Sofitel London Heathrow

5 stars
Terminal 5, Hounslow, United Kingdom
Hounslow, United Kingdom
8.4
Very good
based on 4168 reviews
4,168 reviews
Mon 27/10
-
Tue 28/10
1 room, 2 guests
Deals from
£105
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£105
Classic room
£126
Superior room
£144
103 more Sofitel London Heathrow deals
103 more Sofitel London Heathrow deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in London, Sofitel London Heathrow provides direct access to London Heathrow Airport and offers free Wi-Fi and a Turkish steam bath. A swimming pool and a limousine service are just some of the luxurious amenities available to guests throughout their stay.

Offering 24/7 security and room service, as well as a concierge, Heathrow Airport Hotel Sofitel accommodates the needs of every traveller. Guests can also enjoy private parking on site.

The air-conditioned rooms at Heathrow Sofitel are cosy, modern and elegant. They each offer a bathtub, a flat-screen TV and a radio.

Sofitel at Heathrow offers a variety of in-house dining options with La Belle Époque and Sphere. Packed lunches are available for those heading out to explore the surrounding area.

Oasis Sports Centre, Wimbledon and Oxford Street are are a 40-minute drive from Sofitel Heathrow Terminal 5 London. Guests can also visit Hampton Court Palace.

8.4
Very good rating
Based on 4,168 verified guest reviews

Latest deals for Sofitel London Heathrow

Mon 27/10
Tue 28/10
Queen room
bed type unknown
£146
nightly with fees
1 queen bed
£158
nightly with fees
bed type unknown
£167
nightly with fees
King room
bed type unknown
£159
nightly with fees
bed type unknown
£160
nightly with fees
bed type unknown
£230
nightly with fees
Standard Room
bed type unknown
£105
nightly with fees
bed type unknown
£155
nightly with fees
bed type unknown
£173
nightly with fees
Luxury Room
1 king bed
£178
nightly with fees
bed type unknown
£253
nightly with fees
bed type unknown
£268
nightly with fees
Superior room
1 twin bed
£144
nightly with fees
bed type unknown
£155
nightly with fees
1 king bed
£167
nightly with fees
Double room
1 queen bed
£171
nightly with fees
1 queen bed
£178
nightly with fees
2 double beds
£256
nightly with fees
Classic room
2 twin beds
£126
nightly with fees
1 twin bed
£127
nightly with fees
1 twin bed
£130
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Sofitel London Heathrow

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Pool and spa

  • Spa
  • Steam room
  • Spa and wellness centre
  • Sauna

Parking and transportation

  • Parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Things to do

  • Gift shop

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Sofitel London Heathrow

8.4
Very good
4168 verified ratings
Wonderful
2511
Very good
760
Good
407
Okay
186
Fair
157
Mediocre
58
Poor
89

Summary of reviews

Guests say
Guests appreciated the hotel's great location, especially for those traveling from Heathrow Terminal 5. Many found the rooms comfortable and clean, enhancing their overall experience. However, there were complaints regarding service issues, including poor communication and responsiveness from staff. Some guests noted that the facilities were outdated and that the booking process could be improved.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service2.5 out of 10
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All reviews

6.0
Okay
Wendy, Oct 2025
Hotel is nice but very expensive for what you get. The downstairs bar is shocking - £30 for a pint and glass of wine! Service was also dreadful. Probably the Worst airport hotel bar I’ve ever been to.
10
Wonderful
Torian, Aug 2025
The room and the service was excellent. They just need to upgrade their booking and online service to reflect that they do have a day rate for travelers like myself who only needed the room for a few hours. You seemed to have to call them to get that rate as it wasn’t available online or easily accessible on their site. That being said they took care of me with an upgrade when they noticed I booke...
Read more
6.0
Okay
Anonymous, Dec 2021
The service at the bar was slow. While staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator. The staff did not stop these guest, it was very off putting.
4.0
Mediocre
Anonymous, Nov 2021
Quicker check-in, implement contactless and better lifts
10
Wonderful
Ruth, Sept 2021
It is a very beautiful hotel the staff are trying hard to make the stay great. They are showing a French flair.
10
Wonderful
Julian, Feb 2020
Pros (+) Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.
6.0
Okay
Ben, Dec 2019
Pros (+) The room, the bed and the bathroom were all comfortable and to expectations.
Cons (-) We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we w...
Read more
8.8
Very good
Ronit, Aug 2019
Pros (+) Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.
Cons (-) This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and n...
Read more
10
Wonderful
Kamal, Jul 2019
Cons (-) Keep up the good work
10
Wonderful
Barrie, May 2019
Pros (+) Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.
Cons (-) Not a lot!

Location

Terminal 5, Hounslow

What's nearby

  • Hounslow Urban Farm3.4 mi
  • Indian Gymkhana Cricket Club Ground6.1 mi
  • BSkyB7.1 mi
  • Syon Park7.7 mi
  • London Museum of Water and Steam8.8 mi
  • Turnham Green9.9 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sofitel London Heathrow

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
September
£181
£202
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 57% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sofitel London Heathrow

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sofitel London Heathrow

  • If you’re after a cheap room at Sofitel London Heathrow, then you should consider staying during the low season. The cheapest deals can generally be found in January and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sofitel London Heathrow, plan to stay on a Tuesday or Monday. The most expensive day is usually Sunday.
  • The cheapest price a room at Sofitel London Heathrow was booked for on KAYAK in the last 2 weeks was £165, while the most expensive was £308.
  • How long should you stay at Sofitel London Heathrow? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Sofitel London Heathrow

  • Does the Sofitel London Heathrow offer any romantic packages?

    If you’re celebrating a special occasion such as jetting off on honeymoon or just looking to surprise a loved one, this hotel offers you the chance to book a special Romance package. Bookable up to 24h prior to arrival, the package includes a bottle of chilled champagne, chocolate or flowers in your room on arrival, breakfast in bed every day and late checkout until 4:00 pm (subject to availability).

  • What features does Sofitel London Heathrow offers for guests with reduced mobility?

    This accessible hotel incorporates numerous features that will ensure guests with reduced mobility enjoy a much more comfortable stay. As well as ramp and wheelchair access, certain rooms feature accessible bathrooms and additional facilities such as mobility aids, plus visual alarms, knock lights and phone lights for the hearing impaired.

  • How do I get to Sofitel London Heathrow from the terminal?

    The hotel is connected to Heathrow Airport’s Terminal 5 by walkway and to all other terminals by public transport. Free inter-terminal trains operate from Terminals 2, 3 and 4, and there is also a Hoppa bus service available from Terminal 4. If you’re traveling in from Central London before staying the night, you can opt for the 21m Heathrow Express train service from Paddington Station, followed by a free on-airport transfer, or take the London Underground to Terminal 5 and follow signs for the walkway.

  • What signature treatments are on offer in the spa at Sofitel London Heathrow?

    The ESPA spa at this hotel offers several signature treatments to help you relax before or after your flight. Favorites include the ESPA Body Ritual – 2h of exfoliation, a marine algae or mud wrap, and a tailored aromatherapy massage – or the Lift & Firm Facial, which uses advanced collagen-boosting products, skin analysis and lifting massage techniques. A wide range of treatments tailored for men, pregnant women and children can also be booked in consultation with the spa’s trained therapists. For an extra treat, guests may book a special spa package featuring a soothing treatment and glass of sparkling wine.

  • Is breakfast included in the rate at Sofitel London Heathrow?

    The hotel offers rates both with and without breakfast, allowing you to enjoy flexibility during your stay. If you choose a rate without breakfast, the buffet costs £20 ($26) per adult.

  • Can I reserve a crib or rollaway bed for my room at Sofitel London Heathrow?

    Children aged under 2 years are considered complimentary guests at this hotel if they share their parents’ bed and bedding. Rollaway beds for older children (up to 12 years) may be reserved in advance for an additional fee of £20 ($26) per night.

  • Is it possible to check in early at Sofitel London Heathrow?

    This hotel understands that guests may wish to check in before the designated times, and thus operates a policy of granting early check-in when available. This service cannot be guaranteed, but guests are welcome to request it. Late checkout and day room use may also be available for an additional fee.(Prices checked 05/13/19).

  • Where is Sofitel London Heathrow located?

    Sofitel London Heathrow is located at Terminal 5, 6.1 miles from the centre of Hounslow. Hounslow Urban Farm is the closest landmark to Sofitel London Heathrow.

  • When is check-in time and check-out time at Sofitel London Heathrow?

    Check-in time is 15:00 and check-out time is 12:00 at Sofitel London Heathrow.

  • Does Sofitel London Heathrow offer free Wi-Fi?

    Yes, Sofitel London Heathrow offers free Wi-Fi.

  • How far is Sofitel London Heathrow from the airport?

    Sofitel London Heathrow is 1.5 miles from London Heathrow.

  • How does KAYAK find such great Sofitel London Heathrow hotel deals?

    KAYAK scours the web for all room deals available at Sofitel London Heathrow in Hounslow and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel London Heathrow and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel London Heathrow.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.6
6.1 mi
London Heathrow
1.5 mi

Everything you need to know for your stay in Hounslow

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