Recent reviews
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10.0
We could walk to everything we wanted to do. It was NFL Draft and Penn Relays weekend so the room wasn't cheap - we wanted to stay 3 nights but could only afford 2.
review from KAYAK -
7.4
The hotel was very clean and cosy. The food was great as well. I highly recommend 13 Restaurant for breakfast and lunch. We asked for a room with two beds; one bed for me and my wife, and the other for our son. However, when we arrived, I was told that only single-bed rooms were available, so I had to order a bed for our son. Though, after two hours and three calls to the front desk, it never came and the three of us had to sleep in one bed together. Additionally, I didn't appreciate having to call downstairs and wait half an hour for a shower cap. Those should definitely come included with the room.
review from KAYAK -
10.0
The room was very clean and our stay was pleasant. The hotel is the place to stay if attending an event at the civic center.
review from KAYAK -
9.1
Staff was excellent. Location great for location to market and historic visit to Philadelphia.
review from KAYAK -
8.0
Hot apple cider in the lobby was a nice touch. Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.
review from KAYAK -
10.0
Too big if anything. 8 minutes to get to/from room
review from KAYAK -
8.2
The hotel does not offer Reward points when I book through Kayak
review from KAYAK -
9.1
Sizable room with modern amenities with a very comfortable bed and pillows. Friendly, helpful staff. Great workout room. Convenient central location. Large, sociable bar and lounge area. There was a stain on my sheets; could tell that it was something that had been washed/dried into place, but still a little disappointing for a hotel chain of this quality. I was given a room accessible for persons with disabilities, which I was fine with, but was not asked by the check-in staff first. The only downside to the accessible room was that the doorless, tubless shower got water all over the bathroom floor and soaked the bathmat regardless of how I adjusted the shower-head. Really, these are just minor inconveniences from an otherwise great hotel. Would definitely come back.
review from KAYAK -
10.0
Great location, beautiful pool (with very accommodating hours) and clean & comfortable room. Very friendly, helpful staff.
review from KAYAK -
4.5
Location is good. Beds not comfortable at all. Internet didn't work, unacceptable considering there is a extra charge Keep a bottle of water in the room!!
review from KAYAK -
9.1
Central location, clean rooms, many hotel amenities, ease of check in and check out, responsive stadd. Room too small. Was told I would get two Queen beds and larger room and did not receive. Terrible view of construction site.
review from KAYAK -
8.0
Clean, quiet, location No hot tub in the pool area
review from KAYAK -
7.1
GREAT LOCATION ROOMS WERE NOT CLEANED WELL. TOILET WAS USED AND NOT CLEANED PROPERLY. PEOPLE NEXT DOOR TOO LOUD, TOO LATE...
review from KAYAK -
7.4
The location of the hotel is the definition of ideal. Many modes of public transit are easily accessible. Just on principle, any hotel should be able to provide free, or, at minimum, reduced fee parking. This hotel has neither. Be ready to fork out another $40/day for parking.
review from KAYAK -
6.0
Room was large and clean. Had one party staying one night and one staying three nights. They could not keep it straight and kept deactivating key card of three night room. Valet parking took over 20 minutes to retrieve car when they could not find keys. Hotel is attached to Philadelphia convention center. I would only stay there if attending a convention.
review from KAYAK -
7.0
Close to the convention center Parking is OBNOXIOUSLY EXPENSIVE, No free internet in the rooms,.
review from KAYAK -
5.6
the hotel location is nice, convinent because convention center is connected to the hotel. we stayed four nights, first three nights were quite. fourth night, we complained about other guest making to much noise and complained to front desk. Front desk sent security to tell them to quite down. the guest must have found out the we were the ones who complained so they purposely made more noises and in the morning they dumped a whole ice chest of ice in front of our door. we again complained at front desk and the desk clerks attitude was rude and not wanted to do anything about it.
review from KAYAK
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10.0
We could walk to everything we wanted to do. It was NFL Draft and Penn Relays weekend so the room wasn't cheap - we wanted to stay 3 nights but could only afford 2.
review from KAYAK -
10.0
The room was very clean and our stay was pleasant. The hotel is the place to stay if attending an event at the civic center.
review from KAYAK -
9.1
Staff was excellent. Location great for location to market and historic visit to Philadelphia.
review from KAYAK -
8.0
Hot apple cider in the lobby was a nice touch. Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.
review from KAYAK -
10.0
Too big if anything. 8 minutes to get to/from room
review from KAYAK -
8.2
The hotel does not offer Reward points when I book through Kayak
review from KAYAK -
9.1
Sizable room with modern amenities with a very comfortable bed and pillows. Friendly, helpful staff. Great workout room. Convenient central location. Large, sociable bar and lounge area. There was a stain on my sheets; could tell that it was something that had been washed/dried into place, but still a little disappointing for a hotel chain of this quality. I was given a room accessible for persons with disabilities, which I was fine with, but was not asked by the check-in staff first. The only downside to the accessible room was that the doorless, tubless shower got water all over the bathroom floor and soaked the bathmat regardless of how I adjusted the shower-head. Really, these are just minor inconveniences from an otherwise great hotel. Would definitely come back.
review from KAYAK -
10.0
Great location, beautiful pool (with very accommodating hours) and clean & comfortable room. Very friendly, helpful staff.
review from KAYAK -
9.1
Central location, clean rooms, many hotel amenities, ease of check in and check out, responsive stadd. Room too small. Was told I would get two Queen beds and larger room and did not receive. Terrible view of construction site.
review from KAYAK -
8.0
Clean, quiet, location No hot tub in the pool area
review from KAYAK
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7.4
The hotel was very clean and cosy. The food was great as well. I highly recommend 13 Restaurant for breakfast and lunch. We asked for a room with two beds; one bed for me and my wife, and the other for our son. However, when we arrived, I was told that only single-bed rooms were available, so I had to order a bed for our son. Though, after two hours and three calls to the front desk, it never came and the three of us had to sleep in one bed together. Additionally, I didn't appreciate having to call downstairs and wait half an hour for a shower cap. Those should definitely come included with the room.
review from KAYAK -
7.1
GREAT LOCATION ROOMS WERE NOT CLEANED WELL. TOILET WAS USED AND NOT CLEANED PROPERLY. PEOPLE NEXT DOOR TOO LOUD, TOO LATE...
review from KAYAK -
7.4
The location of the hotel is the definition of ideal. Many modes of public transit are easily accessible. Just on principle, any hotel should be able to provide free, or, at minimum, reduced fee parking. This hotel has neither. Be ready to fork out another $40/day for parking.
review from KAYAK -
7.0
Close to the convention center Parking is OBNOXIOUSLY EXPENSIVE, No free internet in the rooms,.
review from KAYAK
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4.5
Location is good. Beds not comfortable at all. Internet didn't work, unacceptable considering there is a extra charge Keep a bottle of water in the room!!
review from KAYAK -
6.0
Room was large and clean. Had one party staying one night and one staying three nights. They could not keep it straight and kept deactivating key card of three night room. Valet parking took over 20 minutes to retrieve car when they could not find keys. Hotel is attached to Philadelphia convention center. I would only stay there if attending a convention.
review from KAYAK -
5.6
the hotel location is nice, convinent because convention center is connected to the hotel. we stayed four nights, first three nights were quite. fourth night, we complained about other guest making to much noise and complained to front desk. Front desk sent security to tell them to quite down. the guest must have found out the we were the ones who complained so they purposely made more noises and in the morning they dumped a whole ice chest of ice in front of our door. we again complained at front desk and the desk clerks attitude was rude and not wanted to do anything about it.
review from KAYAK
