Good to know
Distance to city centre
Distance to airport
|"Exceptionally helpful & friendly staff."||(in 64 reviews)|
|"Brilliant location and excellent staff."||(in 75 reviews)|
|"Plenty of great restaurants close by"||(in 5 reviews)|
|"shower was molded and smelly"||(in 8 reviews)|
|"Poor room service menu"||(in 7 reviews)|
|"Definitely not what you would expect in a 5 star hotel."||(in 5 reviews)|
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The staff were incredibly helpful and friendly. Excellent welcome when we arrived very tired. The room was lovely and the bathroom was about the same size as the bedroom. Very clean and modern. The location was fantastic, some attractions within walking distance and a short metro ride away to others. Right next to Retiro Park which comes alive on the weekend.
very nice spacious room , exceptional location , very nice and kind staff .
Location is great. Rooms were very good
Outside restaurant could be better
Nice reception people and great location
There's only one elevator so on average we waited 3 to 5 minutes every time we needed to use it..and it is used by staff and service people as well..and the elevator door needs 8 to 10 seconds to close.It is a pitty they cannot fix a simple thing like that.
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 1,136 reviews
Things to know
- Spacious rooms
- Wonderful sightseeing
- Great reception
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Hotel Hospes Puerta de Alcalá
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Does Hotel Hospes Puerta de Alcalá offer free Wi-Fi?
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Does Hotel Hospes Puerta de Alcalá offer free airport shuttle service?
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Most popular landmarks
- Puerta de Alcala 94 yd
- Plaza de Cibeles 379 yd
- Museo Naval 0.3 mi
- Museo Thyssen-Bornemisza 0.4 mi
- Parque del Retiro 0.5 mi
- Museo del Prado 0.5 mi
|Madrid Barajas||7.7 mi|
|Madrid - Recoletos||381 yd|
|Madrid - Hostal Vázquez de Mella||0.6 mi|