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The peace and comfort The bathrooms could be improved. They functioned fine but looked a bit tired and need of new tiling
I found the staff really friendly and helpful and ate in the hotel restaurant each night, although relatively empty I found the food to be of an exceptional standard. I would recommend this hotel for a short stay.
Very good restuarant
Food was excellent
Friendliness and attentiveness of staff
Good location, nice old building Poor room facilities - no bathroom mirror, no bedside light, pathetic shower. Breakfast started too late for, and overall the hotel was expensive for what was available
the inclusive rate for breakfast was very good value for money
The room was very cosy, the food was excellent and the staff were efficient and helpful. Single room was a little small would have liked a bath rather than a shower
Convenient location. Good value. Nice Rooms. Occasionally noisy guest in above or nearby rooms. Not a major problem though.
The room was spacious, had a four poster bed and was very comfortable. Breakfast was excellent. The bathroom was tiny compared to the large bedroom and was rather tired and dated. Dinner was very average and the restaurant and bar areas had zero atmosphere. 1980's music playing at such a low volume it was pointless. Staff, whilst polite, didn't seem very customer oriented. I was made to wait ages to check in and then again when trying to order drinks even though I was the only one at the bar
Excellent food, very clean and friendly staff
Food, location. Weather, but you can't blame the hotel for that!
Quiet, Neat Presentation, Rural location(small village, very helpful staff, very good local dinner and breakfast menu, overallo good value for money
The Street lights shone into the room as it only had blinds.
Rooms really cosy. Bar staff pleasant and food quick and hot
The quality and cleanliness of the bedroom. Service and pleasantness of staff at breakfast.
The room was clean and fresh, food excellent, very pleasant staff both friendly and welcoming. Enjoyed a meal in the lounge bar in the evening. Nothing
Nice clean room, and good food and service in the bar Limited Breakfast period ie 7:45 - 9 at the weekends! And few staff available to service breakfast. We had to go looking for someone to serve us
al but no elevator elevator
Friendly atmosphere and staff
Room/decor/fittings was of high standard and excellant.Very comfy. The bathroom lino was very badly fitted with it puckering up and coming away - very in contrast to rest of room. Lino fitter should have been recalled.
Refurbishment in hand.
A warm welcome again. Full Scottish breakfast excellent as always. Er... a higher chair for the desk would be ideal for working. That's about it, though.
I experienced the worst customer service ever - I received the rudest of telephone calls from the management on my return home accusing me of 'having a man in my room'. It was actually my husband who visited me for dinner and left due to needing to get to the airport that night for a filght connected with business. They then subsequently and fraudulently took money from my bank account via the debit card used in settling my account - my bank informs me that due to chip and pin this shouldn't be able to happen, but sometimes does.
Service was very friendly and efficient
Very well-appointed rooms and excellent cuisine. Outside appearence did not do it justice.
Friendly staff, modern design and very clean. We are used to a king bed so found double bed too cramped.
Nice, cosy, big room. Nicely refurbished dinig room. Friendly staff. Hotel facilities and Bar closed very early for a Saturday night (app. 11 m)
Lovely well decorated clean and comfortable room, pleasant warm breakfast room, good breakfast just right for a cold day. We arrived late and could not get anything to eat at all (even a sandwich) hotel then closed at 11 so getting a pint was rushed as they where keen to lock up. But to be fair It is off season and this was more of a feature of the whole area and not the hotel.
A very nice dinner beautifully served. Also very nice bedrooms and bathrooms
The service was friendly and the food was excellent.
Clean if somewhat over fussy The room was small (converted attic) and not up the standard we expected for the price. The dinner was good but overelaborate and expensive. It called itself a hotel with associated prices but was actually a good b & B.
High standard - attention to detail - fine house, beautifully furnished - friendly welcome by owners -exceptional food & service- felt home from home . Nothing was too much trouble. Intend to return for a longer break. A shower in the bathroom would have been nice.
The dinner was excellent, not only regarding the quality of the food, but even as a social event. I missed a telephone in the room and internet access in the hotel.
Small immaculate hotel quiet position top quality food Having to share a table with other guests. No choice of menu.fixed eating time.
hotel and staff were really nice
Location and room Cats,dogs, only one menu - no choice, no seperate table to dine or have breakfast, feeling of bordingschool was apparent.
Everything. Bedroom and en suite spacious and very clean. Full breakfast included. Would prefer individual tables in dining room
Peaceful location in a beautiful area, great food, very comfortable room etc, a perfect place for a weekend break.