As a couple felt very welcome
5 stars
NH Collection Madrid Palacio de Tepa
Photos of NH Collection Madrid Palacio de Tepa
Overview
Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic sites. Prado, Reina Sofía and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botín and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. In the morning, delight in a fresh breakfast. A 7-minute walk away from the hotel, you will find Paco Roncero Restaurante, a gourmet restaurant awarded two Michelin stars.
Latest deals for NH Collection Madrid Palacio de Tepa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at NH Collection Madrid Palacio de Tepa
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Shower chair
- Accessible by lift
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Dining
- Wine glasses
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
General
- Window
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Inner courtyard view
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Fax
- Desk
Things to do
- Bicycle hire
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Spa
- Spa and wellness centre
- Massage
Fitness
- Fitness centre
Reviews of NH Collection Madrid Palacio de Tepa
8.6
Very good
1871 verified ratings
Wonderful
1157
Very good
329
Good
189
Okay
82
Fair
58
Mediocre
24
Poor
32
Summary of reviews
Guests say
Guests appreciated the excellent location and friendly service, but many expressed dissatisfaction with the cleanliness of the rooms and facilities. Issues such as dust, unkempt rooms, and inadequate maintenance were frequently mentioned. Overall, while the hotel has potential, it falls short of the five-star standard in cleanliness and amenities.AI-generated from customer reviews
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Score by provider
8.6 out of 10
546 reviews
8.7 out of 10
23 reviews
8.9 out of 10
4 reviews
9.7 out of 10
2 reviews
All reviews
Pros (+) Location of this Hotel was great , very close to most of the tourist attractions. Easy walk to shopping and restaurants.
Cons (-) Overall the room was very clean, however the bath tub had some stains from the water. So while I would have liked a bath I did not.
Location
Calle de San Sebastián 2, 28012 Madrid
What's nearby
- Plaza de Santa Ana124 yd
- Teatro Español180 yd
- Puerta del Sol428 yd
- Madrid City Centre0.3 mi
- Plaza Mayor0.3 mi
- Museo del Prado0.5 mi
- Teatro Real0.5 mi
- Plaza de Cibeles0.6 mi
- Plaza de Oriente0.6 mi
- Palacio Real de Madrid0.7 mi
- Plaza de Espana0.9 mi
- Parque del Retiro0.9 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about NH Collection Madrid Palacio de Tepa
Low season | August |
|---|---|
High season | June |
Average price (weeknight) | £264 |
Average price (weekend night) | £248 |
When to book a room at NH Collection Madrid Palacio de Tepa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city centre | 0.1 mi |
Nearest airport | Madrid Barajas |
Distance to airport | 8.5 mi |