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Although this hotel is just about a 5 minute drive to downtown, I really liked the location. It's on a corner and easy to find, there are a handful of restaurants and bars within walking distance, and it's just enough out of town to where the streets and traffic aren't keeping you up at night or waking you up early morning. There is a Starbucks connected to the hotel which is nice. Overall it is a very simple but clean hotel. Only negative thing I could say is that the pillows aren't the most comfortable, but that's a small thing to complain about. Otherwise great hotel.
Great Location. Clean. Great staff. Room had a great view. Short walk to Needle and other attractions. Good places to eat nearby. Would gladly stay here again. My only gripe is the room was too small with the double beds. It was a bit difficult to move around in the room. This was a minor issue and would not stop me from staying again.
This hotel was so much better than I could have imagined. Extremely clean, friendly staff, amazing location. The rooms were very comfortable and the rooftop view was really nice. It is walking distance to the space needle and pike place market and there are tons of cute restaurants around. They have bikes you can rent and umbrellas that you can check out for free. Parking was $18/night but they did let us leave it in the lot after we had checked out.
My family has stayed here two times now. We liked it so much the first time, we intentionally booked it for our following trip. The location is great! Close to Seattle center, super convenient public transportation, good food nearby- including an adorable old school bakery. The room we had was SMALL, despite us requesting a larger one at booking/online check in.
Clean, friendly staff, get a corner room where there's an awesome window that opens up to the outside. We arrived and the gentleman at the desk said our room wasn't quite ready. He said "I have a single bed room available, is that okay?" To which I responded, our room is a double bed room and I pulled out my receipt and showed him, to which he then gave us the correct room. (Which was very nice) During checkout we went up and told them we were leaving and then said we owe $460. I then said, "This was already pre-paid, and pulled out my receipt." He then said "Oh yes, I see it here."
Laundry facilities, rooftop viewing area, just a few blocks from the Seattle Center. 30+ downhill walk to Pikes Place.
Clean, simple, tasteful. Small undergroundparking area allows fast indoor access to your vehicle directly from elevator. Quiet inside the place- walls seem very thick. awful yellow paint on them however. Nice basic restaurants, beer and grocery within walking distance.
The room was well done, I had great views and the bed was super-comfy! The staff was incredibly helpful and nice. I didn't like paying an extra $18 for parking
I was surprised by the look and the care of the staff of the hotel. I booked this place at the last minute. The staff gave options of the local restaurants. There are free bikes and umbrellas (a nice plus). You can go to the roof top and take in the view. I would stay here again
Location and on-site parking were great. No AC in room. Might not matter on a typical Seattle day, but it was in the 80s and we were on the 5th floor. For $250/night, I expect to be comfortable; we had to keep finding reasons to go out because our room was so hot. Also, many different cleaning products with many different smells=a bit nauseating.
The location of this hotel cannot be beat. Steps away from the Seattle Center and a long walk or quick bus ride or monorail ride away from downtown and Pike Place Market. It wasn't anything fancy, but it was very clean and comfortable. I also loved that they have a little kitchenette in the room, with Safeway across the street and Metropolitan Market (best grocery store in Seattle) two blocks away. There wasn't anything I didn't like. I would definitely recommend this hotel to a friend and would stay here again.
Nice overall Thermostat and fireplace did not work. Shower splashed water out in bathroom.
As tourists, the location was ideal and right in the middle of a ton of sites and restaurants. The decor and view were incredible as well, and I highly recommend cocktail hour in the gorgeous bar. We had dinner and breakfast at the restaurant and both were incredible. Would absolutely recommend this to friends, and wouldn't hesitate to stay here again. The only complaint I have is that we had issues with our fireplace, and while I'm sure 98% of it was user error we also kept getting conflicting information on how to make it work from various hotel staff. We must have asked for instructions on how to turn it on and off four different times and were told four different instructions on how to operate it.
This is a beautiful hotel on the water. The rooms are immaculate. The staff always helpful. The restaurant was an added bonus. Would definitely stay again.
Nice waterfront location & lounge area. A bit dingy & a little shabby. Expensive waterfront room partly obscured by equipment, and staff not helpful w.r.t. finding alternative room. Bar is very loud but nice location & lively.
the Staff were So friendly & helpful..and Everyone was always Smiling! Décor was Just what I love...I call it "Rustic Elegance"...food was Very good. My room on the water was perfect and could have sat by my window on the water for Hours. Great location since I had the choice of walking to many things or take your shuttle. Will come again!! Too bad there isn't an "Upper Deck" or terrace on top where people could sit maybe half indoors/half out, to take in the views.
Fireplaces in every room. Cozy feeling of a lodge and views of the stormy water. Our water view room had a piece of dock equipment (mobile people gangway or something) partially obstructing of our water view.
The room and staff were great!!! Clean everything!!! Great location!!! Overpriced valet parking $41.00!!! Just ridiculous!!!
Easy walking access to pike place and downtown Seattle Beautiful lobby Great place to sit and watch the water Very romantic Cozy bed Good food from room service Also loved the little convienence store in the lobby! Staff wasn't super helpful, but I'm thinking that was mostly because it was the holidays and it was pretty busy The hotel cleaning staff kept on changing the shower head to the one we didn't like and we had to keep changing it back. That was just a little weird. Wish our room had a tub. Thin walls.
I've stayed in better economy type inns. Cool location , but way dated and a need for up dating. The price didn't match the facilities
The location and the lobby guest lounge. The lack of parking forces you to use the valet at $41/day. A hotel of this prestige should offer a continental breakfast and free coffee in the dinning area. I've stayed at many hotels in this price range that do offer it and parking for guests is free. Definitely paying for the location and name.
Located right on the waterfront. Beautiful common rooms and restaurant to look over the water and watch the sunsets.
We stayed at the maxwell this valentine weekend. The hotel is very clean and nice. We have stayed in much more expensive but this could keep up with them all. Hotel employees were very nice. I would give this hotel a five star but after i left i noticed a $27.40 charge. I called and they said it was because i took the stuffed animal that is on the bed. They said i was notified of the "adoption fee" at checkout. I was NEVER notified. I am a little grossed out to think how many people slept with the stuffed animal before i took it (a little creepy) and to think i paid $30 for a $5 toy. A very nice hotel that ruined my opinion for $30. I was even trying to get my parents to go there soon!
We went to Seattle for a quick weekend and the hotel was perfect. Walking distance to the Space Needle where there is the monorail you can take straight to the mall (roundtrip ticket is $4) and walk down to pike market. The hotel offers a shuttle but it was nice to walk a little bit and see everything on the way. Nice rooms and yummy pizza place/bar connected to lobby.
very friendly staff very cozy bed really fun interior no bathtub
My wife & I enjoyed our stay at the Maxwell. We really enjoyed its location in Queen Anne in which it was pretty easy to get to just about everything else in Seattle. Close to a lot of bus routes. You can even see the Space Needle as soon as you step out. I know they offered a shuttle service, but I really enjoy experiencing a city first hand. A lot of nice hole in the wall spots to eat & drink, nearby. Funky little hotel & friendly staff. Had a small pool in the basement & a fitness room. Restaurant in the lobby. No complaints, I would stay here again... It's not really a complaint, but the comforter was different than what I'm use to. It would actually fall off of me while I sleep.
From the moment we checked in I loved this place. Free parking, good location and a very friendly, comfortable place. Decor was different but comfortable. Even when I looked out the window and four people were standing right below window I could barely hear them talking. I'm even considering a staycation here this summer to explore parts of Seattle I've never been to.
Beds were terrific- loved the individual down comforters. Bravo! The room was decorated nicely and the space was huge. The bathroom was also very large and comfortable. Loved the Tommy Bahama dispensers for shampoo/conditioner/ shower gel Our shower was large, angled, and modern with no door/ curtain. The water sprayed into the bathroom possibly causing a hazard with the mess. The pillows were VERY hard. Lastly, we thought it was very strange that the room had a teeny tiny ironing board that was 3 inches tall. Not helpful.
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
It was only a few hundred yards from Seattle Center, and it was very nice and very comfortable.
Value for money, very comfortable with a good complimentary breakfast, beverages 24/7 with bottled water on demand.
Front desk staff were very helpful and informative
friendly and helpful staff!
Location was great! It was easy to get to and to get around Seattle from. There were a number of restaurants within walking distance, which was handy with small children. The staff was amazingly helpful and friendly. I would highly recommend this hotel to anyone. Our room was not very toddler friendly. All the door locks were easily disabled and we had to jam the desk chair in front of the patio door to keep the door shut and my son inside. Also, the room had a shower only, not a tub and shower but luckily, we had a friend staying in another room in the hotel with a tub, so I was able to bathe my son there. Our room was located in the corner of the hotel, next to the laundry room and if we wanted to utilize the complementary wi-fi, we had to be in the bathroom or the entry hallway of our room. Otherwise, the signal was too faint to use.
Roomy, nice bed, good cold fridge, staff and the breakfast.
very welcoming, clean, good breakfast and very comfortable
Staff was exceptionally friendly and accommodating. Location was well above-average for tourist attractions and the downtown area. Rates were a bit high for what it was but still very much pleased...would return.
Staff was very friendly! Spider in my sink. Also, it appeared that one of the double beds had been slept in and just remade. I was too tired to deal with it so I didn't bother to address it with the staff and just slept in the other one.
We wanted to be close to Space Needle, EMP, Pike Place & Aquarium. this accomplished all that. To top it all off, the staff were extremely polite and helpful, the room very clean and more than sufficient for our family of four's needs. Would stay there again for sure! I didn't like that we only stayed for two nights. We should have stayed for much longer, just had no time to do so. lol.
Staff was fantastic day and night. I could hear people walking in the room above mine. I could hear the person next door to me urinating.
Good location, we got a really good price, comfy bed, very decent breakfast, hotel is old but clean, staff were friendly and helpful #1 thing: we paid for parking both nights but on the second night there were no spots available when we came back. Fortunately it was Saturday night so parking on the street was free overnight and the next day, and they refunded the parking fee. Could use new carpet in the halls, kind of a strange smell, low water pressure in shower, single pane windows get lots of condensation and drip.
close to space needle, friendly staff, lobby and elevators renovated extra charge for parking, overcrowded breakfast room, always low on coffee, hot tub barely warm in August, floors looks old and dirty
It was good location. Employees were chill. Good service overall. Don't charge for parking
Hot breakfast Bathroom amenities Smell of room Overall hotel condition was poor
The staff was welcoming, informative and just friendly! I enjoyed the free breakfast and thought the rooms were clean and comfortable. Quiet at night and in the heart of everything Seattle. They greeted me and politely verified my status as having a room each time I entered - I felt very safe and confident that anyone I encountered in the hall was another paying guest. (Seattle is known for its homeless population.) The fitness facility also had nice equipment. The TV picture went out regularly, the fixture in the sink was slightly damaged, and the hot water in the shower went ice cold if a neighbor showered or used their bathroom. The room had a refrigerator, but no microwave. I assure you, however, the attentiveness of the staff more than made up for any deficiencies in the facilities!
Great location, walk to the Space Needle, Pike's Market, downtown shopping. Bedding was soft and bed was comfy, towels soft as well. All inclusive breakfast had all the basics covered, and was plentiful. Carpets were stained in the hallways, and our room. While clean, our room smelled musty, and there were spots (mold?) behind the headboards and throughout the bathroom. Bathroom could stand a refresh.
The quality of the TV was excellent! Also, the selection of cable channels were excellent! Extremely disappointed that it was not until I arrived that I found out I would be charged over $16 a night to park my rental car in the lot. I thought I should have been told about this additional charge when I booked the room.
price bathroom needs some repairs/maitenance
We loved the breakfast, l think it was very complete: waffles, eggs, sausage, cereals, breads, fruit, juices, cheese, yogurt, pastries, etc. They also have complementary coffee and tea 24hr at reception, the rooms are clean, they have a keurig with k cups which is great, small fridge. Location is great. It was a bit outdated, needs renovations, the ceiling noises were horrible, l could hear people walking, not so much for the walls, the windows are also thin, the bathroom has a shower not a tub, wall paper is old and gross, But it was the cheapest and l think it was worth it.
Close to a lot of attractions. Price good for Seattle. Breakfast was pretty good. Bed wasn't great. Not the nicest hotel. Basically a place to sleep.
The breakfast was excellent, the beds were very comfortable, and location was great.
Very noisy place, poor internet system in lobby Helpful staff and good breakfact
Comfortable bed, Good sized room, microwave in room. Very clean. One lift was out of order and wasn't repaired for 2 days. The management were a bit arrogant in not putting a notice on the disabled lift. There were no apologies to the guests. My credit card had been charged and I wanted to pay cash. I had to hunt for city maps and tour brochures. It would be helpful if they were in an obvious place in the main foyer. It was a little far from the centre of town.
The hotel is very centrally located. The staff was very knowledgeable and helpful in providing directions to various destinations. Good fitness center. We would definitly stay there again. No coffee available in the lobby and no swimming pool.
Reception staff very helpful and informative Hotel facilities very good for the cost elevators were a bit on the slow side if i am being pickey but other than that everything at the hotel was very good
Cheaper parking Not easy walking area, near a major highway. Have to walk a few blocks to get away from highway to get towards downtown. Not a lot of restaurants in the near vacinity. Did not feel like a heat area, too congested in that area
Location, clean rooms, very comfortable beds and pillows
It is close to seattle center (5 min walk). It is quite far from seattle downtown. You have to take the public transportation. Not that much restaurants in the neigbourhood
The hotel is well located for the city centre and the space needle and has a nice bar / restaurant attached. The room was large, well equipted, clean and comfortable. The staff were also very helpful and I would recommend staying here.
Close to peoplease I know. Front desk staff very helpful and professional in person. Sketchy area after dark. We left a cherished item in the room and the staff was not helpful at all.
it was very comfort for us and close to the Space Needle. nothing in particular . It`s a bit far from down town , 15 to 20 minutes walk .
The Staff were friendly and helpful. No Air conditioning in the lobby or hallways. My request for a room configuration of 2 double beds was ignored. Not sure if this was the hotel or booking.com
Reasonably close to downtown and the space needle. The restaurant was okay, though breakfast was too expensive. Staff were very professional. Doesn't include free breakfast, even though the Holiday Inn Express that's right behind it does. Bedsheets don't fully cover the queen beds. Free Wi-Fi was so slow as to be worthless (100kB/s).
The hotel was very comfortable and the rooms were spacious with all the eminities, such as refridgerator and hair dryer. The staff was very helpful and full filled all our needs from printing out walking instructions to getting us cars to take us to places.
How close to Seattle attractions The old elevators
Near everything we wanted to see. Friendly staff. Nice spacious room. Poor breakfast options. Wifi wasn't very stable.
Location, location, location
The location is perfect for our stay! The room was clean and it has a nice view of the space needle..
The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean. They bathrooms were run down from being old. The water in the shower would back up into the tub every time we took a shower. The staff was very nice and the room was very clean. The bathroom plumbing would be the only con.
The location. Prime downtown near good restaurants, within walking distance. This place is old and super dated. I laughed when we walked in. I pulled my phone out, to look at the photos if the hotel from the website and, well they're technically accurate. This place is in desperate need of a refresh or remodel. This is a pretty expensive area to stay, around $350. But for not much more, I could've gotten a much nicer experience at one of the other nearby hotels. Or even an Airbnb. But definitely not here.
this place is badly over priced
Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful. It would have been nice to have had a shuttle to get to airport.
Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.
Hotel has neat and clean rooms with a modern feel, and great location. The room price should include breakfast. It is a bit of a downer and the room price feels a bit more without this basic offering.
The staff were very friendly and helpful. The rom was huge, with separate sitting and kitchen/dining areas. The location was ideal for me, within easy reach of the city centre but away from the hurly-burly of the business district. Plenty of facilities nearby, and within an easy walk of the space needle and all the other attractions on the site. A bus route connects to the city centre. There were only net curtains in the bedroom, so that it was not dark at night and I was forced to wear an eye mask to screen out the light. The breakfast facilities were meagre.
This hotel was different in that it is not part of a chain and had its own personality. We found it charming and accessible to all we needed. A fair walk to the city but we enjoy walking. Great food over the road Maybe the lack of a lift
I really loved this hotel. I really enjoyed the 1920s feel throughout the hotel and the rooms. The kitchenette was a nice addition. We never ended up using the table for much beyond an extra place to set things and charge electronics, but having plates and utensils ready to use was very convenient. The bed was extremely comfortable, as were the pillows. The room was exceptionally clean, as was the rest of the hotel. Continental breakfast was light and delicious. All of the staff were very friendly and helpful and answered all of our questions. We were a bit disappointed that the windows didn't open. Having to run the air conditioning all the time made the air very dry. We also struggled a bit with the wi-fi. The signal was not particularly strong, which was frustrating, but not the end of the world.
It is a very charming hotel yet in my opinion it could use some remodelling because it is a bit outdated. The service I received from the staff was good. Yes I would stay there again probably because of the location.
Our room had a small but fully equipped kitchen. Also very quiet and comfortable and robes which always make me feel fancy Rooms have old school charm that can be a little worn looking and Continental breakfast is small, but this is what a Continental breakfast is...and many places don't even serve one now
Loved the ice water, decor, and authenticity Breakfast
Great ambiance at this historic Seattle hotel. Great location for any events at the Seattle Center. Easy access to Queen Anne, waterfront, and downtown areas, as well. Kitchenette was stocked and very convenient! No elevator, but staff will carry your bags. The room needed a desk for working & computer.
The hotel has lots of charm and the rooms are very spacious. Also the staff were very friendly. The complimentary wine evenings are great and the adjoing Cafe Lladro serves great coffees and cakes. Overall I would definitely recommend this hotel.
Lovely decor and central to city. Elegant. Comp breakfast a plus No curtains in room? bit noisy too as on road side so needed ear plugs
Nestled between Toulouse Petite and Cafe Ladro - how can you beat that?!??
Good clean room and good service & support from staff.
The hotel is adorable. The room accommodations were comfortable & spacious. This would be the ideal spot for a family vacation, due to the kitchenette or someone w/an extended stay in the downtown Seattle area. The neighborhood is quaint & very safe. There are a multitude of local ethnic restaurants surrounding the hotel; all within walking distance. Around the corner is a drug store & wonderful upscale grocery store (spirits avail), which is perfect if you want to take a night off, stay in & prepare food in your room. The hotel has a lovely Victorian feel & the initial staff who greeted us were wonderful. It is also within walking distance to the Space Center [Needle] & if you're lucky enough to get a room with a view... it's spectacular! The beautifully restored brick building's interior decor is dated & lacks adequate lighting, creating a dark feel in the lobby, hallways & rooms. There is no elevator, but the physically-fit bellman do a bang-up job. If you have trouble w/stairs, call ahead for a 1st-fl-rm. And even though the rooms are incredibly spacious, they lack warmth & coziness. A low dresser/desk like piece of furniture would be a nice addition as a central depository for jewelry, glasses, wallets/purses, water bottles, phones, laptops, cameras, chargers, papers, just to list a few travel items. Unfortunately, the nightstand wasn't enough and these objects ended up in various places all over the (1-BR-apt) room, raising concern of losing or leaving something behind.
We wanted a Seattle Hotel, centrally located, for one night so we could see Billy Joel in SEA. What we stumbled on a delightful boutique hotel above the famous El Gaucho Restaurant. Only 17 rooms with a delightfully helpful Manager and staff, "The Inn" was a joy. Whether it was places to eat ("The Inn" has no food services itself), directions to get to Pike Place Market (a couple of blocks down the street), or their 5 o'clock complimentary wine bar, "The Inn" was excellent value for money. If you stay there be sure to go to CJ's Eatery for breakfast. As welcoming as the staff make "The Inn" its a walkup with suitcases from the ground floor. That walk-up can be a bit daunting the 4th or 5th time you do it during the day. Also the rooms are clean, comfortable, but a bit tired.
Friendly and helpful staff. And you cannot get better dining in Seattle.
Very comfortable rooms/beds, very clean, family-friendly, good location
Everything was exellent. But I didn't know that hotel adds miles. The next day after departure I was told about in the hotel were I stayed - Hilton Vancuver Washington. I called your hotel but was told that it is too late to do that. It spoiled a little my impression about your hospitality.
it is very nice hotel Everythis is ok
Large room, Breakfast, easy parking.
The room was great for a longer stay when you didn't want to go every night after long tourist days There was no shower gel/wash in the room
large rooms, sleeps multiple people, kitchen Had to make up own couch bed, not enough linens, no hot tub or pool.
Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.
Nothing Small room
The staff was friendly , the location was awesome. They charged me twice for my room and had issues refunding my money , I probably won't be back because it was such a problem that didn't get solved in a timely manner.
Clean and friendly staff Need more guest laundry facilities
The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff. Parking can be hard to get in the garage when other patrons occupy two parking spots by not properly parking in a spot.
Everything was very good from the moment we arrived. The staff were very friendly and courteous and went out of their way to assist us any way they could. There was nothing we did not like.
very nice swimming pool and good breakfast room could have used a chair & desk
Centrally located, close to downtown/city attractions Reservation was somewhat messed up initially but the hotel staff really attempted to accomodate our family.
Staff was friendly and knownledgeable. The room a great deal. We enjoyed ourselves.
The breakfast was great, the room was nice and enjoyed the pool area one elevator and very slow
Our check in process was great, we had excellent service from Javin who pointed out all the places to check out - both tourist spots and local spots which we were interested in, and where to watch the nye fireworks. He was incredibly helpful, as were all staff anytime we asked a question. Breakfast was not very enjoyable, limited variety, and only fruit for a healthy option.
Location. It is right in the city centre and you can take the monorail to go to places like the Pike market and the good restaurants by the waterfront. Parking is free. Also, the free breakfast was excellent. We will definitely stay at this hotel again and recommend it to friends. For the price we paid the hotel, there is really nothing that we did not like about it.
Room was good size and clean. Breakfast offered a variety of food and was tasty. The gym equipment was in desparate need of repair and updating.
Good staff Small, very noisy air con.
We liked the breakfast and the workout room. The room was definitely on the small side.