool?
No, Sofitel London Heathrow does not have a pool on-site.
Reviews about Sofitel London Heathrow
Most popular landmarks
- Hounslow Urban Farm 3.4 mi
- Syon Park 7.7 mi
- Kew Bridge Steam Museum 8.8 mi
- Turnham Green 9.9 mi
|London Heathrow||1.5 mi|
|London City||23.4 mi|
|Hounslow Heathrow Terminal 5 Bus||315 yd|
|Hounslow Heathrow T123||1.3 mi|