i had a beautiful stay in a wonderful hotel, I was unhappy I paid $100 for parking for two days.
Updated the very large open atrium to current standards.
Only one restaurant...food only marginal.
Room not prepped
It was relaxing
I like everything the dcoration the atmosphere the personal was very profesional
The parking access to the building
Very clean !!! Very good customer service Lily Parrish
Lacking for this business traveller
Beautiful property, great staff, and I did enjoy getting to take a dip in the pool at the end of a long day, since it's open until midight!
$15 per day for spotty WiFi is terrible for a business traveler. I'm a Marriott Rewards member and so told WiFi was only free if I booked directly through Marriott - but you don't always have control over these things when you're booking business travel. Very little in the area - Sea World across the street, but just a 711 and Bonefish grill in the area and VERY DARK sidewalk and parking lot make it clear this is not an area for pedestrians. Seemed a great fit for families, with the water park, but as someone in town for a conference, it didn't offer anything to make me a repeat customer.
Staff are wonderful, specifically at the Mist, and values, very respectful and kind. Also, I thought I had misplaced some cash, and my room attendanant must have found it and he/she folded everything in my room nicely, and there was the bundle of money I thought I had lost! I loved the gym, the pool, the lobby bars and restaurants. Steve, Jimmy and Jamie, at the Mist, specifically, were kind and so nice and accommodating. Good service equals happy customers,they deserve a bonus for working hard and remaining not only calm, but kind, even at peak times with a variety of guests to deal with, including some that were less than kind.
My room had ants upon arrival, however I was quickly moved to a new room, although I had to ask for the move, it turned out on.
Excellent high quality staff, service, facilities
The staff was great - from the valet, to front desk, to concierge and housekeeping. Lounge and restaurant (buffet breakfast was GREAT) drinks, food and service were top notch. We found everything clean, well-stocked, and in good condition. Very comfortable beds, linens, and nice towels. Room was very quiet, even though it was close to the elevators. Free valet parking for our Hybrid car, too!
The A/C didn't quite do the job - it never did get down to the thermostat temp of 72 - although it indicated it was. We then set it to 65, but it never got any cooler. Had we stayed another night, we would have asked that it be addressed. In room coffemakers - inconveniently placed on a bottom shelf of the TV cabinet. On/off switch was broken. Two creamers that barely turned the coffee a different color - surely could be better on that front.
Definitely staying again
The atmosphere was beautiful. All staff and services were amazing. Dominic at the front desk was very friendly and helpful. The hotel was very clean and well designed.
Parking is $20 but it's not too bad considering how affordable the hotel is.
Everything. Staff, cleanliness, spectacular room accommodation, food, pool. 5 stars from us. Will be back next month.
Very nice hotel
Friendly staff, very nice hotel, great food, nice pool, 20.00 resort fee per day very worth it. Walking distance to Seaworld and Aquatica.
I love this resort!!!
The water park was amazing, the rooms we luxurious and clean!!! This will be where me and my family stay every time we visit Orlando!!! The price was good as well!!
There was nothing to not like!!
Experience an unforgettable stay at Renaissance Orlando at SeaWorld®. Our ideal location, incredible amenities and expansive event venues make our SeaWorld resort the perfect choice for every visitor. Settle in to our spacious guest rooms, the largest in Orlando - then explore all the fun on and near our hotel. Relax poolside with a beverage while the kids splash in our waterpark, complete with water slides, toddler play area and more. Enjoy delicious dining in our multiple restaurants and Toppers Creamery®, featuring choices from traditional comfort food to fresh sushi. Take time to refresh with a spa treatment at our new Privai Wellness + Spa on the second floor. If business or an event brings you to our hotel near SeaWorld, you'll appreciate the comprehensive services available in our over 200,000 square feet of indoor & outdoor spaces. Whether joining us for a family vacation, a romantic escape or a destination wedding, we look forward to welcoming you to our inviting resort hotel in Orlando, Florida.
Based on 4,736 reviews
Value for money
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