Kissimmee resorts

Cons: The front desk clerk at check in was friendly but not very effective at his job. Check in took 30 minutes! I had 2 reservations and the 2nd room was for my brother and his family. He didn't check my ID, or my sister-in-law's ID when he took our credit cards. Later, my mother approached the same clerk, never having met him before, and asked for a spare key, which he gave her without asking for ID and despite her name not having been added to the room. The first night of our stay my car was broken into and things were taken from my car. I called the front desk, and the young lady was not even sympathetic and told me to call the police myself. Later, I called the front desk make them aware of the police report and asked to speak to a manager. The manager was not available, which was fine with me. I was aware the hotel was not liable, even for their lack of cameras in parking area . They sent over a security guard, who arrived on the defense. He said he was the only guard on duty for the whole property but there was no way a break in could happen. The guests across from us also filed a police report for their vehicle being broken into also, I told him. He insisted it was not true and since my window hadn't been broken, there was no way someone accessed it. He kept saying we were lying. He got very loud and offensive at that point, in front of our children, and I asked him to leave. He kept yelling and getting closer to my brother, insinuating he was going to get physical with him for insisting we were telling the truth about the break in. The guard repeatedly said "there are no cameras and this is between us." We felt threatened, until my brother finally asked him to leave and he did. The next morning, the front desk staff was rude, as if we were trouble makers. Nobody ever apologized, which is all we were after all along.

Cons: A full restaurant would be a plus ,but clearly not Necessary due to the fact fully equipped kitchen .

Cons: Pictures are deceiving... not worth the money... kids area was trashed all 3 days I went.. Don't have xboxs like pictures show, no paint station, beds were not queen beds, housekeeping walked in on me while changing, NOT A RESORT, a remodeled motel.. small rooms, small gym, no microwave on property, front desk hardly speak English, none of the staff knew how much the washer and dryer cost, I was handed used pool towels by housekeeping when asking for towels. No alarm clock in room, micro fridge took 2 days to get my drinks cold, little kids play area was either soaking wet or scorching hot. Ihop right next door had a bomb threat and cops had automatic rifles pointed to the building on my 2nd day of the stay. I WON'T BE STAYING AGAIN

Cons: Cockroach in room - the baby ones, which equals infestation No elevator to second floor, and the stairs were very steep for a child with disability.

Cons: The actual hotel rooms were not really geared towards children, very tall bathroom sinks with bowl sink/high top, no chair to sit and feed baby in.

Cons: Cons: Very noisy. Could hear people walking by outside (the rooms have exterior doors) and noises in the parking lot. The breakfast was a bit sub-par. The "resort" fee is ridiculous, but many of the hotels charge them.

Cons: Check-In left a lot to be desired, as it took us more than 40 minutes to get our room. Also, we booked through Kayak/Expedia, and there was an additional $12.00 per night Resort Fee that we were charged on top of what we paid to Expedia. We were told that this was for the amenities. Breakfast was OK, however, it was the exact same thing for the three mornings we were there. There were the normal continental breakfast choices, as well as Mickey Mouse shaped pancakes, spicy sausage, and flat pre-prepared eggs. Also, the tables were plentiful, however, navigating through them, especially with a plate of food and hot coffee was difficult. I'd suggest grabbing breakfast at either Perkins or IHOP which are right next door.

Cons: Mold in the room. Place was under construction. Room was located far away from main building.

Cons: Our room was connected to another and I could hear everything the family in the next room was saying or doing. My bed was a little hard

Cons: The windows barely closed and locked, and being on the first floor facing the back of the woods is kinda creepy. The bed and other furniture wasn't comfortable at all and there was no comforter on the bed. Our room keys "expired on Sunday and we weren't leaving till Thursday, and we came back to our room late at night and very tired. Not sure why the key they gave as in return didn't expire for another 8 days?! Oh and the room we had was connected to another next to us, so their bathroom was next to our living room and their bedroom in our kitchen. Awkward exchanges of words is what happened all week. Disappointed but content.

Cons: Bed was hard, had a musky odor that would not go away (even after spraying febreeze) ...small facilities not much to offer...room did not get cleaned and when called for towels did not receive any.

Cons: The walls of the mini-suite were very thin so I could hear everything going on in the next room (TV, conversations) until late in the night. The heater only blew cold air, the room, even in the middle of the day, never got above 64 degrees and went as low as 56 in night making it difficult to sleep. There was also very limited parking, coming back from Disney on Saturday night I was unable to park anywhere near our room.

Cons: Major issues: - The mattress was extremely painful. It caused spine issues that sidelined the entire trip. I went so far as to purchase $100+ worth of bed toppers and memory foam to attempt to resolve the issue. - The curtains are missing the lining layer (that helps keep out light); this makes the bedroom bright at all hours since there are very bright lamps directly outside the room, on during all evening hours. - There is no air circulation and very poor air quality in the entire unit. We woke up gasping for air nightly and had continued breathing issues throughout the entire stay. Lesser issues: - The rooms and onsite amenities (pools, front desk, parking) are extremely spread out over multiple blocks. There is a good chance - like me - you will end up lugging your suitcases in the dark three blocks after checking in, while trying to find your room. Same issue pops up if you need to park or direct anyone to your room. - The front door was damaged and does not always lock - The washing machine is tiny, loud and not usable (all appliances are similar but washer/dryer are most noticeable) - The shower has very poor water pressure - Neither TV connects to any cable or local channels - WiFi is extremely slow and intermittent - The front desk told me no parking passes were available when I checked in at 10pm. Someone else from the front desk started calling the room repeatedly from 7am, on, the next morning to tell me to go get a parking pass and that someone should have provided one the night prior. - There is no daily housekeeping despite what their brochure and website say. You can call for special housekeeping before checkout but there will be a charge. Also no one collects trash and there is no obvious dumpster area outside. - Check out time is 10am and latest check out available is 11am regardless of how many guests are booked. - They take a $100 security deposit (only by card) that is not released for 7+ days. - Front desk staff only offered me a $15 (resort fee) credit after disclosing all of the above issues. Nothing has been refunded or reimbursed.

Cons: The lights in the room didn't work. It was the smallest room I have ever stayed in and the grounds were HORRIBLE to navigate. My room was across the street and through a section of buildings poorly labeled. The suit numbers were not easy to figure out and even being at the right building it was hard to find. I had booked my room the same day and time as a co worker and for the same price they received a condo pretty much, full kitchen, washer/dryer and I stayed in what looked like a broken down closet.

Cons: Dirty juzzci... hair all over

Cons: They have a list of activity for kid family, waiter for them to start but they never did , that's the only thing that was wrong.

Cons: Noise level, thin walls, cleanliness

Cons: Out dated needs repair facility seemed seedy and grimy to put it best

Cons: The old tube tv in the bedroom

Cons: Are shower room501a never got hot I had to take cold showers

Cons: Shower is separated from the bedroom by a frosted glass door! Are you kidding me?? There are kids in the room and you can see right into the shower, it offered no privacy for the person in the shower!! Needs to change !! Put up a real wall!!

Cons: The security and staff interrupting the service desk every few moments for unimportant things, while they're trying to provide service to guests was the only issue I had with the hotel.

Cons: The sign was half burnt out so you couldn't find the place very well. The hallway where we stayed smelled like marjuanaa smoke which we called and complained that it was coming into the room. Then my wife looked under the bed and there were bugs in it and flipped out on me and we had to check out right then! I'm still waiting for a refund from the manager

Cons: Maybe the air vents could be cleaned because something in the room was triggering me and my fiancé’s allergies

Cons: The quality of the coffee in the room could be better.P

Cons: I stayed in room 213 and my sliding door in the room did not open. I had a garden view near the playground and some of the guests were very loud during the late night/ morning which woke me up quite early and the channel selection wasn't my cup of tea.

Cons: I booked this online. The pictures looked beautiful. I chose a studio kitchenette and thought that I got a great deal. When I arrived, the property was gorgeous. I drove through security and straight up to the registration desk and still, it was like being in the land of Oz. They gave me my keys and a map of the facilities and I was on my way. Once I arrived to my section of the resort, it was like I was staying in section 8 housing. Absolutely terrible. I can't go into detail with the limited space here, but I would have been much better off at a motel 6. I won't use this property again and suggest other look elsewhere.

Cons: The door connecting our unit to the next unit was not very sound proof. We could hear everything that was said in that unit - the conversations, the tv, the swearing, the yelling - everything. TV was small and out of date - no High Def - Only Analog. Fire alarm went off during the night. You have to pay to use the internet. You have to pay to use the gym. They had a breakfast buffet that I would not recommend. I have had better breakfasts at a hotel that has a complimentary breakfast. They offered french toast that was rock hard. Fruit was hard as well. Not many options of things to eat to choose from.

Cons: They need more help at the check-in desk.

Cons: Everything

Cons: Fantastic waterpark but only for owners - wasn't aware of this at booking

Cons: Rooms was not clean at check in, customer service not friendly.

Cons: It was very disappointing that the mini golf and paddle boats closed at 6pm. It doesn't even get dark till 8pm. The decor was outdated, the sofa couch was extremely uncomfortable.

Cons: WORST CUSTOMER SERVICE,3 STAFF MEMBERS CHECKING PEOPLE IN ON A SAT AFTERNOON/LINES BACKED UP/,10 TO 15 PEOPLE IN EACH LINE,NOT TO MENTION THEY TAKE OWNERS FIRST REGULAR GUEST CHECKING IN HAVE TO WAIT,AND.....WAIT,WATER PARK IS NOT INCLUDED BUT THEY DONT TELL YOU THAT,NO BIG DEAL,,WENT TO THE POOL AREA TO ENJOY JUCAZZI/NOPE 7 KIDS /BOYS PEEING IN THE WATER TO SEE IF IT WILL TURN BLUE ??? WHATEVER...WENT BACK TO ROOM TO ENJOY JUCAZZI THERE...NOPE,IT DIDNT WORK,,CALLED FRONT DESK....THEY SAID,,"OK THANK YOU"NOT CAN WE GET YOU ANOTHER ROOM,I MEAN YOUR ONLY HERE ENJOYING YOUR STAY "1" NIGHT....NOTHING,WORST STAY ANYWHERE,,,,,,TRIED CALLING TO GET CARE AND CONCERN///NOPE CANT EVEN GET A CALL BACK FROM THE GM THAT I HAVE LEFT OVER 20 MESSAGES FOR BRIAN GRABOSKI? YEP...GREAT IMPRESSION,I LIVE IN THIS AREA AND ID NEVER REFER THAT PLACE TO ANYONE EVER...SORRY YOU ASKED FOR MY OPION THERE YOU GOO

Cons: I waited in line for 45 minutes just to check in. This is the second time in a row that check in has been that long. Also the room was older and in need of some upkeep. We got a room that had a hot tub in it. Well that hot tub in this room was a small bath tub with jets in it, which wouldn't have been to bad but the jets where not working.

Cons: Check in was a nightmare. 2 1/2 hours to register to check in. Unacceptable.

Cons: too much confusion with our reservation. took too long to resolve. wasnt pleased.

Cons: Large wait time for check in.

Cons: We did a timeshare. They told me 60 minutes but ended up being 4 hours. We weren’t the only ones to be disappointed with our original person. Just to long.

Cons: Washers and dryers out side the entry door thats is shared by a condo villa. The people in the villa were doing laundry all night and the noise from the machines keep me up all night. The toilet was was very low to the floor something that would be good at a preschool. The beds were platforms something from the 1970's Couldn't connect to internet for the four nights we were there. Guest service were very quick to respond to text messages and said they were working on it.. We still had to pay the 14 dallor a night for amenities even thought we didn't get internet that was part of it and the only thing we wanted to use.

Cons: Building is a bit old but they do the best with what they’ve got. It’s definitely good for a price conscious family looking for a safe place to stay

Cons: The water took forever to get hot in order to shower

Cons: No comment

Cons: Cleanliness of hotel was okay. Could use better upkeep

Cons: More lounge chairs around the pools as depicted in the web page.

Cons: I called in regards to switching the reservation moments after booking it because kayak switched my reservation to the next day instead of the weekend I wanted and nobody was willing to work with me.