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The rooms facing nothing should be told up front that they don't have a view at all. Otherwise, nice place.
My family has stayed here two times now. We liked it so much the first time, we intentionally booked it for our following trip. The location is great! Close to Seattle center, super convenient public transportation, good food nearby- including an adorable old school bakery. The room we had was SMALL, despite us requesting a larger one at booking/online check in.
This hotel was so much better than I could have imagined. Extremely clean, friendly staff, amazing location. The rooms were very comfortable and the rooftop view was really nice. It is walking distance to the space needle and pike place market and there are tons of cute restaurants around. They have bikes you can rent and umbrellas that you can check out for free. Parking was $18/night but they did let us leave it in the lot after we had checked out.
Everything was pretty much perfect we were checked in way before we expected to be and the staff was very helpful with anything that we needed. We loved the view from the rooftop couldn't have been any better.
The location of this hotel cannot be beat. Steps away from the Seattle Center and a long walk or quick bus ride or monorail ride away from downtown and Pike Place Market. It wasn't anything fancy, but it was very clean and comfortable. I also loved that they have a little kitchenette in the room, with Safeway across the street and Metropolitan Market (best grocery store in Seattle) two blocks away. There wasn't anything I didn't like. I would definitely recommend this hotel to a friend and would stay here again.
I was surprised by the look and the care of the staff of the hotel. I booked this place at the last minute. The staff gave options of the local restaurants. There are free bikes and umbrellas (a nice plus). You can go to the roof top and take in the view. I would stay here again
Laundry facilities, rooftop viewing area, just a few blocks from the Seattle Center. 30+ downhill walk to Pikes Place.
Although this hotel is just about a 5 minute drive to downtown, I really liked the location. It's on a corner and easy to find, there are a handful of restaurants and bars within walking distance, and it's just enough out of town to where the streets and traffic aren't keeping you up at night or waking you up early morning. There is a Starbucks connected to the hotel which is nice. Overall it is a very simple but clean hotel. Only negative thing I could say is that the pillows aren't the most comfortable, but that's a small thing to complain about. Otherwise great hotel.
Great Location. Clean. Great staff. Room had a great view. Short walk to Needle and other attractions. Good places to eat nearby. Would gladly stay here again. My only gripe is the room was too small with the double beds. It was a bit difficult to move around in the room. This was a minor issue and would not stop me from staying again.
The room was well done, I had great views and the bed was super-comfy! The staff was incredibly helpful and nice. I didn't like paying an extra $18 for parking
Clean, simple, tasteful. Small undergroundparking area allows fast indoor access to your vehicle directly from elevator. Quiet inside the place- walls seem very thick. awful yellow paint on them however. Nice basic restaurants, beer and grocery within walking distance.
We stayed at the maxwell this valentine weekend. The hotel is very clean and nice. We have stayed in much more expensive but this could keep up with them all. Hotel employees were very nice. I would give this hotel a five star but after i left i noticed a $27.40 charge. I called and they said it was because i took the stuffed animal that is on the bed. They said i was notified of the "adoption fee" at checkout. I was NEVER notified. I am a little grossed out to think how many people slept with the stuffed animal before i took it (a little creepy) and to think i paid $30 for a $5 toy. A very nice hotel that ruined my opinion for $30. I was even trying to get my parents to go there soon!
From the moment we checked in I loved this place. Free parking, good location and a very friendly, comfortable place. Decor was different but comfortable. Even when I looked out the window and four people were standing right below window I could barely hear them talking. I'm even considering a staycation here this summer to explore parts of Seattle I've never been to.
very friendly staff very cozy bed really fun interior no bathtub
My wife & I enjoyed our stay at the Maxwell. We really enjoyed its location in Queen Anne in which it was pretty easy to get to just about everything else in Seattle. Close to a lot of bus routes. You can even see the Space Needle as soon as you step out. I know they offered a shuttle service, but I really enjoy experiencing a city first hand. A lot of nice hole in the wall spots to eat & drink, nearby. Funky little hotel & friendly staff. Had a small pool in the basement & a fitness room. Restaurant in the lobby. No complaints, I would stay here again... It's not really a complaint, but the comforter was different than what I'm use to. It would actually fall off of me while I sleep.
We went to Seattle for a quick weekend and the hotel was perfect. Walking distance to the Space Needle where there is the monorail you can take straight to the mall (roundtrip ticket is $4) and walk down to pike market. The hotel offers a shuttle but it was nice to walk a little bit and see everything on the way. Nice rooms and yummy pizza place/bar connected to lobby.
Beds were terrific- loved the individual down comforters. Bravo! The room was decorated nicely and the space was huge. The bathroom was also very large and comfortable. Loved the Tommy Bahama dispensers for shampoo/conditioner/ shower gel Our shower was large, angled, and modern with no door/ curtain. The water sprayed into the bathroom possibly causing a hazard with the mess. The pillows were VERY hard. Lastly, we thought it was very strange that the room had a teeny tiny ironing board that was 3 inches tall. Not helpful.
The staff was amazing. Having never been to the city before, the staff helped me set up transportation to the hotel. I was able to get free pickup to the hotel. Geoff came outside and helped carry in luggage. I arrived early but was still able to check in. Every staff member was kind and friendly. They were also able to make last minute reservations to Sky city for 4. The room was nice, great location, free shuttle service and free bike rentals! Nothing negative to say about this experience. Everyone was so friendly and helpful.
Friendly staff. Daily ☕ and cupcakes between 3 and 7. Had a temporary emergency water shutoff during my stay, but it was resolved quickly.
I enjoyed the central location and the friendly staff.
New and very clean. Safe location. Strongly recommended!
I didn't like the stuffed toy on the bed.
Very comfortable beds and bedding. Modern look and cool music in the lobby. Loud heater in the room.
The location was fantastic. The hotel has a fun style. The room was nice and very clean. The bed was comfortable. My neighbor was loud and up very late two of the three nights I was there. The walls seem to be thin. Also the pillows were very hard. Too dense. I should have asked for new ones.
I loved the modern decor and the helpful front desk I wish there had been a mini fridge in the suite we stayed in
Free Bikes! Parking is overpriced and so is the breakfast. Additionally, there is no in room fridge.
Staff was very friendly. Nice towels, linens, bathrobes and a very comfortable bed! Excellent location in downtown. Glad I found Hotel 5! Room doors closed very loudly. Down comforters were too warm.
Fun, funky and good location. Nice pineapple water! Thin walls, neighbors loud
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Great view of the Space Needle Lack of overall staff
I found the Comfort Suites to have rooms as nice if not somewhat better for my needs than the Sheraton in which I stayed for the remainder of my visit (attending a conference) which was more than double the rate of the Comfort Suites. I also found the location quite agreeable for someone who is visiting Seattle. The nearby grocery store and the fact that a microwave was provided along with an empty fridge beneficial and convienent.
Great location as is walking distance to EMP, and Space Needle. Staff was incredible doing everything they could to make our stay as comfortable as possible.
The location is good and there is secure parking for the places we were planning to go. The room may have been the smallest we've ever had in a Comfort Inn -- I felt a bit claustrophobic.
The room was clean, good facilities, a lot of info about the city atractions. About 10 minutes walking to the Space Needle. The breakfast didn't impressed me too much...It was ok, but not too much variety of food specialities.
Clean, friendly staff, food was decent Location was a bit far off from downtown. Not too far from space needle.
Friendly staff and comfortable rooms! Nothing
we stayed here to be close to the swedish hospital since our daughter was having surgery on her eyes. we booked it last minute and just went off of the pictures and other reviews. we loved it! the staff was very friendly and helpful and the room was cozy and comfortable. everything was very modern in the room and the bathroom has a great shower. it was very clean as well. i liked that they had a restaurant downstairs and a fridge downstairs that had drinks/snacks to purchase. i would stay here again. it was also very quiet. the only downside was that the parking garage was too small for our car (our car is very tall). also, the street that its on/by is going through construction so it was hard to get to and from our hotel.
It was a very comfortable place to be. Easygoing, attentive without being overbearing. Nothing!
Clean, has food service Very crowded Sundays. Cruise swap day
the motel was in a great location. the room was very nice and comfortable. the staff was very friendly. the parking garage was very low. it scratched the top of my truck. which is only 6'7" the guy at the front dest told me it would be fine, just drive slow. He was wrong.
It was a nice location, right by the space needle. Could have been a little cleaner in lobby and elevator but the rooms were clean.
All staff including front desk, security, housekeeping and servers were so very friendly, helpful and welcoming. Made us feel at home!
very welcoming, clean, good breakfast and very comfortable
Location was great! It was easy to get to and to get around Seattle from. There were a number of restaurants within walking distance, which was handy with small children. The staff was amazingly helpful and friendly. I would highly recommend this hotel to anyone. Our room was not very toddler friendly. All the door locks were easily disabled and we had to jam the desk chair in front of the patio door to keep the door shut and my son inside. Also, the room had a shower only, not a tub and shower but luckily, we had a friend staying in another room in the hotel with a tub, so I was able to bathe my son there. Our room was located in the corner of the hotel, next to the laundry room and if we wanted to utilize the complementary wi-fi, we had to be in the bathroom or the entry hallway of our room. Otherwise, the signal was too faint to use.
Staff was very friendly! Spider in my sink. Also, it appeared that one of the double beds had been slept in and just remade. I was too tired to deal with it so I didn't bother to address it with the staff and just slept in the other one.
Value for money, very comfortable with a good complimentary breakfast, beverages 24/7 with bottled water on demand.
friendly and helpful staff!
Front desk staff were very helpful and informative
Staff was fantastic day and night. I could hear people walking in the room above mine. I could hear the person next door to me urinating.
Roomy, nice bed, good cold fridge, staff and the breakfast.
We wanted to be close to Space Needle, EMP, Pike Place & Aquarium. this accomplished all that. To top it all off, the staff were extremely polite and helpful, the room very clean and more than sufficient for our family of four's needs. Would stay there again for sure! I didn't like that we only stayed for two nights. We should have stayed for much longer, just had no time to do so. lol.
Staff was exceptionally friendly and accommodating. Location was well above-average for tourist attractions and the downtown area. Rates were a bit high for what it was but still very much pleased...would return.
It was only a few hundred yards from Seattle Center, and it was very nice and very comfortable.
close to space needle, friendly staff, lobby and elevators renovated extra charge for parking, overcrowded breakfast room, always low on coffee, hot tub barely warm in August, floors looks old and dirty
It was good location. Employees were chill. Good service overall. Don't charge for parking
The staff was welcoming, informative and just friendly! I enjoyed the free breakfast and thought the rooms were clean and comfortable. Quiet at night and in the heart of everything Seattle. They greeted me and politely verified my status as having a room each time I entered - I felt very safe and confident that anyone I encountered in the hall was another paying guest. (Seattle is known for its homeless population.) The fitness facility also had nice equipment. The TV picture went out regularly, the fixture in the sink was slightly damaged, and the hot water in the shower went ice cold if a neighbor showered or used their bathroom. The room had a refrigerator, but no microwave. I assure you, however, the attentiveness of the staff more than made up for any deficiencies in the facilities!
Very noisy place, poor internet system in lobby Helpful staff and good breakfact
Great location, walk to the Space Needle, Pike's Market, downtown shopping. Bedding was soft and bed was comfy, towels soft as well. All inclusive breakfast had all the basics covered, and was plentiful. Carpets were stained in the hallways, and our room. While clean, our room smelled musty, and there were spots (mold?) behind the headboards and throughout the bathroom. Bathroom could stand a refresh.
Good location, we got a really good price, comfy bed, very decent breakfast, hotel is old but clean, staff were friendly and helpful #1 thing: we paid for parking both nights but on the second night there were no spots available when we came back. Fortunately it was Saturday night so parking on the street was free overnight and the next day, and they refunded the parking fee. Could use new carpet in the halls, kind of a strange smell, low water pressure in shower, single pane windows get lots of condensation and drip.
We loved the breakfast, l think it was very complete: waffles, eggs, sausage, cereals, breads, fruit, juices, cheese, yogurt, pastries, etc. They also have complementary coffee and tea 24hr at reception, the rooms are clean, they have a keurig with k cups which is great, small fridge. Location is great. It was a bit outdated, needs renovations, the ceiling noises were horrible, l could hear people walking, not so much for the walls, the windows are also thin, the bathroom has a shower not a tub, wall paper is old and gross, But it was the cheapest and l think it was worth it.
price bathroom needs some repairs/maitenance
Close to a lot of attractions. Price good for Seattle. Breakfast was pretty good. Bed wasn't great. Not the nicest hotel. Basically a place to sleep.
The quality of the TV was excellent! Also, the selection of cable channels were excellent! Extremely disappointed that it was not until I arrived that I found out I would be charged over $16 a night to park my rental car in the lot. I thought I should have been told about this additional charge when I booked the room.
The breakfast was excellent, the beds were very comfortable, and location was great.
Hot breakfast Bathroom amenities Smell of room Overall hotel condition was poor
Reasonably close to downtown and the space needle. The restaurant was okay, though breakfast was too expensive. Staff were very professional. Doesn't include free breakfast, even though the Holiday Inn Express that's right behind it does. Bedsheets don't fully cover the queen beds. Free Wi-Fi was so slow as to be worthless (100kB/s).
it was very comfort for us and close to the Space Needle. nothing in particular . It`s a bit far from down town , 15 to 20 minutes walk .
The hotel is well located for the city centre and the space needle and has a nice bar / restaurant attached. The room was large, well equipted, clean and comfortable. The staff were also very helpful and I would recommend staying here.
Cheaper parking Not easy walking area, near a major highway. Have to walk a few blocks to get away from highway to get towards downtown. Not a lot of restaurants in the near vacinity. Did not feel like a heat area, too congested in that area
Location, clean rooms, very comfortable beds and pillows
Comfortable bed, Good sized room, microwave in room. Very clean. One lift was out of order and wasn't repaired for 2 days. The management were a bit arrogant in not putting a notice on the disabled lift. There were no apologies to the guests. My credit card had been charged and I wanted to pay cash. I had to hunt for city maps and tour brochures. It would be helpful if they were in an obvious place in the main foyer. It was a little far from the centre of town.
Close to peoplease I know. Front desk staff very helpful and professional in person. Sketchy area after dark. We left a cherished item in the room and the staff was not helpful at all.
The hotel is very centrally located. The staff was very knowledgeable and helpful in providing directions to various destinations. Good fitness center. We would definitly stay there again. No coffee available in the lobby and no swimming pool.
Reception staff very helpful and informative Hotel facilities very good for the cost elevators were a bit on the slow side if i am being pickey but other than that everything at the hotel was very good
The hotel was very comfortable and the rooms were spacious with all the eminities, such as refridgerator and hair dryer. The staff was very helpful and full filled all our needs from printing out walking instructions to getting us cars to take us to places.
The Staff were friendly and helpful. No Air conditioning in the lobby or hallways. My request for a room configuration of 2 double beds was ignored. Not sure if this was the hotel or booking.com
It is close to seattle center (5 min walk). It is quite far from seattle downtown. You have to take the public transportation. Not that much restaurants in the neigbourhood
Near everything we wanted to see. Friendly staff. Nice spacious room. Poor breakfast options. Wifi wasn't very stable.
How close to Seattle attractions The old elevators
The location is perfect for our stay! The room was clean and it has a nice view of the space needle..
Hotel has neat and clean rooms with a modern feel, and great location. The room price should include breakfast. It is a bit of a downer and the room price feels a bit more without this basic offering.
Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful. It would have been nice to have had a shuttle to get to airport.
Location, location, location
The location. Prime downtown near good restaurants, within walking distance. This place is old and super dated. I laughed when we walked in. I pulled my phone out, to look at the photos if the hotel from the website and, well they're technically accurate. This place is in desperate need of a refresh or remodel. This is a pretty expensive area to stay, around $350. But for not much more, I could've gotten a much nicer experience at one of the other nearby hotels. Or even an Airbnb. But definitely not here.
this place is badly over priced
Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.
The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean. They bathrooms were run down from being old. The water in the shower would back up into the tub every time we took a shower. The staff was very nice and the room was very clean. The bathroom plumbing would be the only con.
I really loved this hotel. I really enjoyed the 1920s feel throughout the hotel and the rooms. The kitchenette was a nice addition. We never ended up using the table for much beyond an extra place to set things and charge electronics, but having plates and utensils ready to use was very convenient. The bed was extremely comfortable, as were the pillows. The room was exceptionally clean, as was the rest of the hotel. Continental breakfast was light and delicious. All of the staff were very friendly and helpful and answered all of our questions. We were a bit disappointed that the windows didn't open. Having to run the air conditioning all the time made the air very dry. We also struggled a bit with the wi-fi. The signal was not particularly strong, which was frustrating, but not the end of the world.
Nestled between Toulouse Petite and Cafe Ladro - how can you beat that?!??
The staff were very friendly and helpful. The rom was huge, with separate sitting and kitchen/dining areas. The location was ideal for me, within easy reach of the city centre but away from the hurly-burly of the business district. Plenty of facilities nearby, and within an easy walk of the space needle and all the other attractions on the site. A bus route connects to the city centre. There were only net curtains in the bedroom, so that it was not dark at night and I was forced to wear an eye mask to screen out the light. The breakfast facilities were meagre.
Good clean room and good service & support from staff.
Lovely decor and central to city. Elegant. Comp breakfast a plus No curtains in room? bit noisy too as on road side so needed ear plugs
This hotel was different in that it is not part of a chain and had its own personality. We found it charming and accessible to all we needed. A fair walk to the city but we enjoy walking. Great food over the road Maybe the lack of a lift
Our room had a small but fully equipped kitchen. Also very quiet and comfortable and robes which always make me feel fancy Rooms have old school charm that can be a little worn looking and Continental breakfast is small, but this is what a Continental breakfast is...and many places don't even serve one now
Great ambiance at this historic Seattle hotel. Great location for any events at the Seattle Center. Easy access to Queen Anne, waterfront, and downtown areas, as well. Kitchenette was stocked and very convenient! No elevator, but staff will carry your bags. The room needed a desk for working & computer.
The staff is great. You can really tell no one hates their job and that made them very helpful. It is a old. Building so some things are dated but that's ok. The rooms are apartments more than hotel rooms!! Huge, with a great little kitchen is full size fridg. The tub water never really turned off and the toilet could use some new workings so it doesn't run. But again it's an old building and that's part of the charm.
Loved the ice water, decor, and authenticity Breakfast
It is a very charming hotel yet in my opinion it could use some remodelling because it is a bit outdated. The service I received from the staff was good. Yes I would stay there again probably because of the location.
The hotel is adorable. The room accommodations were comfortable & spacious. This would be the ideal spot for a family vacation, due to the kitchenette or someone w/an extended stay in the downtown Seattle area. The neighborhood is quaint & very safe. There are a multitude of local ethnic restaurants surrounding the hotel; all within walking distance. Around the corner is a drug store & wonderful upscale grocery store (spirits avail), which is perfect if you want to take a night off, stay in & prepare food in your room. The hotel has a lovely Victorian feel & the initial staff who greeted us were wonderful. It is also within walking distance to the Space Center [Needle] & if you're lucky enough to get a room with a view... it's spectacular! The beautifully restored brick building's interior decor is dated & lacks adequate lighting, creating a dark feel in the lobby, hallways & rooms. There is no elevator, but the physically-fit bellman do a bang-up job. If you have trouble w/stairs, call ahead for a 1st-fl-rm. And even though the rooms are incredibly spacious, they lack warmth & coziness. A low dresser/desk like piece of furniture would be a nice addition as a central depository for jewelry, glasses, wallets/purses, water bottles, phones, laptops, cameras, chargers, papers, just to list a few travel items. Unfortunately, the nightstand wasn't enough and these objects ended up in various places all over the (1-BR-apt) room, raising concern of losing or leaving something behind.
Friendly and helpful staff. And you cannot get better dining in Seattle.
We wanted a Seattle Hotel, centrally located, for one night so we could see Billy Joel in SEA. What we stumbled on a delightful boutique hotel above the famous El Gaucho Restaurant. Only 17 rooms with a delightfully helpful Manager and staff, "The Inn" was a joy. Whether it was places to eat ("The Inn" has no food services itself), directions to get to Pike Place Market (a couple of blocks down the street), or their 5 o'clock complimentary wine bar, "The Inn" was excellent value for money. If you stay there be sure to go to CJ's Eatery for breakfast. As welcoming as the staff make "The Inn" its a walkup with suitcases from the ground floor. That walk-up can be a bit daunting the 4th or 5th time you do it during the day. Also the rooms are clean, comfortable, but a bit tired.
Large room, Breakfast, easy parking.
The room was great for a longer stay when you didn't want to go every night after long tourist days There was no shower gel/wash in the room
Everything was exellent. But I didn't know that hotel adds miles. The next day after departure I was told about in the hotel were I stayed - Hilton Vancuver Washington. I called your hotel but was told that it is too late to do that. It spoiled a little my impression about your hospitality.
it is very nice hotel Everythis is ok
Very comfortable rooms/beds, very clean, family-friendly, good location
large rooms, sleeps multiple people, kitchen Had to make up own couch bed, not enough linens, no hot tub or pool.
The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff. Parking can be hard to get in the garage when other patrons occupy two parking spots by not properly parking in a spot.
Nothing Small room
The staff was friendly , the location was awesome. They charged me twice for my room and had issues refunding my money , I probably won't be back because it was such a problem that didn't get solved in a timely manner.
Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.
Clean and friendly staff Need more guest laundry facilities