New York Hostels

Hotel staff was very friendly and helpful. Our hotel door was jammed a bit and was hard to open and close. The door knob was also broken so you would have to turn it all the way and basically kick the door to open it.

The staff were really helpful and the room was very clean The room was not available for us on the first night and we were checked in at another hotel. Also the tv didn't work, there was no iPod dock and the shower valve was unreliable.

Clean, but the heating battery didn´t work properly so it was quite chilly in the room.

The hotel was nice,but staff was really rude and unwilling to help you. I wouldn't recommend this hotel to people witch are looking for a hostel like experience. Staff,Staff,Staff,especially male Caucasian guy. He was rude to me and my sister.

There were the problems with hot water in the bathrooms (2nd floor) in the morning during my stay in the hostel

Good location, nice atmosphere, cleaner than the average hostel in NYC always a long line at the reception desk

Reading reviews over Broadway Hotel & Hostel on the internet, we had low expectation and was prepared for the worst. But we were pleasantly surprised on arrival on how good this hotel is. We had the Double Bed / Deluxe Room. The room was clean and spacious. Excellent bed with clean sheets. Nice, clean bathroom and clean towels everyday. Two blocks away from the subway station, and lot of nice restaurants / cafes in the neighborhood. no water cooker, no phone

Location is ok The rooms do not have a roof, just because the owners think they are smart by selling you "privacy" but really all they do is set wood boards between beds, so you book a room and get a 60 bed room, noisy, smelly and the bathrooms are the worst I have seen in NY, had to change hotels but lost all money because it was non refundable of course.

My room lights and a fire alarm tweeting caused me distress

I liked the in-room fridge, the proximity to the subway, and the workout facilities. These were the best things about the place. I didn't like that the staff puts men in rooms next to the women's bathrooms and showers. I also really didn't like that the women's shower room didn't lock properly, which left women vulnerable during their shower time. I checked out after one night because that made me very nervous. The cleaning staff was loud, the front desk staff didn't care about the lock on the shower room door, and only one elevator was working.

location dirty restroom

i liked the location, and the coffee The mattress size was really little, the bathroom seat was so old, it looked dirty. They really need appropriate door locks, because the other ones had tape on them

Location was excellent and price was affordable. $2 to store a bag was reasonable and security staff assisted with that cheerfully. Perhaps it was an off day, but the 8th floor had a pervasive odor that was unpleasant to say the least. I also was cursed with untidy floor mates who messed up the bathroom and this wasn't cleaned during the 14 hours I was sharing it. The front desk also had an indifferent attitude while checking in - almost as if my presence was disturbing their other plans for the evening. I am pretty tolerant of shared facilities and budget properties in NY, but overall this experience managed to fall even below those standards. I enjoyed my stay at the East Side Y last year, but this stay at the West Side Y left a lot to be desired.

Wow! to the location and gym facilities. With just a few small fixes, this could be a great (NYC inexpensive) place to stay. There was no facecloth provided There were ZERO coat hangers in the closet in my room, despite lots of space for them. One of only three showers in the only male bathroom on the 9th floor was broken (the water control handle was broken off) and could not be used. Your wifi network system blocks all access to destination port 465, ie SMTP, one of the oldest and most basic protocols on the Internet. Yes, many people get their mail through the web (http) nowadays, but many of us don't, and there's no security or other reason to block ssh, ntp, smtp, etc ports. First day, there was no shampoo nor conditioner in my room Second day: there was conditioner but no shampoo in my room. There was no water fountain / source of drinkable water on the floor (bathroom taps sprayed). On two cold days in late April, the room was too hot at night.

For my trouble I was given 2 entries to empire state building. Room floor was never cleaned. When I arrived I was given a room that was not clean. The second room was horribly noisy at night, it was in front of the elevator and the was a noise of something dropping inside a pipe. The third room I was in was in a floor being refurbished. This floor was very good but very noisy around 9 pm. After 1 night in the third room I was told I had to change. The manager wanted to give us 2 bunker beds and we are a couple, we payed more to sleep together. Fourth room was kind of OK. Notice that all the doors in the hotel make a big noise so you need ear plugs to be OK.

Comparatively doesn't worth for the money your service and facilities. Elevator is deadly experience. Breakfast location is unbelievable and terrible. Not clean at all. Toilet tap handle bath shower was broken since the moment we entered and no body was bother to fixed and I was suffered lot with my kids for five days. Minimum facilities at least should provide for the people who are paid. And receptionists must show more profitionalism. Drinking hot water facilities in the room at least. ? Deadly elevator. Breakfast room location very danger full of electric wires room and no body bother to clean. Only WiFi was good.