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i loved absolutely everything about this hotel, the staff were fantastic the whole place was amazing, i cannot recommend more!
The casino, room, and the great atmosphere I liked everything ! :) Loved the hotel
Sheer luxury combined with class. Tips; tips; tips and more tips. Do the hotel pay for the services or do I?
Clean, smart, luxury hotel with a central location. Certain bar staff were uninterested in the customers they were serving, on one occasion when asked for milk for tea, swung the fridge door open at such force it swung back on himself. The drinks were thrown down instead of being placed. A level of service not commensurate with this very nice hotel.
The resort fees they charge are rediculous, I have no idea what these are for
Location, Hotel Services and Activities. Smoke in the casino, decor beginning to be dated
The room and the hotel decoration was amazing. I did not like the room entertainment was very poor. Usually you get to see movies at not extra cost, however at the Bellagio it was a charge of 12 dollar per movie. Frankly, quite disappointed. Also, the restaurants were closed at 10 or 10:30, quite early if you want a late dinner after the show. The access to the spa was also at extra charge regardless if you were having treatment or not.
Staff was very helpful and courteous, location was perfect, pool area was well maintained and not too crowded. I also find Bellagio size to be just right, with enough different options of things to do but not overwhelming. I also liked that they had chairs and little tables scattered all around the hotel so that you can have your drink while people watching, just like you are in a cafe. Plumbing in our bathroom was very noisy and would bother us during the night
Size of room, location on the strip
Concierge service was superb. The quality of the food was excellent and the professionalism shown by the staff was second to none Nothing
Hotel Staff - Limpieza - Facilities Price
Loved the Location. Very slick premises Hard to suggest anything bad. Over all a great Hotel. Get to the pool early if you want a good spot
The Mexican restaurant Javier's was amazing!!
The comfort,design of the room and food.
the hotel is realy good and worth visiting
Location was great. Decor was very modern. Hotel smelled really good throughout the day. Horribly customer service, unfriendly front desk staff. Don't expect them to accommodate your needs, even though you have prior reservations. Also, the way the floor/rooms were laid out is confusing.
I liked a luxury, confort,gourmet, cassino location. The elevations is not clouse my room.
amazing beds couldn't win anything
cool atmosphere, very comfortable bed, you can set the alarm on the tv to open the drapes, put the tv on your preferred channel, and set the temperature.
I liked the accomodations in the room- very elegant yet modern, clean and sophisticated check in process- they didn't have a room available that wasn't non-smoking and then after some complaint they found a room
There was not enough staff on the check in desk. This made check in take far too long.
Very nice design and beautifull modern ambiance! Not a real 5-star hotel. Poor service. Everything in the minibar is sensored. Feels like you are beeing watched!
It was in the middle of City Center, yet it was a very quiet place, removed from the hubbub. There was no coffee or coffee maker in the room, even though it had a kitchenette.
Clean, comfortable and quiet. Helpful staff The $25 per night plus tax resort fee The sneaky way they get you to waive the credit card currency conversion for their own 'competitive' rate plus 3% fee when you use a credit card for payment
Top shelf hotel in every sense of the word. Amongst the best Vegas has to offer, you will not be disappointed. The rooms and bathrooms are of a high quality fit and finish, the plasma tv worked flawlessly and the $15.00 per day resort fee includes the Wall Street Journal, free WI-fi, use of the gym, valet parking, in room bottled water along with coffee and tea. It's the real deal in Vegas.
The size and comfor of the room was superior. Front desk staff was extremely helpful.
Great rooms, fully furnished apartments 80+M2, originally built to be sold but because of the property bubble now used as rooms. the hotel outlets for food and drink are very expensive and this is not a hotel for smokers.
Fabulous suite, very luxurious. The best mattress and pillows in a hotel ever, no noise from other guests or outside, incredible view from a wall of picture windows over the Bellagio fountains and the Strip lit up at night is spectacular. We thought it was a perfect choice for us and no negatives at all.
Very nice hotel. Good location. Excellent staffPlease write at least 15 words nothing
The rooms are a perfect size and the hotel has fantastic if not pricey food options. Would go just for the food if I had to! Cigarette smoke in Vegas is a real issue. If you don't like your entire wardrobe smelling of cigarette smoke, I'd suggest one of the strictly non-smoking hotels.
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
the pool area is amazing the interior of the hotel is so beautiful, customer service in on track, and lots of privacy. that we can't take our own food/drinks to the pool, not too many bars open when the pools opens and i can't believe graygoose with red bull is 23.00 !!!!! thats all i drink, i had my own liquor and red bulls couldn't enjoy them at all since i spend most of the day at the pool
Automated check in at the main loby was a disaster. Had to then wait in a 45 minute line for the clerk to tell us our rooms were at the Nobu Hotel. I specifically booked a room with 2 queen beds at the Ceasars towers and paid extra. When we arrived at Nobu, the only room that was available was one with a king bed and they would send a roll away. Mind you, this is at 10pm after a long day of travel.
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
Easy for me to charge my cell phone, Ipad I do not think, the room is vacuumed on the daily basis as I happened to see thing laying on the floor. Room Coffee is not free of charge, correct? My next trip to Las Vagas to see Mary and Dony show will be unlikely Ceasar, but I might change my mind.
Spring for the Petite Suite, well worth it!
Loved our room asst
The tv in our room did not work and nobody came to fix it.
Casino was okay Not happy with staff I was not able to get hot water for my sore throat Cleaning not very good The overall stay was not pleasant.
Location The bathroom needs renovation bad. The hallways smell like sewage. Need better ventilation in casino.
Worst customer service ever!!
The location is great and the hotel is a good size- not too big Rooms seem to have been updated some but bathrooms still need work.
Location was perfect There bathroom wasn't clean. Was very dirty hair in the tube.
Location is it's best asset. Peeling wallpaper. Old, chipped, scratched furniture. Waking up to maintenance banging on my door when I wanted to sleep in and had put all the DO NOT DISTURB sign on my door. Maintenance man demanded to come in to my restroom after I told him my wife and I had to get dressed first.
Could hear my neighbor most of the night.
They only had 2 available floors for parking which were full. My room was out dated, dirty and the maid never cleaned the bathroom or removed the used towels. I had drink residue in my cups and my floor was completely dusty. I've never had such a horrible experience at this hotel. I'm extremely disappointed.
Price. Location. Buffet. Cleanliness. Beds. Didnt have the room we booked. Got moved to the smoking section. None of us smoke. Got offered an upgrade but was required to pay for it which I found to be very frustrating.
Location is great Bathroom really needs renovation. Need to pay to get hot water. Hallways smell bad.
Staff was every helpful rooms were clean Nothing really
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
All staff was very helpful and friendly. Hotel was very clean.
This is a strange place. Escalators that take you up too far so you have to go down stairs with your luggage. Nonsensical layout. Bizarre architectural choices. All that being said, the place gets the job done and there is no arguing that it is memorable. No real complaints, just be prepared to be confused trying to find your way around. Also watch out for panhandlers hanging out in the lobby. One guy tried to give me a certificate for a free bible.
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
Rooms were nice and clean. Great location Poor cell phone reception in the lobby
It was clean at least. Overall terrible. I rarely review places negatively if at all but this was rough. First of all, a pain to get to from the strip. The location was bad. I was charged $35 to check in an hour early, then I was given 2 double beds as a solo traveler even though I booked a king. Then my room which was on the same floor as the spa had some weird elevator access issue. When I finally got back to my room, which faced the pool, they had a bright light that flashed directly into my room and the curtains didn't help much. Finally they were blasting loud music until past 11pm when I was staying for work and had 6am meetings. I absolutely do not recommend this place. I've stayed at most hotels on the strip, even the Excalibur was better than this. Stay away. I probably should have complained and gotten things changed, or let them know how bad it was at checkout, but when I was out all day working I just didn't have the energy to deal with it and was in too much of a rush.
We always stay here when passing through Vegas. The beds and rooms are extremely comfortable and always fit a great price!
Location. It's on the strip so it's within walking distance of some great sights and the Promanade has a great selection of eateries. Price: It was relatively cheap for a hotel/casino that boasts that it is the newest on the strip (even though I know it was just a remodeled Imperial Palace). Noise: Our first night of my birthday vacation was spent in a room on the 8th floor across from the elevators and just outside of the parking garage. Between the car alarms and the noisey elevator we got little to no sleep. If the windows weren't old and thin and the walls weren't so paper thin this wouldn't have been such an issue. We requested to move rooms early the next morning and were moved to the 18th floor. Service: After getting settled into our new room we decided to take an afternoon nap to catch up on sleep we didn't get the previous night. During this nap we were awakened by a hotel staff member entering our room unannounced with some type of clip board or tablet. He promptly realized the room was occupied, cursed, and left. We chocked this up to having moved rooms and lack of communication on the staff's part and went about our vacation. At 3:30 the next morning we were awakened by a Guy Feiri restaurant ad that left a message on the answering machine, then it immediately called back and rang several times until we picked up. I called hotel staff downstairs to be directed to who I could complain about this to and was told to wait until 9am when that restaurant opened to call them. I called downstairs when we awoke later that morning and talked to another staff member who said he would contact the restaurant and the marketing department but was offered no compensation for now 2 nights of ruined sleep and was never given an update on the status of that complaint. Entertainment: We decided to try to salvage this experience by playing their slots periodically. To give you a little back story, I lived in Vegas for several years and we visit several times a year. These slots were the tightest slots I've ever played. We would put our money in and would win a couple of very low amounts before watching the rest of our money drained with no entertainment whatsoever. We ended up going to other casinos for this entertainment and had better experiences. Overall this hotel/casino seemed to be the driving force of negativity trying to ruin our 3 nights stay for my birthday vacation. Had it not been for the experiences outside this location our vacation would have been completely ruined. We will never again stay at The Linq.
Express check in/check out kiosk was great and easy to use. Staffs were helpful and friendly. We stayed in room 12041. The drainage at shower panel was not that great. Towels in the room were dirty and the room carpets has stains on it.
Great for the money. Clean, comfortable, and good design I couldn't find my soap in the bathroom for my hands. Not sure if they forgot it or they just expect you to use the body wash, but there is a soap dish, so I'd assume I just didn't get any bar soap.
Hotel room and lobby was clean and updated. It was centrally located which was a huge plus. The hallways were dim, dark, and poorly updated. They kinda seemed dirty. Also, the signage was very poor. It took us 20 minutes to find our hotel room.
Location View from my room
Beautiful room. Comfortable stay. Able to use a kiosk to check in rather than wait in a long line to check in. Plus, we got to check in early! Being charged resort fees of over $30 per day. Pool is closed. We didn't use WiFi. What am I paying for? Plus only 1 of the 2 keys worked.
Location and facilities surronded the hotel. The room is old style and there was nothing in the mini bar.
Nothing Rental car was vandalized in Paris parking garage and couldn't find anyone that actually cared. Horrible experience.
Very conveniently located. Excellent valet parking Main restaurant on casino floor very noisy. Unable to hold conversation.
The rooms were very nice! Can come up with anything
Clean, quiet, and well-appointed rooms. Centrally located on the strip. Check-in/check-out is painful and well below the standard of other Vegas hotels. Maybe it would be better were their automated kiosks working, but they never seem to be.
Location was good. Not like a labyrinth like other LV hotels ... Bells goo is like running a marathon to get to one's room. Room needs to be fluffed. Tired is a good description. Decor fine but seems in need of renovation.
They upgraded our room to a suite on the 31st floor and our French student that is staying with us was thrilled....she LOVED the experience! Thank You! We also love the Paris Buffet...it's always our choice for brunch when we are in Vegas.
It was comfortable, and the location was great. It was nice and comfortable, until I smelled something rancid in the bathroom. The smell was coming from one of those huge National Geographic sized cockroaches. I told the front desk but all they offered to do was clean the room . That ruined my whole stay . I paid to stay somewhere nice if I didn't mind roaches in the room I'd stay at one of the many cheap motels Vegas has to offer
Location was great! It is hard to get to your room. Especially when you have luggage.
Some Staff in reception & buffet were very rude & didn't know what hospitality means.
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The atmosphere in this hotel defies all expectation. We were blown away by the decor and the room itself. We definitely want to stay again! We didn't particularly like that the hotel charges a $30+ resort fee on top of whatever your rate is that you book. It just seems unnecessary.
Room is smaller than I thought, inside decoration also not very 'fancy.' How come this is a 4.5 star hotel. should be a 3 star hotel.
Location is perfect for walking along the strip. GIADA's restaurant is excellent. Food,atmosphere and service was first class.
Location and Decor No
Great location, great rooms, easy walk from entrance to elevators. Giada's restaurant was great, however it needs to open earlier for business traveler's.
The hotel went above and beyond to provide a great experience for the bachelorette party that I stayed with. Everyone was very courteous and I really enjoyed the hotel.
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It's a smaller hotel with short access to the strip and very close to the places we wanted to go. Everyone (except one bell hop) was very cheerful and helpful. The room was clean and with very nice amenities. There was a spa fee but the hotel did not have a spa or anything that resembled a spa.
The decor was pretty cool and the hotel is at a good location on the strip. Could hear all traffic, street performers, night club in our room at all hours Understaffed and rude Horribly strong air freshener through the casino Dirty dark& sticky room Under stocked amenities Fixtures didn't work No late checkout - Pool closed
It was clean, well run, and the location can not be beat. I was not expecting the loud thumping music keeping me awake until two in the morning from their in-house nightclub. Yes it was a weekend, and no, I'm not their young hip target guest. So bottom line, have a family? Avoid The Cromwell
Tranquility and truly friendly and helpful staff. On the strip with readily accessible gambling but structured in such a way that you can relax when you choose. minor maintenance issues with an otherwise wonderful room.
Has class and sophistication. The staff is wonderful And the location is perfect. Great food and service.
Everything was gorgeous - the staff as well as the entire hotel. There's no casino in the hotel so it does provide a haven for when you need a break from the frenzy that is Las Vegas. The bed was awesome! Location is very central on the strip. I would definitely recommend.
The Mandarin Oriental is great for travelers who come to Vegas for a comfortable, luxurious stay and want to avoid the crowds, the smokey casinos, and the noise of the strip that is present at other hotels. The staff there is incredibly professional and courteous and very well trained. We had an amazing stay and every part of our experience was top-notch - and we are seasoned travelers who often stay in nice hotels. I appreciate too that the entire hotel was non-smoking. The prices are high, but you often get what you pay for... however I think the spa prices, even for basic services, are quite steep - such as $120 for an express pedicure.
Loved that it was non smoking and non gaming! Beautiful pool, free yoga class and close to everything. The restaurants were also very good.
I like serenity yet convenient of everything for leisure. Excellent service!!! I strongly recommend to anyone!! Sarah
Staff really understood customer service. Hotel was cold - food expensive and medicore at best.
I liked that you were in Vegas but this hotel was a little eacape from the craziness I didn't like that our room faced the busy bridge from the shops and Aria so there was noise all night long
The MO is an unexpected and beautiful facility that is everything Vegas is not. If your looking for sanctuary from the 24/7 insanity of Vegas the MO is that and so much more.
This is an island of paradise among the insanity of Vegas. The attention to detail is without equal. There is no casino which provides a number of benefits. The walk to the room is very short, the line for a cab is non-existent, Starbucks is right by the front door, there is no line at check-in, and you are never hustled by prostitutes, pimps, or marketers. In my opinion, this is the only place to stay. It is expensive for a very good reason. In this case, you get exactly what you pay for... I found no fault with this luxury hotel. The water pressure is great, service is prompt, and the concierge is able to achieve monumental feats on very short notice.
Sevice is very good. But sometimes too good just makes you uncomfortable. The room is very nice, the tub in bathroom is gorgeous. Overall, the gotel is worthy to live. Even the price is a little high, so I would recommend to live when there are some special deals.
Great staff. Room was very clean. Nobu restaurant is not to be missed, excellent service there. The wood in the bathrooms has water stains on it. They should have put more varnish or shellac on it if they want wood in the bathrooms. It looks worn and older than it should so it detracted from my rating of the room. TV use is too complicated.
Hotel is in poor shape, rooms are not clean. Front desk staff is horrible but the AGM is a very nice guy and helped me relocate to Ceasars palace. I was not willing to waste my vacation. Front desk staff behavior and level of communication skills in English
The VIP service was excellent and the bathroom was gorgeous. View from the room was awful.
Unique character, modern eclectic finishes. Very nice feel and atmosphere. Location inside Caesars Palace a little awkward.
Private, amazing service and staff.
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Very clean and quiet ! The bed was most comfortable hotel bed I have ever slept on. No coffee maker in room, and the available coffee on Spa level is only till 11 AM
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I felt that the staff was great! Very courteous, and very helpful. No coffee cups for left the second morning for us. For a hotel that expensive, they should have a coffee maker in the room instead of a water heater an instant coffee packets.
Great staff, great location, private and quiet while within the framework of the Caesers extravaganza. Most definitely would return. I became ill on my last day and the staff couldn't have been more helpful. Not one thing!
location fees for everything
Caesar's restaurants. The first night I arrived, the iron was not working. Three calls and 40 minutes later, no iron. I was told no telling how long it would take. Had to get the manager involved. No change available at Nobu front desk. Had to walk to Caesar's front desk.
Beautiful facility, modern design, very well maintained and clean. We really liked the room and the location of the hotel. Negatives -- I had requested an upper level room when I reserved, but at check-in, I had been assigned a *very* low floor room -- Front Desk staff told me I could NOT change to an upper floor room because "the booking company controls the room assignment". ??? The morning of checkout, the Front Desk informed me that I could NOT have a *15 minute* checkout extension because of my "reservation type". Also, had to wait 30 minutes outside for the valet to retrieve my car. (forced valet parking -- no self-park possible at Vdara). This was on a relatively quiet Tuesday morning -- can't imagine what the wait would have been on a busy weekend.
Kitchen included. Beds are comfortable and location was away from the strip so easier to get rest at night.
Used the 2 BR. Nice having room to relax. Upscale. Pool areas nice. Close to strip.
My friends and I (4 ladies in our late 20's, early 30's) traveled to Vegas to celebrate a birthday and stayed at the Marriott Grand Chateau. We selected this hotel because of the price ($207 per night), location (1 block from the strip and directly across from Planet Hollywood Mall/Casino), and room set-up (2 bedrooms with 2 full bathrooms and kitchen). The rooms were amazing and we had plenty of space to spread out and be comfortable, esp with the extra bathroom that we found extremely helpful when we were getting ready to go out at night. The only downfall is the early check-out time of 10am. Also liked that is was a non-smoking facility, which gave our lungs a break! Early checkout time (10am), but the hotel will hold your luggage for free.
we were upgraded to a great room with a view over the Bellagio fountains and the Paris balloon. We had such a good stay we didn't want to leave!
Very central & on main strip. Comfortable, pleasant with good shopping ammenities. Whilst smoking is permited in the resort, you could not smell the smoke as you walked through the casino unlike other hotels. The hotel coffee lounge provided poor service. We ordered cappuccino's to receive a very small tea cup that was only half full. When we asked for milk to top it up it was brought out cold. They charged enough to provide a decent size & quality of coffee. You'd expect more from a hotel like this.
Facilities on the hotel side are poorer than others on the strip and facilities such as gym are extra and expensive. Quality of the restaurants and service is very poor and same price as others around - best avoided in the hotel
Comfort in the room. facilities throughout the complex. Dining options-good value. Found the arrival and parking stressful in thet we could not self park and opted for the valet service which ended up O.K.but we didn't know that at the time.Not enough personnel for checking in- quite a wait.
There were 2 nightstand lamps, one was not working, and the other one had a light bulb hanging off the base (the socket is broken). The room was way too dark. I called house keeping to ask for an extra floor lamp and fixing the 2 night stand lamps. The did give us a floor lamp, changed the light bulb on the dead lamp, but they did not fix the one with broken socket so the light bulb was hanging on the base during out entire stay (not exceptable for such a high standard hotel !!!)
comfy beds and pillow selection. No room safe. Valet takes too long (average 30 mins. car pick-up). Self park garage too far from main lobby that we avoided meeting our friends at the hotel for dining and gaming. Too much walking...just inconvenient.
N/A. Booked three rooms and they are at three different floors (8, 23 and 34).
The Casino. Tiny room.
Comforatable large room. Pools were excellent. Being accosted by Guest services as soon as we checked in for a so called "Free Dinner", which turned into a sales speel about a presentation we should go to that would tell us about the hotels changes etc. In the end we got a free breakfast (if you can call it that) - packages muffins and Danishes, awful machine coffee (not exactly as he had described initailly). In the end it was a sales pitch about buying into a timeshare of the hotel!! Wasted 2hrs of our time and we only had a day and a half there as it was. Watch out for anyone who offers something free - as it all ends out being timeshare selling.
Location of the hotel... mid-strip, close to everything. We saved a lot on transportation. The rooms themselves were not up to what I expected. No coffee makers (so I'll spend $5 a cup downstairs @ Starbucks?), tiny window with "strip view", closet/tv armoire was falling apart, carpet was old, no refrigerator.
The location was great, very central on the strip. Good shopping facilities and restaurants. Staff were a little slow to respond to a maintenance issue we had in our room.
I always stay here and the rooms are always amazing.
The suites are spacious. Had a views of the Paris Eiffel Tower that was amazing. The pool area was very nice and didn't play loud thumping techno music. Close enough to the Las Vegas Strip. Nonsmoking and no casino so clean air and quiet. Good security.
The host who checked us in was very friendly and gave us a lot of useful information. The 24-hour bar was very useful, especially after landing after midnight, and it being too late for us to go out. The bartender was very friendly and hospitable. I liked the added security before getting to the elevators with the "guard" standing by to make sure everyone had working keys before entering the elevator area. It was a little of a hassle to have to go to some rooms because they were on different towers. So, if they were on the 6th floor, but we were on the 50th floor, we had to go back down to the bottom floor to take another elevator to get to our friends' room. It was a little inconvenient. Also, when we asked housekeeping for clean towels, she reacted as if we were accusing her of stealing from our room. We were just asking if we could get new towels, because ours were laying on our beds, etc. Her reaction was odd since we weren't accusing her of anything.
Clean modern decor. Swanky Mad Men feel
I like that it was a smoke-free environment and that it felt somewhat away from the constant commotion of The Strip and casino floors, but was an easy walk to get there.
Really great staff !! Room was clean and super nice No restaurants in the property. It's attached to the miracle mile shopping center....kinda tacky.
Rooms were so big. Best experience by far. Will be booking there from now on Some stuff were not working or a little difficult. Like the washer and dryer. Projector , jetted tub all work but difficult to handle
The room was not clean. There were stains all over the sheets and the bathroom faucet handles were filthy. Not what I expect from a Hilton.
The bed and view were great Overbooked couldn't stay longer
The hotel was beautiful and very clean. We enjoyed the access to Miracle Mile. Very responsive staff and room service. We enjoyed the set up of the Jr Suite room, with fridge, access to bathroom from the hallway and not just sleeping room. Nice tub and large closets. Furniture was comfortable and the bed was exceptional. A few details kept creeping up. The buttons on the phone didn't take you to the correct spot (pressing bell man went to IVR with no selection for bell stand). Miscommunication on the hotspot sign in (not on our room key folder and wasn't told at check in. Booking through one of their partners held a few surprises...no hilton points, wifi not free, "availability" of requested room. For example, I got a great email asking what kind of room preference (view, quiet, high floor, etc.) and a request for the timeframe I would arrive (late afternoon, evening etc.) Email was confirmed and they would do their best to accommodate. FYI I selected the view because my business partner and I would be spending two and half days developing our business plan in our room. When we entered the room, we were staring directly into the parking garage. Hey, guys don't ask if you can't deliver. Don't set expectations you can't fulfill. Whenever I book through third party, I seem to get treated as a sub-guest. But surprise - my experiences still contribute to my brand relationship overall. Usually with Hilton, the service and details are stunning.
At face value, the Elara looks like a nice hotel. However, it was obvious that they didn't put the amount of $$ into the amenities that matter. Horrible wifi even after paying a premium price Check-out at 10 Remote control did not work IT support was not on-site and could not help The bed bowed into the middle The water pressure was horrible Not a fan of black toilets and jetted tubs.