Philadelphia Marriott Downtown, Philadelphia Hotels from £149

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 3,383 reviews

Location

8.9 "Location is great."
Service

8.2 "Great service."
Room

6.8 "Rooms are ok."
Breakfast

5.1 "Breakfast is mediocre."
Value for money

4.0 "Value below average."
Pool

3.4 "Pool is below average."
WiFi

3.1 "Disappointing internet connection."

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Overall rating

Based on 1,488 reviews

Service

8.4 "Great service."

8.9 "89% found the staff to be very friendly."
Location

8.4 "Location is great."

9.6 "96% liked the proximity to shopping."

9.6 "96% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "City centre within easy reach, said 100%."
Room

6.1 "Rooms are ok."

6.8 "Beds were acceptable for 68%."
Breakfast

4.7 "Breakfast is below average."

3.2 "68% said the breakfast was too expensive."
Value for money

4.6 "Value below average."

3.7 "63% thought it was overpriced."

3.2 "68% said the breakfast was too expensive."
Pool

3.2 "Horrible pool."
WiFi

3.2 "Disappointing internet connection."

3.7 "63% thought it was overpriced."

2.1 "79% said the wifi quality was bad."

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Overall rating

Based on 1,217 reviews

Location

8.6 "Location is great."

9.7 "97% liked the proximity to sightseeing."

9.3 "93% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."

10.0 "Business sites within easy reach, said 100%."

10.0 "Easily accessible by car, said 100%."

10.0 "Near to public transport, according to 100%."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

7.8 "Good service."

8.8 "88% found the staff to be very friendly."

8.4 "84% thought the service was very professional."
Room

5.6 "Rooms are ok."

7.0 "70% said rooms were clean."
Breakfast

5.0 "Breakfast is mediocre."

4.0 "60% said the breakfast was too expensive."
Pool

3.3 "Pool is below average."
Value for money

3.1 "Terrible value."

3.1 "69% thought it was overpriced."

4.0 "60% said the breakfast was too expensive."
WiFi

2.4 "Disappointing internet connection."

3.1 "69% thought it was overpriced."

1.8 "82% said the wifi quality was bad."

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Overall rating

Based on 304 reviews

Location

9.0 "Terrific location."

9.3 "93% liked the proximity to shopping."

9.8 "98% liked the proximity to sightseeing."
Service

7.6 "Good service."

9.0 "90% found the staff to be very friendly."

8.2 "82% thought the service was very professional."
Room

6.9 "Rooms are ok."
Amenities

6.3 "Average amenities."

6.2 "62% thought the building was acceptable."
Value for money

4.2 "Value below average."

3.9 "61% thought it was overpriced."
WiFi

3.6 "Internet is poor."

3.9 "61% thought it was overpriced."

2.6 "74% said the wifi quality was bad."

Overall rating

Based on 372 reviews

Location

8.9 "Location is great."

9.8 "98% liked the proximity to sightseeing."
Service

8.2 "Great service."

9.0 "90% found the staff to be very friendly."

7.1 "71% said the reception staff was great."
Comfort

7.9 "High comfort."

8.2 "82% thought rooms were spacious."

7.8 "78% said the beds were comfortable."
Room

6.8 "Rooms are ok."
Value for money

4.0 "Value below average."

3.3 "67% thought it was overpriced."
Pool

3.5 "Pool is below average."
WiFi

2.9 "Disappointing internet connection."

3.3 "67% thought it was overpriced."

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Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Great shopping"

"Wonderful sightseeing"

data provided by TrustYou

Recent reviews

All reviews
Positive
Neutral
Negative

10.0

review from

Too big if anything. 8 minutes to get to/from room

Reviewed Sep 2016
8.2

review from

The hotel does not offer Reward points when I book through Kayak

Reviewed Jun 2016
9.1

review from

Sizable room with modern amenities with a very comfortable bed and pillows. Friendly, helpful staff. Great workout room. Convenient central location. Large, sociable bar and lounge area. There was a stain on my sheets; could tell that it was something that had been washed/dried into place, but still a little disappointing for a hotel chain of this quality. I was given a room accessible for persons with disabilities, which I was fine with, but was not asked by the check-in staff first. The only downside to the accessible room was that the doorless, tubless shower got water all over the bathroom floor and soaked the bathmat regardless of how I adjusted the shower-head. Really, these are just minor inconveniences from an otherwise great hotel. Would definitely come back.

Reviewed Jun 2016
10.0

review from

Great location, beautiful pool (with very accommodating hours) and clean & comfortable room. Very friendly, helpful staff.

Reviewed May 2016
4.5

review from

Location is good. Beds not comfortable at all. Internet didn't work, unacceptable considering there is a extra charge Keep a bottle of water in the room!!

Reviewed Nov 2015
9.1

review from

Central location, clean rooms, many hotel amenities, ease of check in and check out, responsive stadd. Room too small. Was told I would get two Queen beds and larger room and did not receive. Terrible view of construction site.

Reviewed Nov 2015
8.0

review from

Clean, quiet, location No hot tub in the pool area

Reviewed Sep 2015
9.7

review from

Our room was very large! Especially for for hotel in the middle of a major city. Very high ceiling and tall windows made for a comfortable stay. Long walk from lobby to rooms and viva versa. Stairway was very dirty.

Reviewed Aug 2015
10.0

review from

Close to Center City, comfortable room and beds, quiet for sleeping in.

Reviewed Aug 2015
7.1

review from

GREAT LOCATION ROOMS WERE NOT CLEANED WELL. TOILET WAS USED AND NOT CLEANED PROPERLY. PEOPLE NEXT DOOR TOO LOUD, TOO LATE...

Reviewed Aug 2015
7.4

review from

The location of the hotel is the definition of ideal. Many modes of public transit are easily accessible. Just on principle, any hotel should be able to provide free, or, at minimum, reduced fee parking. This hotel has neither. Be ready to fork out another $40/day for parking.

Reviewed Jul 2015
8.5

review from

The hotel was right in Center City. Plenty to do within walking distance. Housekeeping was outstanding. The front desk was woefully understaffed considering the number of people staying in the hotel. They also charge for Wi FI service...$17/day.

Reviewed May 2015
8.0

review from

Staff was friendly. Rooms were clean. Great location. Lobby is loud. Food is expensive, and sub par for the price.

Reviewed Mar 2015
6.0

review from

Room was large and clean. Had one party staying one night and one staying three nights. They could not keep it straight and kept deactivating key card of three night room. Valet parking took over 20 minutes to retrieve car when they could not find keys. Hotel is attached to Philadelphia convention center. I would only stay there if attending a convention.

Reviewed Aug 2014
7.0

review from

Close to the convention center Parking is OBNOXIOUSLY EXPENSIVE, No free internet in the rooms,.

Reviewed Jun 2014
5.6

review from

the hotel location is nice, convinent because convention center is connected to the hotel. we stayed four nights, first three nights were quite. fourth night, we complained about other guest making to much noise and complained to front desk. Front desk sent security to tell them to quite down. the guest must have found out the we were the ones who complained so they purposely made more noises and in the morning they dumped a whole ice chest of ice in front of our door. we again complained at front desk and the desk clerks attitude was rude and not wanted to do anything about it.

Reviewed Mar 2014

10.0

review from

Too big if anything. 8 minutes to get to/from room

Reviewed Sep 2016
8.2

review from

The hotel does not offer Reward points when I book through Kayak

Reviewed Jun 2016
9.1

review from

Sizable room with modern amenities with a very comfortable bed and pillows. Friendly, helpful staff. Great workout room. Convenient central location. Large, sociable bar and lounge area. There was a stain on my sheets; could tell that it was something that had been washed/dried into place, but still a little disappointing for a hotel chain of this quality. I was given a room accessible for persons with disabilities, which I was fine with, but was not asked by the check-in staff first. The only downside to the accessible room was that the doorless, tubless shower got water all over the bathroom floor and soaked the bathmat regardless of how I adjusted the shower-head. Really, these are just minor inconveniences from an otherwise great hotel. Would definitely come back.

Reviewed Jun 2016
10.0

review from

Great location, beautiful pool (with very accommodating hours) and clean & comfortable room. Very friendly, helpful staff.

Reviewed May 2016
9.1

review from

Central location, clean rooms, many hotel amenities, ease of check in and check out, responsive stadd. Room too small. Was told I would get two Queen beds and larger room and did not receive. Terrible view of construction site.

Reviewed Nov 2015
8.0

review from

Clean, quiet, location No hot tub in the pool area

Reviewed Sep 2015
9.7

review from

Our room was very large! Especially for for hotel in the middle of a major city. Very high ceiling and tall windows made for a comfortable stay. Long walk from lobby to rooms and viva versa. Stairway was very dirty.

Reviewed Aug 2015
10.0

review from

Close to Center City, comfortable room and beds, quiet for sleeping in.

Reviewed Aug 2015
8.5

review from

The hotel was right in Center City. Plenty to do within walking distance. Housekeeping was outstanding. The front desk was woefully understaffed considering the number of people staying in the hotel. They also charge for Wi FI service...$17/day.

Reviewed May 2015
8.0

review from

Staff was friendly. Rooms were clean. Great location. Lobby is loud. Food is expensive, and sub par for the price.

Reviewed Mar 2015

7.1

review from

GREAT LOCATION ROOMS WERE NOT CLEANED WELL. TOILET WAS USED AND NOT CLEANED PROPERLY. PEOPLE NEXT DOOR TOO LOUD, TOO LATE...

Reviewed Aug 2015
7.4

review from

The location of the hotel is the definition of ideal. Many modes of public transit are easily accessible. Just on principle, any hotel should be able to provide free, or, at minimum, reduced fee parking. This hotel has neither. Be ready to fork out another $40/day for parking.

Reviewed Jul 2015
7.0

review from

Close to the convention center Parking is OBNOXIOUSLY EXPENSIVE, No free internet in the rooms,.

Reviewed Jun 2014

4.5

review from

Location is good. Beds not comfortable at all. Internet didn't work, unacceptable considering there is a extra charge Keep a bottle of water in the room!!

Reviewed Nov 2015
6.0

review from

Room was large and clean. Had one party staying one night and one staying three nights. They could not keep it straight and kept deactivating key card of three night room. Valet parking took over 20 minutes to retrieve car when they could not find keys. Hotel is attached to Philadelphia convention center. I would only stay there if attending a convention.

Reviewed Aug 2014
5.6

review from

the hotel location is nice, convinent because convention center is connected to the hotel. we stayed four nights, first three nights were quite. fourth night, we complained about other guest making to much noise and complained to front desk. Front desk sent security to tell them to quite down. the guest must have found out the we were the ones who complained so they purposely made more noises and in the morning they dumped a whole ice chest of ice in front of our door. we again complained at front desk and the desk clerks attitude was rude and not wanted to do anything about it.

Reviewed Mar 2014

Philadelphia Marriott Downtown

£149+

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