West Springfield hotels

West Springfield hotels

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West Springfield, MA, United States
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Low season November
High season July
  Average price (weeknight): £96
  Average price (weekend night): £112

cheapest month to stay

15%

expected price decrease

most expensive time to stay

13%

expected price increase

(avg. price over the last 2 weeks)

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(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Most recommended West Springfield hotels

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Best Western Springfield West Inn - West Springfield - Building
1
8.1 Excellent (1,232 reviews)
Overview Reviews
When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP. Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around. No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must. If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located. The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby. The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones. Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England! Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel. Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel. Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.
10.0 Excellent
Pros: The best hotel ....
8.0 Excellent
Pros: Perfect little hotel to stay while I was working down in East Longmeadow for a couple weeks. Lots of choices to eat nearby lots of entertainment choices. Easy to get to ,clean and comfortable , reasonable priced
Cons: nothing
6.0 Good
Pros: Decent accommodations for the price.
Cons: Breakfast wasn’t fresh. Muffins and bagels etc.
9.0 Excellent
Pros: Was clean and good location
Cons: The bathroom wasn’t clean to business
9.0 Excellent
Pros: The location was perfect for my travels. Price was good as many other surrounding hotels were much more expensive. I like that breakfast is included.
Cons: Breakfast room was quite small.
8.0 Excellent
Pros: Room good, Breakfast good, nice variety
Cons: Laundry not available, soda machines and ice machines on 3rg floor. Not convenient
8.0 Excellent
Cons: Would like to have micro wave in room.
7.0 Good
Pros: Friendly helpful staff.
5.0 Okay
Pros: Location and price were good. Bed was comfortable. Room was quiet. Front desk staff were friendly.
Cons: The free breakfast was underwhelming. Coffee was a "concentrate" machine. Room appeared generally clean, but there was what looked like a coffee stain on part of the bedding. Floor hadn't been thoroughly vacuumed.
8.0 Excellent
Pros: quite and clean rooms
9.0 Excellent
Pros: Staff was professional
Cons: Rooms were small
1.0 Poor
Pros: I did not like this hotel.The staff brought us only 1 flat sheet to replace the dirty fitted sheets for this room and made us make the bed. The other bed was left with dirty sheets. I slept on top of bed.
Cons: It does not deserve a 2 star rating. The sheets on both beds were visibly dirty. The A.C. was not clean and had visible mold spots on vents where air blows out. There are no high chairs in breakfast area.
Overview Reviews
Get together at the Clarion Hotel and Aqua Lagoon Waterpark hotel in West Springfield, MA. Located off Interstate 91 and the Massachusetts Turnpike, nearby destinations include Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, Springfield College and Volleyball Hall of Fame. Bradley International Airport and MassMutual Center Arena and Convention Center are also close. Enjoy amenities like free WiFi, fitness center, game room, guest laundry facilities and an indoor waterpark. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.
3.0 Mediocre
Pros: The rooms were nice
Cons: The hotel needs a renovation ! Very old looking hallways. Water parks needs some tlc!
1.0 Poor
Pros: The area it was surrounded by
2.0 Mediocre
Pros: Location, staff was very friendly
Cons: Room was SO TINY! I've never been in a room so small. The room also smelled weird. I don't know if it was from the pool or the air conditioning but it smelled like a public pool in the room. The pool hours were ridiculous also. My kids couldn't even
3.3 Mediocre
Cons: Dirty. Also we booked this hotel for 2 nights going to an event nearby. The only reason we booked was for the pool feature. Then we find out to just swim we have to pay an extra $10 per person each time we want to swim even though we are hotel guests. But that doesn't matter cause pool is only open from 12noon till 8pm. Any other hotel would not charge guests extra for the pool. just cause it has afew waterslides that were not even interested in. Not to mention the sprinkler part of the water area was broken. Not that I care but sad for those who do. Resteraunt in Hotel we passed on because even though there were only 2 patrons in this huge space there were dirty tables with food and plates left sitting there. Dirty. Nope. Hotel room was outdated, worn and not kept well. peeling paint. Filthy moldy a/c with missing grate so you see the filth in it. stains on walls. Stained bed skirt. Poor water pressure.Charging socket not working. Stains on chair In room. Dingy lit hallways. Stains on mirrors. Bad mattresses. In a not so good neighborhood. Go someplace else. All that being said best part of this place was front desk clerk was very nice. Now after the fact I see they charged my card an extra $20 I now need to call to find out why. AVOID THIS PROPERTY!
4.6 Okay
Pros: Overall the hotel is barely clean. The carpets are stained in the hallways, the breakfast buffet was filthy and the bathroom in my room was clean enough but the toilet seat was stained and old the tub was not something I would take a bath in. The pool area at first glance was unkempt and by no means looked like a waterpark. Also there was no great on my heating unit and I had to keep the A/C on since there was Heat coming in my room from an on identified the source. I would not stay here again and not recommend Anyone else does.
1.0 Poor
Pros: Nothing
Cons: Everything
1.0 Poor
Pros: Nothing
Cons: Everything
2.5 Mediocre
Pros: Nothing at all
Cons: Bad service overall Unclean Small room
8.0 Excellent
Pros: close to my daughters home and was able to our grandchildren to water park inside the hotel
2.8 Mediocre
Pros: Staff were nice and cleanliness in the room was good.
Cons: Breakfast was mediocre, beds were small, toilet paper dispenser constantly broke, hallway floors were gross and stained, trash all over the parking lot, super rusted tables in the pool area, rooms are not sound proof at all. We woke up several times to very loud neighbors. I was asked to upgrade my room and that was not an upgrade for the money I paid.
1.0 Poor
Cons: They literally were hosting a swingers orgy during our visit. With the hotel manager as an attendee.
10.0 Excellent
Pros: The lady I booked the hotel was extremely kind and helpful. The breakfast area was very nice and welcoming.
Cons: The hours to the water park opened to late for us to be able to use.
Overview Reviews
Get more for your money at the Quality Inn hotel in West Springfield, MA near Six Flags New England. Located off Interstate 91, this smoke-free hotel is part of the Springfield metro area and is near Naismith Memorial Basketball Hall of Fame, Bradley International Airport, Eastern States Exposition, University of Massachusetts Amherst and Amherst College. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, an on-site restaurant, a business center and a free newspaper. Rooms include a TV, coffee maker and hair dryer. Some rooms have irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check in, Identification will be required at the time of check in. Pet accommodations: 35.00 USD/ stay per pet for over 30 lbs, 25.00USD/ stay per pet for less then 30 lbs. Pet limits: maximum 2 pets per room, up to 85 pounds each.
10.0 Excellent
Pros: The Staff! The guy at night wasn't too welcoming but I guess that is what you get at 2am when checking in. :) But the lady in the morning was impeccable. She knew her stuff and was a natural do-gooder.
Cons: The look and feel of the halls - dark and old. Need a renovation.
8.0 Excellent
Pros: Location
Cons: no comfortable chair or couch to relax in
10.0 Excellent
Pros: Very clean
7.0 Good
Cons: When you open the balcony door the tiles on top of the bathroom move so it was scary at first didn’t know what it was until I seen it
9.0 Excellent
Pros: It was very clean
Cons: I missed the breakfast
10.0 Excellent
Pros: Front desk staff were excellent. The room was very nice. The hall could use updating, repair or cleaning. I would definitely use again if price was right. Location for my use was excellent.
Cons: I was not always certain about my personal safety.
10.0 Excellent
Pros: Everything from the comfort of the bed, glass sliding doors for the shower. I really enjoyed my stay here
Cons: Nothing
8.0 Excellent
Pros: Hotel is well kept! Always clean and staff is friendly.
Cons: The landscape is in disarray
1.0 Poor
Cons: My 9 month old daughter almost swallowed drug paraphernalia. And all they could say was sorry
9.0 Excellent
Pros: The check in process was quick and easy and the breakfast was much better than I expected it to be.
Cons: Really the only thing I did not like was that there was not a heater in the bathroom but I just turned up the heater in the room so it was fine
10.0 Excellent
Pros: Easy check in process, friendly front desk staff
Cons: Pool smaller than I thought, but can't hold that against the hotel
8.0 Excellent
Pros: Everything you needed for breakfast was there
Cons: Maybe there could have been other options for meat and eggs
Overview Reviews
Red Roof PLUS West Springfield is one of the best 100 percent smoke-free budget hotels in West Springfield, Massachusetts that’s only 22 miles away from the flights out of Bradley International Airport (BDL). Discover the history of your favorite sports at the Naismith Memorial Basketball Hall of Fame and the International Volleyball Hall of Fame. Stroll through the exhibits at the Springfield Armory National Historic Site. There are many campuses worth checking out including Western New England University, Westfield State University, Smith College, the University of Massachusetts Amherst, Elms College, Mount Holyoke College, Springfield College and American International College. Test your luck at the MGM Springfield Casino, shop the latest fashions at Holyoke Mall, then enjoy a live performance at Calvin Theatre. Watch your favorite characters come to life at the Dr. Seuss National Memorial Museum and Sculpture Garden in the Springfield Quadrangle. Get up close to a collection of historic aircraft at the New England Air Museum and ride the thrilling roller coasters at Six Flags New England. We’re just minutes away from a selection of quality restaurants for your next meal.
10.0 Excellent
Pros: Beautiful room and location.
Cons: No
8.0 Excellent
Pros: Great staff friendly efficient accommodating. Comfortable clean room fairly recently updated.
Cons: Hidden behind another building. Entrance poorly signed.
5.0 Okay
Pros: Nothing. Usually the low price is enough to offset all the bad. But it was expensive
Cons: Bathroom so small could not even change in it. Shower head sprayed water from the side where it was apparently broken , spraying water all over floor. No conditioner. No usb charger which was shown in a picture
5.0 Okay
Pros: Location
Cons: No,
4.0 Okay
Pros: It was quiet, and there was a Five Guys right in the parking lot.
Cons: My non-smoking room smelled like cigarette smoke. There was no breakfast and standard rooms do not come with a microwave or fridge. The whole place was a little dingy and the neighborhood kind of sketchy. Noticeable police presence.
10.0 Excellent
Pros: Convient location. Bed was comfortable. Excellent customer service
8.0 Excellent
Pros: Very clean hotel! Nice and comfortable king sized bed. It was quiet and the staff was friendly and accommodating
Cons: The restroom was a bit small but it was clean and the shower was hot
9.0 Excellent
Pros: Staff was wonderful! My dog has vertigo and unfortunately, we were put on the second floor. There is no elevators, and the stairs are outside cement stairs that you can see through. My pup has a hard time getting up those. The first night we stayed, they were all booked up, so we were unable to switch to the first floor. We were able to get our dog upstairs and comfy in the room and the next morning I went to the office and we were able to switch to a ground floor that afternoon. We were very thankful and made for a less stressful trip for our pup!
Cons: The rooms were TINY. Room with a king bed and a dog...made it a little tight.
4.0 Okay
Pros: Parking
Cons: Very shabby. No coffee in the room.
8.0 Excellent
Pros: Close to everything.
Cons: Staff unable to give a hard copy reciept.
6.0 Good
Pros: Quick booking ! Clean, right on top of problem of being double booked and charged
Cons: Was double booked and charged double . Desk clerk took care of it.
8.0 Excellent
Pros: It was clean with nice suite-like furniture. Everything was comfortable and the shower was better than the one back home.
Cons: Two of the three nights some neighbors were noisy for a short period of time around ll pm. The portable radio did not work.
Hampton Inn West-Springfield - West Springfield - Building
5
8.5 Excellent (437 reviews)
Overview Reviews
Enjoy the amenities that make the Hampton Inn West Springfield hotel the place to stay while visiting western Massachusetts. You'll enjoy complimentary high-speed Internet access, complimentary parking and complimentary HBO. Start your day with our famous breakfast buffet featuring a hot item daily. With our all new ''Cloud Nine'' bedding, a good night's sleep is guaranteed. Rain or shine, our hotel guests enjoy local attractions such as Six Flags New England, Yankee Candle Company, the New England Air Museum, the Naismith Memorial Basketball Hall of Fame, Magic Wings Butterfly Conservatory and much, much more. Located at the Crossroads of New England off of I-91 at Exit 4, our Hampton Inn hotel is easy to get to from any location. The Hampton Inn West Springfield hotel is surrounded by shops and restaurants and is minutes away from downtown Springfield, home to the new Massachusetts Mutual Convention Center. Whether in town for work or play, the Hampton Inn West Springfield's 125 stunningly renovated rooms will welcome you and our friendly, professional hotel staff will make your stay a memorable one. Hampton Inn West Springfield.we love having you here!
8.8 Excellent
Pros: Breakfast and staff were wonderful.
Cons: Beds are too high for a person of short stature, unless you're in a handicapped room.
9.0 Excellent
Cons: We were placed in a handicapped accessible room(we did not request it).My only issue was that the shower head was hand held with no way to attach it above my head to shower hands free - quite inconvenient and tricky to shower without sitting on the stool.
10.0 Excellent
Pros: Everything
Cons: No
10.0 Excellent
Pros: Everything
Cons: Shower handle very hard to pull out
4.2 Okay
Pros: Good location
Cons: Rooms were terrible, some mold in rooms. Doors didn’t close right. Heat didn’t really work. Cleaning carts were always in the hallway. Even at night. Very disappointed
7.0 Good
Pros: Great breakfast, great location.
Cons: The beds were very uncomfortable in the room we had. I always try to book a Hampton because of the comfort of the beds. Unhappy with this Hampton's lack of comfort for sleeping.
8.0 Excellent
Pros: Breakfast. Quiet. Staff.
Cons: Hard to make room cool enough at night (55-60F), especially with the thick comforter provided. Too warm for us to sleep comfortably. Many hotels have this problem.
5.0 Okay
Pros: Beds are always comfortable. Had a hcp accessible room
Cons: The shower we feltnwasnt clean. The handheld had hair sticking to the head. Really gross. A little more attention to the details would go a long way. Hilton wouldn't be happy.
10.0 Excellent
Pros: Room was warm and bed was comfy.
10.0 Excellent
Pros: Like always, the staff is very friendly and professional. The rooms are very nice, except for no bureaus - per say. Two small drawers under TV and those that are side tables to bed. Room I had also had a couch that it more spacious.
Cons: Fridge in room was set at maximum - froze food I had put in the fridge first night - had to throw away. I reset temp down - food put in next day stayed cold and did not freeze. Housekeeping does a good job - but - in the morning they are all jammed in area to go to elevators. Feels like guests are a "nuisance", being in their way. Other hotels, they let guests go in elevators first, then if room, they also come in with their carts. Not this stay.
8.8 Excellent
Cons: Keys have to be reset every day to work in exterior doors
10.0 Excellent
Pros: Everything
Cons: Nothing
Candlewood Suites West Springfield - West Springfield - Building
6
8.3 Excellent (342 reviews)
Overview Reviews
When you stay at Candlewood Suites West Springfield in West Springfield, you'll be in the business district, within a 10-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
9.6 Excellent
Pros: the overall stay was cery comfortable
8.0 Excellent
Pros: Comfortablility
Cons: The pool and hot tub
2.5 Mediocre
Pros: The proximity to other amenities.
Cons: The poor customer service. Now the property is trying to charge me 200 dollars for smoking and I don’t even smoke. The girl on the phone was completely rude, they had no onsite management, but charged my card in enough different ways due to this supposed infraction that my banks fraud department contacted me. The property refused to help with any of these issues and hung up on me. I was forced to contact ihg corporate to get this matter resolved. While checking in on 2/15, I listened to them laugh about charging another guest in room 142 this same fee. In my opinion they probably try and screw whoever they can, I told this to ihg corporate, hopefully they will look into their scheme. Also both the fridge and heat were extremely loud. The heat was so loud I had to shut it off just to hear the tv. I will never stay in this property again, and I suggest everyone avoid it.
6.0 Good
Pros: Room was cozy
Cons: Dogs barking at night, to many children in hottub couldn't even use it
10.0 Excellent
Pros: AMAZING STAFF 1 of the house keepers were amazing to us Beautiful rooms
Cons: Need some sorts mat to go from elevator to pool
7.9 Good
Cons: Was over charged
10.0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
Comfort Inn & Suites - West Springfield - Building
7
8.2 Excellent (505 reviews)
Overview Reviews
Get rested and ready for anything at the Comfort Inn and Suites hotel in West Springfield, MA near Springfield College. Our hotel located off Interstates 90 and 91 near Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, MassMutual Center Arena and Convention Center and more. Guests enjoy free WiFi, free breakfast, free coffee, guest laundry facilities and copy and fax services. Relax in our spacious guest rooms, all of which feature refrigerators, microwaves, satellite TVs, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
10.0 Excellent
Pros: Friendly service, great breakfast and superb hot tub/jacuzzi with pool.
10.0 Excellent
Pros: Pretty much everything else. Polite staff, great breakfast selection, comfy bed, tho we should have gotten a queen bed-- kings are just so big!
Cons: I wish they had a hot water hot pot for tea. No way to get water from a coffee maker that doesn't taste like coffee dishwater. Yuck! Please keep serious tea drinkers in mind!
3.0 Mediocre
Pros: The person (man) who checked me in was very accommodating. He is very good at his job.
Cons: The hotel is dark and the furnishings are old, outdated and damaged. The person who worked the breakfast buffet also worked the desk. She worked the buffet without gloves.
9.0 Excellent
Cons: The room was smaller than I thought.
8.0 Excellent
Cons: Weak shower water pressure
3.0 Mediocre
Cons: Was not able to use pool or jacuzzi due to an overwhelming amount of children. There was a strong odor of pot in stairwell near room.
8.0 Excellent
Pros: Had a nice overnight stay. Very comfortable bed, good TV reception and WiFi connection. The male clerk at the desk gave us a nice check-in-experience and started our stay off well. We would stay here again.
Cons: Nope...
10.0 Excellent
Pros: The hot tub was amazing
Cons: I was satisfied
8.3 Excellent
Pros: Great pool hours, accommodating friendly staff. Good breakfast
Cons: Pillows to flat and soft. Pool opened at 7. They didn't have towels till 8
9.0 Excellent
Pros: Price Bed comfort Shower Breakfast Quiet room
8.0 Excellent
Pros: Overall the hotel felt clean and the staff was very friendly. I liked that there was an indoor pool and free continental breakfast. The beds were very comfortable.
Cons: The hotel is a little dated, but it was nice enough.
9.0 Excellent
Pros: Very nice rooms! Walk in shower was great! Very comfortable stay. Free breakfast: lots of bread products, also had eggs and bacon on Monday morning, but seemed none on weekend? Very friendly staff. Great stay! Will be back
Overview Reviews
The newly renovated Super 8 is a great destination spot for your traveling needs. The property is conveniently located at the crossroads of New England off Interstate 91 and I-90 Mass pike in West Springfield and in the hub of ten major colleges including UMASS, MT Holyoke, Amherst, Holyoke Community, Springfield Technical, Westfield State, American International and Springfield College. The property is close to Six Flags New England, Basketball Hall of Fame, Eastern States Exposition, Mass Mutual Center, Magic Wings Butterfly Conservatory and Yankee Candle and, surrounded by several restaurants and shops. We provide Free High Speed Wireless Internet, Complimentary SuperStart Breakfast, Free Newspapers and Local Calls. Our rooms feature 25 Inch TVs with Extended Cable and Free HBO, Hair Dryers and Alarm Clock Radios. Refrigerators are also available in most rooms. Try one of our Whirlpool Suites for a relaxing evening away from home. No Pets allowed.
1.0 Poor
Pros: not too much.
Cons: The smell cigarette greeted you( all the door has the sign bin smoke, but everybody smoke same).The breakfast service very poor, I went to breakfast not late(9:15am), I found only 2 muffin and a couple slices of bread to make a toast.
7.1 Good
Pros: It was convenient to the activity I was attending,
Cons: Very old and in need of many repairs. The pictures show the state of the room. The security chain was missing and many items were loose and away from the wall. I will not stay here again.
8.0 Excellent
Pros: The most important part bed was GREAT
Cons: NO PROTEIN AT BREAKFAST wAFFLE MAKER WORKED FINE.
6.0 Good
Pros: Room was large and clean
Cons: Hallways stank of cigarettes and pot
4.2 Okay
Pros: It was cheap
Cons: Better facilities, it was dark old and dingy it had a smell of marijuana and they could’ve put a screen on the window in our room
9.0 Excellent
Pros: Good
Cons: Smoke smell in hallway
7.0 Good
Cons: Carpeting in the hallways stank of cigarettes. The property needs to be updated as a fully smoke-free facility.
3.0 Mediocre
Pros: No elevators, or luggage cart. So had to carry things to 2nd floor. Musty smell in the halls. Garbage everywhere outside. Our room was ok for the money. Had to ask for a new microwave because ours shorted out. But we did get a new one. Mold on the curtain
3.0 Mediocre
Cons: quite dirty
6.7 Good
Cons: the room smelled like it been smoked in and it was a non smoking room
5.0 Okay
Pros: Location, price.
Cons: Needs updating.
1.0 Poor
Pros: Nothing
Cons: Terrible location in very dirty, trash ladden, overrun truck parking area next to a very loud bar. Very unsafe. Hotel itself was terrible.
Overview Reviews
The pet-friendly Econo Lodge West Springfield Hwy 5 hotel in West Springfield, MA is an easy stop on the road. Our hotel is near attractions like Six Flags New England, Springfield College, Westfield State College, Holyoke Mall and the Springfield Civic Center. Amenities include free Easy Starts continental breakfast, outdoor parking and copy and fax services. Guest rooms come with TVs, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation 25.00 night, Smoking standard rooms only.
6.0 Good
Pros: Location
5.0 Okay
Pros: I didn’t like the property needs to be updated
Cons: Needs to be updated
7.0 Good
Pros: Location
Cons: Drafts under door
1.0 Poor
Pros: Nothing good about this hotel
Cons: Bought food it was a waist had baby roaches all by tv and microwave my asthma was acting up got sick from being there had to work and I had to call out Hotel employee was breaking out dont know if sheets was clean good right want a refund or a voucher bad
7.0 Good
Cons: We had no towels had to call the front desk to bring us some. The comforters were all wholly from burns.
10.0 Excellent
Pros: Breakfast was great and coffee always made
Cons: Snow
3.0 Mediocre
Pros: The staff was accomidating, and pleasant.
Cons: Very noisy from other rooms on both sides of me, people coming and going all night The room was not very clean, burn holes in the bed blanket,tub faucet was crusty with mildew, tub needed cleaning, thick frost build up in freezer, so thick the door was broke off and no room for use. Wall paper was old and dirty..
7.5 Good
Cons: The bedding on the bed were very thin.
6.0 Good
Pros: Bed was very comfortable. The staff were fine. The microwave and refrigerator in the room were nice pluses. Nice that shampoo and soap were available - not all hotels provide these now.
Cons: The room was cold. The bathroom floor was always wet - maybe the tub or toilet leaking? Breakfast was very minimal, but nice to offer something - not every hotel does. The room was minimal and in slightly rough shape, but fine for a short stay.
10.0 Excellent
Cons: Everything
8.0 Excellent
Cons: The bed was not very comfortable I just kind of sank down into it
4.0 Okay
Pros: Its a good 0lace to stay for a night when you really dont have anywhere else.
Cons: First off we reserved a smoking room and we get there and they tell us ee didnt and i had to show them proof. Then because of the mistake which they blame booking.com for we had to pay even more money for a smoking room. I wasnt pleased at all and the beds were just rough shape and stained.
Overview Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
8.0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10.0 Excellent
Pros: Really nice roomy
Cons: Front desk staff was not to friendly
7.0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
4.0 Okay
Pros: No pool and too many people
10.0 Excellent
Pros: Raphael at the front desk was on point. Very professional and informative. The rooms were really nice, clean, and spacious. Beds were extremely comfortable and the location was perfect. Would definitely stay again.
Cons: No complaints.
8.0 Excellent
Pros: Rafael was very nice and accommodating. It's near restaurants and the highway. Upgraded rooms. Definitely recommend!
9.2 Excellent
Pros: Room was fantastic
Cons: Was only staying for a night, the pet fee is the same if you stay a week or a night, didn't seem fair
8.8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
8.0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
10.0 Excellent
Pros: I though the room was outstanding. The breakfast was fantastic!
Cons: No
9.0 Excellent
Pros: It was clean, had a kitchenette and staff was very friendly and helpful
Cons: no
7.5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
Overview Reviews
With a stay at Red Carpet Inn West Springfield in West Springfield, you'll be within a 10-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
9.0 Excellent
Pros: My room was clean, the A/C worked great, plenty of hot water, bathroom was very clean and up to date. The room itself was dated but the bed and pillows were very comfortable. The staff were friendly and courteous. I would stay here again.
Cons: The breakfast was kind of mediocre.
2.0 Mediocre
Pros: PROXIMATEY TO MY FAMILY
Cons: ROOM WAS NOT IN WORKING ORDER: NO BATH, HOLES IN THE CEILING, FUNNY SMELL, STAFF TRYING TO HOLD ME HOSTAGE BECAUSE I DID NOT WANT TO STAY ANOTHER NIGHT, AFTER I BOOKED 2 NIGHTS.
9.0 Excellent
Pros: Very clean.
3.0 Mediocre
Pros: The manager was nice
Cons: There was an advertisement online stating that a hot tub room was $80 for the night which is false and I got a small room with no hot tub $ $100 and when I asked about the hot tub room he said it was $180 so that advertised price I did not get and I was very upset
10.0 Excellent
Pros: Extremely nice staff, very impressed with the clean room.
Cons: N/A
9.0 Excellent
Pros: Clean and quiet.
Cons: No
8.8 Excellent
Pros: It was clean and comfortable for our needs. The kitchenette was a nice surprise. Much cheaper to cook your own meals than eat out.
Cons: Nothing
6.3 Good
Pros: the Location was good for us.
Cons: Plenty of rooms empty in main building, only bottom floor which is what we needed. We were put in a separate, older building on second floor, down a long hall in the very last room. It seemed no one else was on the second floor. Room had large carton , a table and other things stored in the closet. We couldn’t use the closet, obviously. The mattresses were older but were actually comfortable. The room was a decent size and it was nice except one bed was in front of the bathroom so you had to squeeze into the bathroom.
9.0 Excellent
Pros: Clean room, friendly staff. Beds were comfortable. I was most impressed with how clean the room was.
6.5 Good
Pros: The bed was nice
Cons: I didn't like that the man at desk was abrassive about me having kids. And they had to be super quiet bc it was an upstairs room. That was ride it's our little getaway and I paid for eggshells we had to walk on. Not impressed with that. He was more concerned about everyone else's rating...not mine.
10.0 Excellent
Pros: It was excellent staff was great very very cleaned well kept been coming here past 4 years and we will be back next year same time again.
Cons: Nothing like it all
7.0 Good
Pros: The bed was very comfortable!
Regency Inn & Suites - West Springfield - Building
12
5.7 Okay (348 reviews)
Overview Reviews
When you stay at Regency Inn & Suites in West Springfield, you'll be in the business district, within a 5-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in West Springfield? This hotel has facilities measuring 800 square feet (74 square meters), including a conference center. Free self parking is available onsite.
5.0 Okay
Pros: The staff was very pleasant and helpful.
Cons: Hotel is outdated and needs an update. Continental Breakfast was a disappointment. I would not stay here again.
6.0 Good
Pros: They did have 2 surprising dinners for Guests at 830pm on Fridays and Saturdays that was good. The Maintance man was friendly and quick to make some repairs in our room.
Cons: Hotel rooms much too cold on 2nd floor and our room temp was too low for comfort. No breakfeast, as we tried, to get each morning? Finally No one was in the lobby,to watch a bunch of teenagers messing up the waffle iron so we could not eat?
8.0 Excellent
Pros: Bed was comfortable and bathroom clean.
Cons: Remote for TV ONLY worked the channels. Not power in or off and not the volume. Pillows not great but sufficient.
1.0 Poor
Pros: This place was horrible the staff was very rude made me and my children feel very uncomfortable was here for three day could not get clean towel no tissue was given had to get my own both agent in office had attitude one treating my son like a criminal bagger him for I’d and than once I ask for towel was told to wait she was busy and it took over 5 hours to get towel the bed was on floor will never come here again I could of dealt with the bed but the staff was horrible very rude never again I rather sleep in cold
Cons: Everything was bad bad bad Horrible it bad when children feel a way never again
1.0 Poor
Cons: They charged my credit card, and I didn't know it. And I paid cash at the time of my stay. Now they will not reverse the credit card charges. Will not answer the phone or return emails
4.8 Okay
Pros: was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
Cons: the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.
1.0 Poor
Pros: Terrible
Cons: My employees only stayed there two nights, the rooms were disgusting and I am still being billed the full amount. I have pictures of how terrible the rooms were. They checked out after the second night, I would like to be refunded the remaining nights
7.5 Good
Pros: It was reasonably comfortable. The staff was very friendly and helpful. The room was clean.
Cons: The form at check in was very long. I would have thought most of that was covered by my booking. The room was ok but the rug was poorly laid with major folds in it. The furniture while adequate was shabby.
9.0 Excellent
Pros: Everything was fine. Staff were exceptional.
Cons: Room was a bit run down, but it wasn't a problem.
1.0 Poor
Pros: Bad location Breakfast was terrible Room was dated and bad
Cons: See above
10.0 Excellent
Pros: The staff is very friendly. They have a great sense of humor and have great personalities. The room was spacious, clean, and comfortable. It felt homey.
Cons: There was only a comforter for a blanket, could use more blankets.
5.0 Okay
Pros: Not very much available.
Cons: Needed some fixing up.
Lily's Lodge - West Springfield - Bedroom
13
9.5 Excellent (31 reviews)
Overview Reviews
Lily's Lodge is your Home away from Home in Western Massachusetts. We are located directly across the street from the Eastern States Exposition Fairgrounds, minutes from downtown Springfield and within 5-15 minute drive to area colleges, Basketball Hall of Fame, and Six Flags. We provide our guests with a newly renovated high-end fully furnished, very affordable 1700 square foot building. Lily's Lodge offers a kitchenette, refrigerator, microwave, dishwasher, farm table for 8, 4 queen beds, a futon, 2 full baths and all the perks of home. Washers, dryers, housekeeping, and breakfast can also be included for an additional fee.
5.8 Okay
Pros: It was clean and a whole house. Although, the owner said something rather concerning. “you are the only ones here so you have the whole place to yourselves” we couldn’t figure out what that meant. Creeped us out.
Cons: It’s in the heart of a not great area.
10.0 Excellent
Pros: Nice. Quiet tons of space
10.0 Excellent
Pros: Had the whole place to our selves! Two bathrooms, large lounging area, coffee maker, fridge!
Cons: no problems at all :)
10.0 Excellent
Pros: Beautiful space and perfect cleanliness
Cons: Everything was excellent
9.6 Excellent
Pros: Great location. Big space - very comfortable for our family. Had muffins waiting for us and was very proactive in coordinating and answering and questions I had.
10.0 Excellent
Pros: Lily's Lodge was fabulous! A+++! We had 3 adults and 3 youths in our party. We were there to celebrate my son's 11th birthday with a weekend getaway to Six Flags Fright Fest. All the rooms are extra spacious. There is actually enough bedding for 9 people and everything was super clean. We had a whole house to ourselves! Plenty of parking! All rooms, including bedding, sofas and bathrooms were super clean. The home smelled great when we walked in and there were fresh muffins waiting for us. The contemporary deco was fun while still providing a home away from home feel. The owners have a restaurant named Memo's across the street. We had a fabulous breakfast at Memo's at very reasonable prices. I had mentioned to the owner Christine that it had been my son's birthday the night while we were checking in. The next morning while we had breakfast at Memo's without being asked the owner and restaurant staff surprised my son with a chocolate muffin and candle and a birthday song. It was nice of her to remember and It made the start of his birthday getaway weekend very special. Christine was super attentive to our needs and answered any questions we had as 1st timers there. Lily's Lodge was just 10 minutes from 6 Flags and is right across the street from the annual Big E entrance. While staying at Lily's Lodge it felt like were were truly away yet still had very easy access to the main road which makes it convenient for quick trips to grab last minute items you may have forgotten to pack or just to do some shopping. We look forward to being future guests at Lily's Lodge again. It was a delightful find! Thanks Christine for your hospitality!
Cons: We don't have anything negative to say.
10.0 Excellent
Pros: The owners were so friendly it made staying here that much better
Overview Reviews
Bradley International Airport, 1/4 mile Free Shuttle Service available Park Before You Fly Packages Available 1 Night Stay w/ up to 1 week Parking- Please use Promo Code: LP3 for rates. 1 Night Stay w/ up to 2 week Parking- Please use Promo Code: LP6 for rates. Easy On/Off access to I-91 and I-84 Six Flags New England Them Park, 8 miles - Ticket Packages Available at hotel Downtown Hartford and its attractions, 10 miles Free Wireless High Speed Internet Complimentary Daybreak Breakfast w/ Hot Belgium Waffle Station served daily All rooms include Microwave, Refrigerator, Iron, Ironing Board and Hair dryer Newly added 40 inch Samsung Flat Panel LED TV with over 100 channels HBO Showtime Spanish programming to our guest rooms as well as plug and Plan and speaker phones Eastern States Exposition 15 miles Basketball Hall of Fame, 15 miles No pets allowed
4.0 Okay
Pros: Location
Cons: Dirty, run down, staff indifference, vending machines either empty or vend wrong product, used water bottle on floor under nightstand, key card (2) did not work on outside doors
1.0 Poor
Pros: The ONLY good thing was location close to airport.
Cons: Room was dirty, pillow covers had marks/ stains toilet and bathroom dirty . Floors hasn't been vacuumed in awhile . Lights not plugged in . Staff needed to check the room before being able to see if I could get another's room, I left and lost my
4.0 Okay
Pros: Location was great and also their breakfast.
Cons: The room had an odd smell; the bathroom sink was clogged. Rug had stains. Towels needed to be replaced with new ones. Lo
6.0 Good
Pros: Proximity to the airport and price
Cons: Hotel room was not very clean. The room was very far and the room number was impossible to find as the numbers weren’t in order. And in the morning the fridge had yogurts, most of which were expired. Everyone was kind but the place needed some help
6.0 Good
Pros: The airport shuttle was good. The free breakfast was typical for a Days Inn. The staff was helpful and friendly.
Cons: This hotel was recently sold, and will be under new ownership and management beginning January 2020. This hotel was old and a bit run down when we visited in December of 2019.
6.0 Good
Pros: Location to airport. Breakfast was good.
Cons: Rooms are out of date!! Our door was very hard to get shut. Very obvious the whole place needs an upgrade. I still would recommend this hotel but your standards need to be flexible!!
8.0 Excellent
Pros: Staff pleasant and getting my room quickly helped as I arrived after midnight.
Cons: Refrigerator made noise so I unplugged it to sleep. I replugged it on departing.
10.0 Excellent
Pros: Clean, everything in order, responsive staff.
Cons: The pillows a little too thick for my neck.
3.0 Mediocre
Pros: It was close to the airport and had hot water
Cons: It smelled as soon as we walked in. The rooms and hall were very outdated and didn't seem clean. The heat didn't seem to work well, it was either very noisy and warm or not running and cold. The toilet in our room did not flush.
10.0 Excellent
Pros: Clean Good employees
6.0 Good
Pros: Convenient to airport,an adequate breakfast and transportation to the airport.
Cons: The bedsheets were clean but wrinkled so I’m not sure they were changed. I slept on the top sheet.
10.0 Excellent
Pros: The receptionist was really great. The room was excellent.
Cons: No , everything was great.
Overview Reviews
The La Quinta Inn & Suites Springfield has been awarded the 2017 TripAdvisor Certificate of Excellence award.The La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in Downtown Springfield with free parking), guests are just minutes away from some of Western Massachusetts' greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Basketball Hall of Fame, The Big E, Eastern States Exposition and Six Flags New England. The La Quinta Inn & Suites Springfield is also close to Smith & Wesson, Mass Mutual Center, Springfield College, American International College, Western New England University, Big Y, Westover Air Reserve Base, Chicopee and Hasbro offices are just around the corner. A long day must be started on the right foot! Here at the La Quinta Inn & Suites Springfield, we will treat you to our free Bright Side Breakfast. Experience your favorite breakfast foods with a few treats like hot fresh Belgian waffles, eggs, bacon or sausage, pastry and fruit. Prefer to burn a few calories before breakfast? We have just the place for you! Take a dip in our indoor heated pool or a quick cardio and weight routine in our fitness room on the treadmill, elliptical or universal weight machine. No matter how you get your morning started, we will help you get the day going right. If you find yourself having to do some work while at The La Quinta Inn & Suites Springfield, we have a 24 hour business center with desktop computer and printer plus free high-speed wireless internet throughout the hotel. Every day must end; so let it end on a high note. The La Quinta Cantina is open Tuesday – Saturday nights and it is perfect for a cocktail after work and light meal. Menu item highlights are the Smoked Turkey Panini, Bourbon Wings, Fire Braised Chicken Salad and BBQ Hog Wings. When you are done, retreat to your modern and comfortable guest room for some rest and relaxation. Plus all of our rooms have a microwave and refrigerator for you convenience. Planning a meeting or function? With over 7,000 square feet of meeting space and scrumptious catering options, your event will be worry-free.The La Quinta Inn & Suites Springfield will be in your dreams! Fresh breakfast, Simmons Beautyrest beds and a great fun-filled location - what more could you want for your family vacation or business trip?
8.0 Excellent
Pros: Covenient
Cons: Housekeeping loud conversations in halls when servicing rooms near mine
8.0 Excellent
Pros: The convenience of having a restaurant serving decent food on site.
Cons: NA
5.0 Okay
Cons: This was a holiday weekend and a large event at mgm casino . Hotel was booked and yet they only had 1 bartender and 1 waitress on duty. 40 minutes just to get waited on and then 45 to get my food, raw burger and cold fries, nachos with next to no toppings
8.0 Excellent
Pros: The staff was courteous and informative. Despite the lounge, pool, and fitness center not being open due to Covid-19, my stay there was very good. The location is great as far as being near the Baystate Medical Ctr.
Cons: Hated the location as far as the nearest decent restaurants. The coffee in the rooms is too strong. Some of the TV stations messed up and the showerhead was almost off.
5.0 Okay
Cons: Small bathroom
10.0 Excellent
Pros: Very convenient location, good bar and breakfast selection. Very comfortable bed
Cons: no
7.0 Good
Pros: Bar, breakfast lodge and indoor pool was closed due to the Corinna virus going around. I wished they told me that. But again I should have called them directally. Breakfast was grab and go. Two little muffins, a bottle of water and an orange.
Cons: Air duck in bathroom was filthy. I disinfectant the room with Lysol wipe to be on the safe side from the Coronavirus. Bathroom was small. The door hit the shower curtain rod as you walked into bathroom. See pictures.
5.0 Okay
Pros: Pool. Free breakfast, although while the selection was great, the quality was not. Tv with hdmi ports.
Cons: Room had draft due to air leak by window, although we were given a new room for our second day that was better. Tv kept cutting out. Very small bathrooms. Fresh breakfast foods were not very fresh by 7:30am
10.0 Excellent
Pros: Place was clean, beds comfortable, breakfast good, large pool
10.0 Excellent
Pros: Clean
Cons: No room service for food
5.0 Okay
Pros: 2 little muffins, an apple and coffee, due to Coronavirus
Cons: The toilet block at first utilisation, couldn't take a shower at 6h00 am because of the noise in the wall.
10.0 Excellent
Pros: Very clean and the beds are comfortable.
Overview Reviews
The Sheraton Hartford Hotel at Bradley Airport is committed to making your stay as comfortable and convenient as possible. Whether you are looking to catch up on some work or spend some quality time with your family, you will feel right at home when you stay with us. Our location inside the Bradley International Airport is ideal for those flying in and out of New England. We’re highly ranked on TripAdvisor and located near top attractions including the Basketball Hall of Fame, Six Flags New England, and the New England Air Museum. Our pet-friendly hotel features 237 spacious guest rooms, Starbucks® Coffee, and complimentary high-speed internet access. Relax with a splash in our indoor pool or enjoy our fitness center. Dine at Concorde’s, our signature restaurant. Our hotel offers business amenities and is located near UTC Aerospace, American Honda, Amazon, Westinghouse, and other leading Connecticut businesses.
10.0 Excellent
Pros: Very easy access to airport
Cons: Nothing
6.0 Good
Pros: The location can not be beat
Cons: The furnishings are tired and the property is in need of a renovation.
8.0 Excellent
Pros: Good value, great location.
10.0 Excellent
Pros: Great location!
Cons: N/A
9.0 Excellent
Pros: Same as above. The pool could have been warmer. The pool room was too warm but the water was cold.
Cons: Everything was good. We only stayed so we wouldn't miss our plane the next day.
10.0 Excellent
Pros: large room attached to airport
Cons: no
7.0 Good
Pros: On the concourse, great for those "flights from hell".
7.5 Good
Pros: Proximity to pool
Cons: Stale air windows don’t open Pool water freezing should heat the pool
9.0 Excellent
Pros: the front desk person was really on top of things. He offered to order a wheelchair for my mother to help her get to airport. He was courteous.
10.0 Excellent
Pros: Great to have a hotel at airport when you have late night flight that has been delayed.
5.0 Okay
Pros: Convenient location; parking availabilty for Bradley Airport.
Cons: Way too expensive given the quality of the rooms. Poor value for the cost.
10.0 Excellent
Pros: Convenience to airport

Best rooms in West Springfield

Candlewood Suites West Springfield - West Springfield - Building
1
8.3 Excellent (342 reviews)
Overview Reviews
When you stay at Candlewood Suites West Springfield in West Springfield, you'll be in the business district, within a 10-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
9.6 Excellent
Pros: the overall stay was cery comfortable
8.0 Excellent
Pros: Comfortablility
Cons: The pool and hot tub
2.5 Mediocre
Pros: The proximity to other amenities.
Cons: The poor customer service. Now the property is trying to charge me 200 dollars for smoking and I don’t even smoke. The girl on the phone was completely rude, they had no onsite management, but charged my card in enough different ways due to this supposed infraction that my banks fraud department contacted me. The property refused to help with any of these issues and hung up on me. I was forced to contact ihg corporate to get this matter resolved. While checking in on 2/15, I listened to them laugh about charging another guest in room 142 this same fee. In my opinion they probably try and screw whoever they can, I told this to ihg corporate, hopefully they will look into their scheme. Also both the fridge and heat were extremely loud. The heat was so loud I had to shut it off just to hear the tv. I will never stay in this property again, and I suggest everyone avoid it.
6.0 Good
Pros: Room was cozy
Cons: Dogs barking at night, to many children in hottub couldn't even use it
10.0 Excellent
Pros: AMAZING STAFF 1 of the house keepers were amazing to us Beautiful rooms
Cons: Need some sorts mat to go from elevator to pool
7.9 Good
Cons: Was over charged
10.0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
Overview Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
8.0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10.0 Excellent
Pros: Really nice roomy
Cons: Front desk staff was not to friendly
7.0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
4.0 Okay
Pros: No pool and too many people
10.0 Excellent
Pros: Raphael at the front desk was on point. Very professional and informative. The rooms were really nice, clean, and spacious. Beds were extremely comfortable and the location was perfect. Would definitely stay again.
Cons: No complaints.
8.0 Excellent
Pros: Rafael was very nice and accommodating. It's near restaurants and the highway. Upgraded rooms. Definitely recommend!
9.2 Excellent
Pros: Room was fantastic
Cons: Was only staying for a night, the pet fee is the same if you stay a week or a night, didn't seem fair
8.8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
8.0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
10.0 Excellent
Pros: I though the room was outstanding. The breakfast was fantastic!
Cons: No
9.0 Excellent
Pros: It was clean, had a kitchenette and staff was very friendly and helpful
Cons: no
7.5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
Overview Reviews
Get more for your money at the Quality Inn hotel in West Springfield, MA near Six Flags New England. Located off Interstate 91, this smoke-free hotel is part of the Springfield metro area and is near Naismith Memorial Basketball Hall of Fame, Bradley International Airport, Eastern States Exposition, University of Massachusetts Amherst and Amherst College. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, an on-site restaurant, a business center and a free newspaper. Rooms include a TV, coffee maker and hair dryer. Some rooms have irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check in, Identification will be required at the time of check in. Pet accommodations: 35.00 USD/ stay per pet for over 30 lbs, 25.00USD/ stay per pet for less then 30 lbs. Pet limits: maximum 2 pets per room, up to 85 pounds each.
10.0 Excellent
Pros: The Staff! The guy at night wasn't too welcoming but I guess that is what you get at 2am when checking in. :) But the lady in the morning was impeccable. She knew her stuff and was a natural do-gooder.
Cons: The look and feel of the halls - dark and old. Need a renovation.
8.0 Excellent
Pros: Location
Cons: no comfortable chair or couch to relax in
10.0 Excellent
Pros: Very clean
7.0 Good
Cons: When you open the balcony door the tiles on top of the bathroom move so it was scary at first didn’t know what it was until I seen it
9.0 Excellent
Pros: It was very clean
Cons: I missed the breakfast
10.0 Excellent
Pros: Front desk staff were excellent. The room was very nice. The hall could use updating, repair or cleaning. I would definitely use again if price was right. Location for my use was excellent.
Cons: I was not always certain about my personal safety.
10.0 Excellent
Pros: Everything from the comfort of the bed, glass sliding doors for the shower. I really enjoyed my stay here
Cons: Nothing
8.0 Excellent
Pros: Hotel is well kept! Always clean and staff is friendly.
Cons: The landscape is in disarray
1.0 Poor
Cons: My 9 month old daughter almost swallowed drug paraphernalia. And all they could say was sorry
9.0 Excellent
Pros: The check in process was quick and easy and the breakfast was much better than I expected it to be.
Cons: Really the only thing I did not like was that there was not a heater in the bathroom but I just turned up the heater in the room so it was fine
10.0 Excellent
Pros: Easy check in process, friendly front desk staff
Cons: Pool smaller than I thought, but can't hold that against the hotel
8.0 Excellent
Pros: Everything you needed for breakfast was there
Cons: Maybe there could have been other options for meat and eggs
Best Western Springfield West Inn - West Springfield - Building
4
8.1 Excellent (1,232 reviews)
Overview Reviews
When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP. Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around. No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must. If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located. The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby. The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones. Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England! Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel. Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel. Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.
10.0 Excellent
Pros: The best hotel ....
8.0 Excellent
Pros: Perfect little hotel to stay while I was working down in East Longmeadow for a couple weeks. Lots of choices to eat nearby lots of entertainment choices. Easy to get to ,clean and comfortable , reasonable priced
Cons: nothing
6.0 Good
Pros: Decent accommodations for the price.
Cons: Breakfast wasn’t fresh. Muffins and bagels etc.
9.0 Excellent
Pros: Was clean and good location
Cons: The bathroom wasn’t clean to business
9.0 Excellent
Pros: The location was perfect for my travels. Price was good as many other surrounding hotels were much more expensive. I like that breakfast is included.
Cons: Breakfast room was quite small.
8.0 Excellent
Pros: Room good, Breakfast good, nice variety
Cons: Laundry not available, soda machines and ice machines on 3rg floor. Not convenient
8.0 Excellent
Cons: Would like to have micro wave in room.
7.0 Good
Pros: Friendly helpful staff.
5.0 Okay
Pros: Location and price were good. Bed was comfortable. Room was quiet. Front desk staff were friendly.
Cons: The free breakfast was underwhelming. Coffee was a "concentrate" machine. Room appeared generally clean, but there was what looked like a coffee stain on part of the bedding. Floor hadn't been thoroughly vacuumed.
8.0 Excellent
Pros: quite and clean rooms
9.0 Excellent
Pros: Staff was professional
Cons: Rooms were small
1.0 Poor
Pros: I did not like this hotel.The staff brought us only 1 flat sheet to replace the dirty fitted sheets for this room and made us make the bed. The other bed was left with dirty sheets. I slept on top of bed.
Cons: It does not deserve a 2 star rating. The sheets on both beds were visibly dirty. The A.C. was not clean and had visible mold spots on vents where air blows out. There are no high chairs in breakfast area.