Situated in West Springfield, this motel is 1.9 mi (3.1 km) from Holyoke Mall and 2.9 mi (4.7 km) from Josiah Day House. MassMutual Center and MGM Springfield are also within 6 miles (10 km).
Cleanliness
5.8
Comfort
6.0
Location
6.6
Overall
5.6
Services
5.4
Overall 5.3 Okay
Based on 323 reviews
All
All
Families
Couples
Groups
Solo travellers
Business travellers
Cleanliness
5.8
Comfort
6.0
Location
6.6
Overall
5.6
Services
5.4
Cleanliness
5.9
Comfort
6.0
Location
6.6
Services
5.4
Staff
7.0
Cleanliness
5.6
Comfort
6.0
Location
6.4
Overall
3.0
Services
5.2
Cleanliness
5.9
Comfort
5.9
Location
6.3
Services
5.5
Staff
6.6
Cleanliness
6.0
Comfort
6.1
Location
6.9
Overall
7.3
Services
5.6
Cleanliness
5.6
Comfort
5.6
Location
6.6
Services
5.2
Staff
7.1
Mediocre3.1
Cons: Dirty sheets Broken vending machine Charged me again at the front desk despite my having prepaid thru priceline
Good6.0
Mediocre3.4
Pros: Location is ideal. Been staying there for the last several years when visiting a client.
Cons: Stayed for 4 nights. There was beoken glass in the parking lot the entire time. The carpets in the common areas filthy. The hallways smelled of cigarettes despite it being a smoke free hotel. The toilet handle was broken. Mold in the shower under the faucet & water diverter on the faucet in the shower was not working. Sad considering the rooms were remodeled recently.
Mediocre2.0
Pros: Hot water, location
Cons: Disgustingly dirty bedspreads and carpet, not remodeled like it said, bedbugs, uncomfortable mattresses, outdated electrical, too many plugs in the outlets, unfriendly check in staff, terrible decor, smelly, broken hair dryer, shower was a trickle, this hotel was totally disgusting, broken lamp.
Excellent8.5
Pros: Very quiet close to two good restaurants and shopping Large parking spots for full sized pickup with tall cap No hustle and bussel to annoy you
Cons: Wished they had pastries offered with breakfast[
Good7.4
Pros: Friendly staff.
Cons: Although my room was dry, the hallways and rooms smelled from water damage,. The mattresses are old and need to be replaced. Otherwise the room is attractive and spacious enough.
Okay4.2
Pros: It was cheap
Cons: Better facilities, it was dark old and dingy it had a smell of marijuana and they could’ve put a screen on the window in our room